Absolutely first class customer support. Real people who actually answer the phone, honestly care and genuinely know what they're doing. Below Martin's Private Bank, there is no one like them. I've sh... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We have dealt with Richer sounds before and never had any problems. We couldn’t decide what TV that suited us most and a chap from customer services helped us to decide what model suited our requireme... Se mer
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Very prompt service and value as always from Richer Sounds. The Roksan Attessa 1g CDT and Integrated amplifier are now hooked up to my Monitor Audio Bronze 5 floorstanders - bought from Richer Sounds... Se mer
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Bought lots of audio stuff from richer sounds for years so I decided to buy a satellite box from them. The manhatten sx4-r is a great bit of kit , bought to replace an arris freesat box. Difference... Se mer
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Företagsinformation
Skrivet av företaget
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktuppgifter
3 - 4 Hankey Place, SE1 4BB, London, Storbritannien
- 0333 900 0065
4,9
Utmärkt
21 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Richer sounds have been genuinely…
Richer sounds have been genuinely amazing with their customer service and helping us through a repair/replacement for our tv, I really recommend them! They have been great!
20 juli 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Super price matched by excellent…
Super price matched by excellent service. 6 year guarantee and seamless delivery. What more do you need?
24 juli 2026
Svar från Richer Sounds - Websales
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Great product
Great product, great price, super speedy delivery.
A 5 star service all round.
23 juli 2026
Svar från Richer Sounds - Websales
Thank you for your wonderful feedback
Instore + online combo.
Instore + online combo.
Popped in a store when passing by. Got good advice, discount for signung up and quote.
Bought it online ages later, but happy to honour expired quote.
Bought a wiim pro which is excellent
25 juni 2026
Svar från Richer Sounds - Websales
Thanks for your kind review, we look forward to your next visit.
Highly recommend
Excellent service from Richer Sounds.
The process of buying my new device was seamless.
24 juli 2026
Svar från Richer Sounds - Websales
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Dealing with a faulty TV
The original TV had a small fault with the screen, I contacted Richer sounds and they swapped the TV out with out issue. It was unfortunate the original TV was faulty but the post sales care and return and replacemnet was second to none. Superb
15 juli 2026
Svar från Richer Sounds - Websales
Thanks for your great feedback and for supporting local business.
Brilliant people, slow website
The service was great as always. And RS did honour their price guarantee when I found the same tv cheaper at John Lewis.
My only suggestion for improvement is making the web site run smoother and quicker, it seems to struggle at times, maybe volume of users? (Im not an IT guy).
24 juli 2026
Svar från Richer Sounds - Websales
Thanks for your 5 star review, we look forward to seeing you again next time
Amazing service from start to delivery…
Amazing service from start to delivery and amazing product
24 juli 2026
Svar från Richer Sounds - Websales
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Easy to shop
Easy to shop, reliable delivery. Love my new new Blu-Ray player gives an awesome viewing experience on my new TCL U6K TV and my Sonos gen2. I’ve got a great set up now. I’m really pleased. I’ll be back again a few years. Thanks a lot.
24 juli 2026
Svar från Richer Sounds - Websales
Thank you for your wonderful feedback
Great communication in relation to…
Great communication in relation to confirmation of purchase and delivery date.
Quick delivery and well packaged.
Great product information. To date very pleased with purchase.
24 juli 2026
Svar från Richer Sounds - Websales
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great service, easy to order online and quick delivery
My item was delivered 4 day before the estimated date.
24 juli 2026
Svar från Richer Sounds - Websales
Thanks for your great feedback and for supporting local business.
Ordered a Samsung S90F 65-inch TV but…
Ordered a Samsung S90F 65-inch TV but found it was not an improvement over my existing LG OLED. However, for a family member, I requested an exchange for a TLC CL8K instead, and the picture quality and sound improvement were dramatic, not to mention Dolby Vision, which I can't believe Samsung doesn't include! Richer Sounds are always happy to help with exceptional customer service, whoever picks the phone up at their end!
23 juli 2026
Svar från Richer Sounds - Websales
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Replacement TV
When I had a problem with a new TV installed in a motorhome, Richer Sounds' service was excellent offering me a replacement TV which I accepted. I will use Richer Sounds again.
24 juli 2026
Svar från Richer Sounds - Websales
Thank you for your 5 star review!
Excellent value and customer service.
Very prompt service and value as always from Richer Sounds. The Roksan Attessa 1g CDT and Integrated amplifier are now hooked up to my Monitor Audio Bronze 5 floorstanders - bought from Richer Sounds Milton Keynes back at the end of 2016! All good!
24 juli 2026
Svar från Richer Sounds - Websales
Thank you for your 5 star review, it’s lovely to read your comments.
Svar från Richer Sounds - Websales
Thanks for your 5 star review, we look forward to seeing you again next time
Excellent service
As always Richer Sounds always deliver an excellent service. No issues from start to finish.
15 juli 2026
Svar från Richer Sounds - Websales
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Easy you order
Easy you order. Swift communications and updates. Delivery service was exceptional, friendly and professional.
24 juli 2026
Svar från Richer Sounds - Websales
Thanks for your great feedback and for supporting local business.
Good as new
Found the headphones I was after, marked as refurbs but as far as appearance and performance is concerned, they're as good as new, with the same guarantee and almost 30% reduced. More than satisfied
6 juli 2026
Svar från Richer Sounds - Websales
Thank you for your wonderful feedback
Just the best company ever
Just the best company ever! Great business model. Their customer service is first-rate. Nothing is too much trouble. The whole experience purchasing from them was smooth, easy and extremely pleasant. 5 star to after sales too!
17 juni 2026
Svar från Richer Sounds - Websales
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Svar från Richer Sounds - Websales
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
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