Richer Sounds - Websales Omdömen 

21 210
TrustScore 5 av 5

4,9

3 - 4 Hankey Place, SE1 4BB London, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Richer sounds are my go to now because they are always professional and knowledgeable and the prices competitive they don’t mess people around they just always deliver top notch service. More than ha... Se mer

Betygsatt 5 av 5 stjärnor

Absolutely first class customer support. Real people who actually answer the phone, honestly care and genuinely know what they're doing. Below Martin's Private Bank, there is no one like them. I've sh... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I've been using Richer Sounds for over 20 years. They are always worth checking for good deals on quality products and I often go into my nearest store to talk to the staff about what I'm interested... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Ordered a refurbished tv online on a Sunday afternoon and the tv arrived by Monday lunchtime. Online ordering was easy, as was payment. The tv arrived well packaged and would pass as a brand new tv. I... Se mer

Företaget har svarat


Företagsinformation

  1. HiFi-butik
  2. Elektronikbutik
  3. TV-butik

Skrivet av företaget

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

21 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(21 210)

23 626 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Everything went smoothly with my purchase

Everything went smoothly with my purchase and it was delivered within the timeline. Two young men delivered the television to the room of my choice and were polite and friendly.

21 juli 2026
Logotyp för Richer Sounds - Websales

Svar från Richer Sounds - Websales

Thanks for your great feedback and for supporting local business.

Betygsatt 5 av 5 stjärnor

Richer Sounds still delivers

Good product range, website easy to use, brisk delivery and good communication – so many organisations don't bother with this last one.

22 juli 2026
Logotyp för Richer Sounds - Websales

Svar från Richer Sounds - Websales

Thanks for your 5 star review, we look forward to seeing you again next time

Betygsatt 5 av 5 stjärnor

Bought lots of audio stuff from richer…

Bought lots of audio stuff from richer sounds for years so I decided to buy a satellite box from them.
The manhatten sx4-r is a great bit of kit , bought to replace an arris freesat box.
Difference is dramatic, better UI, far faster and the overall appearance of the presentation of channels is almost like sky Q.

22 juli 2026
Logotyp för Richer Sounds - Websales

Svar från Richer Sounds - Websales

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Betygsatt 5 av 5 stjärnor

Top company and great service

A very easy purchase with it arriving on time and well packaged
It arrived with a European plug! Phoned about this and it was sorted out there and then! Which you do not get with most companies.
The staff member who dealt with it was fantastic always enjoyed getting equipment from Richer Sounds

22 juli 2026
Logotyp för Richer Sounds - Websales

Svar från Richer Sounds - Websales

Thank you for your 5 star review!

Betygsatt 5 av 5 stjärnor

Great ear pods

Great ear pods, great service, really good price

22 juli 2026
Logotyp för Richer Sounds - Websales

Svar från Richer Sounds - Websales

Thanks for your kind review, we look forward to your next visit.

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service, prompt delivery great information provided and feeling valued as a customer

21 juli 2026
Logotyp för Richer Sounds - Websales

Svar från Richer Sounds - Websales

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Betygsatt 5 av 5 stjärnor

Fast and efficient service.

Fast and efficient service.

21 juli 2026
Logotyp för Richer Sounds - Websales

Svar från Richer Sounds - Websales

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Betygsatt 5 av 5 stjärnor

Super helpful when I wanted to swap a…

Super helpful when I wanted to swap a product, couldn't do more to help me. very quick deliver.

20 juli 2026
Logotyp för Richer Sounds - Websales

Svar från Richer Sounds - Websales

Thanks for your kind review, we look forward to your next visit.

Betygsatt 5 av 5 stjärnor

Excellent as usual

Excellent as usual

21 juli 2026
Logotyp för Richer Sounds - Websales

Svar från Richer Sounds - Websales

Thanks for your feedback, great to read you were happy with our service.

Betygsatt 5 av 5 stjärnor

Simple

Well first of all, I thought Richer Sounds was a small shop in Newcastle upon Tyne specialising in Audio Video equipment. I realise now that it is huge.
Ordering online was as simple as it gets, delivery was faster than I expected and only slightly marred by the delivery company (who have since apologised).
Setup of the Hisense was simple but I think I will be learning more over the next few weeks. YouTube on a 55" TV has to be seen and heard to be believed.
I was concerned that I might have problems with Freely because I use a 4G router but everything has worked perfectly.
In conclusion, if someone in their 70's can master the Hisense, anyone can.

21 juli 2026
Logotyp för Richer Sounds - Websales

Svar från Richer Sounds - Websales

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Betygsatt 5 av 5 stjärnor

Easy to order online with quick…

Easy to order online with quick delivery.

20 juli 2026
Logotyp för Richer Sounds - Websales

Svar från Richer Sounds - Websales

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Betygsatt 5 av 5 stjärnor

Competitively priced and quick

Good, competitively price product compared to others. Quick and efficient delivery. Can't say more than that really!

21 juli 2026
Logotyp för Richer Sounds - Websales

Svar från Richer Sounds - Websales

Thanks for your kind review, we look forward to your next visit.

Betygsatt 5 av 5 stjärnor

The turntable I received is fantastic…

The turntable I received is fantastic excellent quality really sounds great and it looks good as well. The service is second to none it came on time and was very well packaged so no chance of damage. Thank you.

21 juli 2026
Logotyp för Richer Sounds - Websales

Svar från Richer Sounds - Websales

Thank you for your wonderful feedback

Betygsatt 5 av 5 stjärnor

Needed a new TV as our old one died…

Needed a new TV as our old one died after 10 years. Looked at a number of providers who lured you in with price, then snuck a £20 delivery charge on to the price.
Richer Sounds gave me plenty of options and good product write-ups to help me make my final decision. The 6-year warranty is also a great incentive to choose from them. Excellent communication, and the new TV turned up within a week.

21 juli 2026
Logotyp för Richer Sounds - Websales

Svar från Richer Sounds - Websales

Thanks for your kind review, we look forward to your next visit.

Betygsatt 4 av 5 stjärnor

Always good service and great customer…

Always good service and great customer support only problem with my order is sometimes the delivery is delayed which happened to me only by one day so very happy

20 juli 2026
Logotyp för Richer Sounds - Websales

Svar från Richer Sounds - Websales

Thanks for the positive rating and for taking the time to leave your comments. Apologies for the hassle with the delivery delay however, which we'll make sure we look into.

Best Wishes,

The Customer Experience team

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer