Fake SCAM company! DO NOT ORDER! Stole money for Chrome Decking Rope & Plate Rope Post Fitting. It was never delivered probably because it's a FAKE COMPANY!
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
These people are rip off merchants. Goods were purchased online and an order confirmation received but then no goods were delivered. Someone called Matt stated in an email that international suppliers... Se mer
We ordered some rope fittings for our decking and paid for next day special delivery. They didn't arrive! Tried calling and emailing and like everyone else no one answers. As I live close I decided... Se mer
Absolutely shocking!!! Avoid like Covid-19 Items never arrived and they do not answer the phone or respond to e mails. I would strongly recommend you do not purchase anything from these rogues. In... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Supplying Marine and yachting equipment. We are the UKs largest online chandlery supplying decking rope, fixtures and fittings, narrowboat equipment and more!
Kontaktuppgifter
Money Lane, B61 0QY, Bromsgrove, Storbritannien
- www.ridethewaves.co.uk
1,4
Mycket dålig
52 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Don't Bother!
Should have read the reviews before giving my money away, no delivery only a piece of paper explaining that in the current COVID situation there will be no deliveries. Money taken and probably no goods.
Don't bother with these at all
6 maj 2020
Omdöme utan inbjudan
£150 for brass rope cups and never sent!
Almost 2 weeks ago this company took £150 for some decking brass cups. I have never received them! Phone and email I try every single day. Nothing. Scam!
6 maj 2020
Omdöme utan inbjudan
Incorrect diameter rope and no reply to email or phone
Ordered 36mm decking rope and fittings. They arrived within a reasonable time. The fittings were fine but the rope diameter measured about 25mm. After repeated attempted phone calls and no reply to emails, I packed the rope and returned for a refund. Hopefully a refund will be forthcoming soon but I am still unable to get in contact with them to confirm the refund a week later. As I was unable to get a reply from Ridethewaves, I had no choice but to reorder from another source.
Placed an order with Timko Ropes in the meantime and received high quality 36mm rope the next day.
Update 30July19 : Returned the rope via courier with a signature required but the courier has been unable to deliver on two attempts and still no reply to emails and phone calls. I've initiated a claim via my credit card provider as it looks like I'm not going to hear from RideTheWaves.
Avoid this company !!!
29 juli 2019
Omdöme utan inbjudan
Stay clear of this company u get no…
Stay clear of this company u get no response from them dnt email u bk totally ignored by them sent wrong item an completely no response wouldn't u them again discussing attitude to have stay well clear
30 juni 2019
Omdöme utan inbjudan
Very poor shopping experience
I ordered some fittings for my boat and out of the two orders, one product was the wrong size and the other order was completely wrong. I asked for a refund and was told that I'd get it plus my return postage costs. This was over three weeks ago now and the proprietor refuses to acknolwledge my emails or refund the money. Disgusting service, shouldn't be in business. I will now have to go through the rigmarole of Paypal resolution service to get my money. Whatever you do, don't buy from this place!
20 maj 2019
Omdöme utan inbjudan
Do not buy from this company!!
I ordered some rope. They took my money and confirmed the order but the rope never arrived. I phoned and emailed. Each time it seems I was given false information that either it had been sent out or a refund had been given but nothing happened. In the end I opened a case with PayPal resolution centre and the company refunded me in a matter of hours! Do not trust this company. I will not be ordering from them again. Stay away. Be warned.
19 maj 2019
Omdöme utan inbjudan
Do not use this company!
Do not use this company!
They were reasonably helpful with my initial enquiry, but after sales support was non existent. I was patient, polite and reasonable with the company, but did not receive a reply to my e-mails. My final e-mail threatened a review on here if I didn't receive a reply......and here it is!
It appears to me that this is a one man band, who's name is Matt.
Stick to one of the many reputable marine chandlers!
8 mars 2019
Omdöme utan inbjudan
Appalling!
Appalling!! Do NOT use this company. I ordered rope which arrived but is the wrong size. Have phoned on many occasions and emailed but no one responds.
A waste of money.
I wonder if the company is based abroad.
5 mars 2019
Omdöme utan inbjudan
I ordered things a week ago
I ordered things a week ago. Delivery quoted as two to three days. Sent e mail but no reply and phone not answered repeatedly.
Goods arrived today, eight days after ordering. Everything I ordered has been received as I expected from the website description. Their phone still remains unanswered even after a dozen calls but I do have what I ordered so no real complaints.
13 december 2018
Omdöme utan inbjudan
Ordered rope and fixings which came…
Ordered rope and fixings which came very quickly but the rope wa the wrong diameter. Several emails with ‘Matt’ and in spite of photographic evidence they wouldn’t accept it was the wrong rope. Gave up and sources elsewhere. Customer service appalling and emails barely literate
11 oktober 2018
Omdöme utan inbjudan
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