Richer Sounds - Websales Omdömen 

Excellent service, prompt delivery great information provided and feeling valued as a customer

Always great products at competitive prices

Fantastic choices..Great ordering and great delivery

Fast and efficient service.

Super helpful when I wanted to swap a product, couldn't do more to help me. very quick deliver.

Excellent as usual

Well first of all, I thought Richer Sounds was a small shop in Newcastle upon Tyne specialising in Audio Video equipment. I realise now that it is huge.
Ordering online was as simple as it gets, delivery was faster than I expected and only slightly marred by the delivery company (who have since apologised).
Setup of the Hisense was simple but I think I will be learning more over the next few weeks. YouTube on a 55" TV has to be seen and heard to be believed.
I was concerned that I might have problems with Freely because I use a 4G router but everything has worked perfectly.
In conclusion, if someone in their 70's can master the Hisense, anyone can.

Easy to order online with quick delivery.

Good, competitively price product compared to others. Quick and efficient delivery. Can't say more than that really!

The turntable I received is fantastic excellent quality really sounds great and it looks good as well. The service is second to none it came on time and was very well packaged so no chance of damage. Thank you.

Needed a new TV as our old one died after 10 years. Looked at a number of providers who lured you in with price, then snuck a £20 delivery charge on to the price.
Richer Sounds gave me plenty of options and good product write-ups to help me make my final decision. The 6-year warranty is also a great incentive to choose from them. Excellent communication, and the new TV turned up within a week.

The speed of delivery and excellent standard of service overall

Great service from Richer Sounds.
Always great prices and special offers.
Great on time delivery.

Always good service and great customer support only problem with my order is sometimes the delivery is delayed which happened to me only by one day so very happy

I’ve scheduled multiple auditions for music equipment that were followed by quotations and that has been helpful to decide on my purchases.

Great prices, service and delivery.

Ordered at 16:15, arrived at 07:05 the next day. 10/10

Superb, quick service and exceptional product, well priced, what's not to like!!

I have purchased from Richer Sounds previously, both in store and online and am always 100% satisfied with customer service, product quality and excellent warranty length given for free in most cases.
The one star deduction was due to delivery which is a separate company I think. I paid for next day delivery and had a slot for a two man delivery which ended at 6pm. At 6.30 I phoned to check if my delivery was still happening as had heard nothing but offices and WhatsApp all close at 6pm!! At 6.45 one man delivered my tv and no apology for late delivery or lack of communication. I wasn’t annoyed that the delivery was outside the window but it was not knowing whether it would happen or not that was frustrating. Especially as there was nowhere to call after 6pm. So communication needs to be improved.

The TV I purchased has great picture and sound quality and the price was excellent, especially as there was £100 off.

I would always recommend Richer Sounds as their approach to customers is refreshingly good and they offer great value.

I ordered a dvd player from you on the 7th July, it had been dispatched and dpd said it had been delivered, I have not received this item, on tracking Dpd have delivered to completely the wrong part of England, I have been in touch with both DPD and your customer service a few times and have heard nothing back or received the item. update this has now been resolved swiftly, kept in contact with the whole time and both Richer sounds and DPD services were as fantastic as they normally are, thank you for the quick response and resolution.