Big Thanks to Lynn, Jayne & Louise in the Wynyard office for there help in selling our property. All staff were helpful, professional & friendly, nothing was too much trouble. Queries were dealt w... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ryan, Sharon & Nicola at the Sedgefield branch of Robinsons are all amazing. We’ve bought and sold a couple of houses with them now and they never fail to impress with their professionalism, attentio... Se mer
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A big thank you to Michelle at the Bishop Auckland office. She was a great help in assisting us with the sale of our late mam's property and kept us informed of all developments during what was a ver... Se mer
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Robinsons was extremely responsive and answered all our queries promptly. They prepared and marketed the property materials efficiently, and proactively coordinated communications between the seller a... Se mer
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Företagsinformation
- Fastighetsförvaltning
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- Fastighetsmäklare
- Fastighetsvärdering
- Onlineauktion
Skrivet av företaget
Robinsons are a family run Estate Agents in the North East of England. They have 7 offices including Durham, Chester le street, Bishop Auckland, Crook, Spennymoor, Sedgefield. They also have a Fine and Country office on Wynyard. The business deals with all aspects of property including, sales, lettings, surveys, auctions, and mortgages.
Kontaktuppgifter
Head Office 19a Old Elvet, Durham City, DH1 3HL, Durham, Storbritannien
- www.robinsonsestateagents.co.uk
4,8
Utmärkt
2 tn omdömen
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We originally went with Venture
We originally went with Venture, wasted 6mnth a few viewing which I mostly done the viewing. Went with Robinsons, from the start honest valuation and had quite a few viewings as all done by Robinson staff. Within 3 month had 3 offers one of which was accepted. All done and dusted. Very professional, excellent service
5 mars 2026
Svar från Robinsons Estate Agents
Thank you for your recent review of our Robinsons Estate Agents, it is very much appreciated.
Regards
Robinsons Management Team
Pleasant staff especially Ann and Keith
10 mars 2026
Omdöme utan inbjudan
Svar från Robinsons Estate Agents
Thank you John for your recent review of our Robinsons Estate Agents Durham Office, it is very much appreciated.
Regards
Robinsons Management Team
3 East Atherton
Vicki has been amazing from day 1 with us! We are more than halfway through our time with this house, and every small concern or worry we have had has been solved immediately! It has been very easy to communicate with Robinsons, and they always send somebody out immediately. The house is amazing, the staff are all incredibly friendly, and Robinsons are wonderful!
5 mars 2026
Omdöme utan inbjudan
Svar från Robinsons Estate Agents
Thank you Broghan for your recent review of Vicki, who works at our Robinsons Estate Agents Durham Office, it is very much appreciated.
Regards
Robinsons Management Team
Very positive experience with Robinsons
Very positive experience with Robinson’s, Durham. Keith, the valuer, has excellent knowledge of the local market & gave me confidence that they were the right agent for my sale. From initial communication with Emily & the support throughout the process from Stacey I knew I had made the right choice; professional, friendly & supportive.
4 mars 2026
Omdöme utan inbjudan
Svar från Robinsons Estate Agents
Thank you very much your kind words about our Robinsons Estate Agents Durham Team, and your positive experience selling your property in Brandon, Durham. It is very much appreciated and hope we can help in the future, whether selling, renting or buying.
Regards
Robinsons Estate Agents
Management Team
ROBINSONS ESTATE AGENTS
ROBINSONS ESTATE AGENTS, WYNYARD BRANCH. A HUGE and grateful thank you to Joy Cruddas for guiding us through viewings, negotiations with prospective buyers and final sale of our property in the most friendly and professional manner. Once our sale had been agreed, Joy kept us updated on all proceedings, providing much needed reassurance throughout a stressful time. Joy’s professionalism and experience was evident at all times, and, based upon our experience we would not hesitate to recommend Joy and her team.
2 mars 2026
Omdöme utan inbjudan
Svar från Robinsons Estate Agents
Thank you very much your kind words about our Robinsons Estate Agents Regency & Rural Wynyard Team, and your positive experience selling your property in Wynyard. It is very much appreciated and hope we can help in the future, whether selling, renting or buying.
Regards
Robinsons Estate Agents
Management Team
LET DOWN BY LETTING SERVICE
Very disappointed by the letting service. Visited a property that had mud all over the front door, a beeping smoke alarm and no washer connection in the kitchen, The last one being a deal breaker. It would have been nice if they had told us from the start.
Well someone is being very economic with the truth.
I took my sister in law, aged 80, to see the property on 3 separate occasions over 2 weeks and the condition of the front door and alarm was the same on each occasion. One of the reasons we pulled out was because the neighbours said there had been frequent fights outside with young lads and the tenant. The front door had been left like that after the last set to several months ago when last occupied.
We were told there was a washer connection in the cupboard which is why a 3rd visit had to be arranged but we were misled. My sister in law was asked if she “couldn’t just use the laundrette like the last tenant”
If the agent took as much care over the property at 1 Minster Court as they did over the HOMELET report to ensure my sister in law could afford it I wouldn’t be writing this report.
Presenting a property like this shows a distinct lack of care on the part of the landlord and agent. Shame you cannot accept your got it wrong on this occasion.
You have plenty to review at your internal meeting. Good luck with that
13 februari 2026
Omdöme utan inbjudan
Svar från Robinsons Estate Agents
Thank you for your feedback following your visit to the property.
Having reviewed the points raised, it is important to provide some context and clarification.
The smoke alarm was simply alerting that the battery required replacement. This is routine maintenance and would have been attended to and fully resolved prior to any tenancy commencing, in line with safety and compliance obligations.
With regard to the condition of the front door, properties can experience minor, temporary cosmetic issues between visits, particularly during periods of poor weather or contractor access. These are not reflective of the condition a property is handed over in at move-in stage.
In respect of the washing machine connection, this was not raised or noted during your viewing. Where specific requirements are highlighted, these can be clarified or solutions explored; however, it is not possible to address concerns that have not been brought to our attention. The previous tenant occupied the property without issue in this regard.
While it is, of course, your prerogative to decide whether a property is suitable, the matters referenced are operational or easily remedied items rather than fundamental defects. As such, the characterisation of the viewing experience appears somewhat disproportionate to the issues identified.
All feedback is nevertheless recorded for internal review, and we’ll pass back to the Landlord.
We wish you every success in finding a suitable property that meets your needs.
Regards
Robinsons Management Team
Great customer experience
Just wanted to say a big Thank You to Shelagh and colleagues at the Chester le Street branch for excellent customer service during recent purchase of property. They demonstrated professionalism, respect and great communication. Helped to make the process less nerve wracking.
22 december 2025
Omdöme utan inbjudan
Svar från Robinsons Estate Agents
Thank you for taking the time to leave Robinsons Estate Agents such a lovely review, and in particular our Robinsons Chester Le Street Office. We’re delighted to hear you had a positive experience and that our service met your expectations. Your support is genuinely appreciated, and we look forward to helping you again in the future.
Kind regards,
Robinsons Management Team
Simply the Best
I recently used Robinsons Estate Agents in Crook and the service was absolutely amazing. All of the staff were friendly, professional, and incredibly efficient throughout the entire process.
A very special mention to Angela, who was so empathetic and understanding about my mum having to sell her house to move into a care home. It was an emotional time for our family, and Angela handled everything with kindness, sensitivity, and professionalism.
I would highly recommend Robinsons to anyone looking to buy or sell. This is truly a 5-star service — and it would have been more stars if that were possible!
Thank you, Robinsons, Steve & Family.
12 februari 2026
Svar från Robinsons Estate Agents
Thank you for taking the time to leave us such a lovely review. We’re delighted to hear you had a positive experience and that our service met your expectations. Your support is genuinely appreciated, and we look forward to helping you again in the future.
Kind regards,
Robinsons Management Team
Excellent service with a good knowledge…
Excellent service with a good knowledge of pricing in the area.
12 februari 2026
Svar från Robinsons Estate Agents
Thank you for taking the time to leave us such a lovely review. We’re delighted to hear you had a positive experience and that our service met your expectations. Your support is genuinely appreciated, and we look forward to helping you again in the future.
Kind regards,
Robinsons Management Team
Helpful
They were very helpful in answering any queries I had about the sale of my house. Quick to get my house on the market and worked around working hours for the photographs.
30 januari 2026
Omdöme utan inbjudan
Svar från Robinsons Estate Agents
Thank you for taking the time to leave us such a lovely review. We’re delighted to hear you had a positive experience and that our service met your expectations. Your support is genuinely appreciated, and we look forward to helping you again in the future.
Kind regards,
Robinsons Management Team
Really happy with the staff and…
Really happy with the staff and service, with great feedback during my purchase
5 januari 2026
Omdöme utan inbjudan
Svar från Robinsons Estate Agents
Thank you for taking the time to leave us such a lovely review. We’re delighted to hear you had a positive experience and that our service met your expectations. Your support is genuinely appreciated, and we look forward to helping you again in the future.
Kind regards,
Robinsons Management Team
Robinsons crook again made the selling…
Robinsons crook again made the selling process as smooth as possible and guided me through the sale for the second time recently, thanks
John
14 januari 2026
Svar från Robinsons Estate Agents
Thank you for taking the time to leave us such a lovely review. We’re delighted to hear you had a positive experience and that our service met your expectations. Your support is genuinely appreciated, and we look forward to helping you again in the future.
Kind regards,
Robinsons Management Team
Friendly and professional service
Friendly service and always responded quickly to any questions or issues I had. Buying my house was made easier by the work of Michelle, Chelsea, Shelagh & Michael. I never felt hassled or pressurised. A really good, professional agent. I would highly recommend them.
16 januari 2026
Omdöme utan inbjudan
Svar från Robinsons Estate Agents
Thank you for taking the time to leave us such a lovely review. We’re delighted to hear you had a positive experience and that our service met your expectations. Your support is genuinely appreciated, and we look forward to helping you again in the future.
Kind regards,
Robinsons Management Team
Stressful experience softened by Shelagh and her team
Awful experience in general with it being a purchase of a repossession open to gazumping, but it is what it is and Shelagh and her team made it feel as less of a daunting experience as they could.
Estate agents are often the enemy in these situations but my partner and I didn't feel this way.
We managed to win the property and were very happy with the whole process and information given.
Robinsons allowed multiple viewings often last minute.
Great communication and always at the end of an email or phone call.
Thanks again.
13 januari 2026
Omdöme utan inbjudan
Svar från Robinsons Estate Agents
Thank you for taking the time to leave us such a lovely review. We’re delighted to hear you had a positive experience and that our service met your expectations. Your support is genuinely appreciated, and we look forward to helping you again in the future.
Kind regards,
Robinsons Management Team
Robinsons Durham Sale and Purchase
We recently used Robinsons in Durham for sale of our old house and they were the agent for purchase of the new one. Communication was good throughout from Ann, Stacey, Keighley and Emily, while Keith was very knowledgeable valuing the house. Nothing was an issue throughout and would highly recommend.
5 december 2025
Omdöme utan inbjudan
Svar från Robinsons Estate Agents
Thank you for taking the time to leave us such a lovely review. We’re delighted to hear you had a positive experience and that our service met your expectations. Your support is genuinely appreciated, and we look forward to helping you again in the future.
Kind regards,
Robinsons Management Team
Chester Le Street review
My husband and I are very happy with the help we were provided throughout the process of selling our home. The staff have been friendly and attentive. We used the Chester Le Street Branch. Michelle, Chelsea, Shelagh and Michael were most helpful and I would recommend to anyone selling their home.
14 december 2025
Omdöme utan inbjudan
Svar från Robinsons Estate Agents
Thank you for taking the time to leave us such a lovely review. We’re delighted to hear you had a positive experience and that our service met your expectations. Your support is genuinely appreciated, and we look forward to helping you again in the future.
Kind regards,
Robinsons Management Team
Finally!
Finally!
After a few failed completions due to time wasters we completed thanks to the help from the staff at Robinsons Chester-le-Street. Particular thanks to Michael, Shelagh, Michelle and Chelsea who put up with our anxiety with patience and got us there in the end
11 december 2025
Omdöme utan inbjudan
Svar från Robinsons Estate Agents
Thank you for taking the time to leave us such a lovely review. We’re delighted to hear you had a positive experience and that our service met your expectations. Your support is genuinely appreciated, and we look forward to helping you again in the future.
Kind regards,
Robinsons Management Team
Excellent service from start to finish
Excellent service from start to finish! Robinson was knowledgeable, friendly, and helpful throughout the entire process. Highly recommended
9 december 2025
Omdöme utan inbjudan
Svar från Robinsons Estate Agents
Thank you so much for taking the time to leave us a review! We're glad to hear that you had a positive experience, and it means a lot to know we were able to provide you with good service. We truly appreciate your support and hope to help you again in the future! Regards Robinsons Management Team
We bought and sold with Robinsons
We bought and sold with Robinsons. The staff are really lovely and always ready to help. They sort out any issues and handle everything with professionalism.
Would recommend
20 november 2025
Omdöme utan inbjudan
Svar från Robinsons Estate Agents
Thank you so much for taking the time to leave us a review! We're glad to hear that you had a positive experience, and it means a lot to know we were able to provide you with good service. We truly appreciate your support and hope to help you again in the future! Regards Robinsons Management Team
Selling with Robinsons
We sold our house using Robinsons. Michael came out to value our property and was respectful and professional the whole time. We dealt mostly with Michelle and Chelsea afterwards who were so friendly and professional.
They took fantastic photos of the house arrange viewings at times convenient for both ourselves and viewers and dealt directly with our solicitors to keep our buyers in the loop. Would 100% recomend Robinsons Chester le street the team are brilliant.
14 november 2025
Omdöme utan inbjudan
Svar från Robinsons Estate Agents
Thank you so much for taking the time to leave us a review! We're glad to hear that you had a positive experience, and it means a lot to know we were able to provide you with good service. We truly appreciate your support and hope to help you again in the future! Regards Robinsons Management Team
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