Absolutely first class customer support. Real people who actually answer the phone, honestly care and genuinely know what they're doing. Below Martin's Private Bank, there is no one like them. I've sh... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very prompt service and value as always from Richer Sounds. The Roksan Attessa 1g CDT and Integrated amplifier are now hooked up to my Monitor Audio Bronze 5 floorstanders - bought from Richer Sounds... Se mer
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We have dealt with Richer sounds before and never had any problems. We couldn’t decide what TV that suited us most and a chap from customer services helped us to decide what model suited our requireme... Se mer
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Bought lots of audio stuff from richer sounds for years so I decided to buy a satellite box from them. The manhatten sx4-r is a great bit of kit , bought to replace an arris freesat box. Difference... Se mer
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Företagsinformation
Skrivet av företaget
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktuppgifter
3 - 4 Hankey Place, SE1 4BB, London, Storbritannien
- 0333 900 0065
4,9
Utmärkt
21 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Richer Sounds - Websales
Thank you for your 5 star review!
Svar från Richer Sounds - Websales
Thanks for your kind review, we look forward to your next visit.
Hard to fault
Hard to fault - competitive prices and very efficient service. Happy to recommend.
22 juli 2026
Svar från Richer Sounds - Websales
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
LPs are back!
Excellent so far! Easy buying process, prompt delivery. Looks great. It’s a birthday present for a 14 year old girl who wants to build a Taylor Swift album set. Nice to see that vinyls are attractive to teenagers, looking and feeling rather than streaming. I wish I’d kept my LPs!
23 juli 2026
Svar från Richer Sounds - Websales
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Svar från Richer Sounds - Websales
Thank you for your 5 star review!
first class service, brilliant value, WONDERFUL people
Absolutely first class customer support. Real people who actually answer the phone, honestly care and genuinely know what they're doing. Below Martin's Private Bank, there is no one like them. I've shopped with them for 35 years and wouldn't consider anyone else. For value for money, customer care and quality they are simply the elite.
23 juli 2026
Svar från Richer Sounds - Websales
Thanks for your 5 star review, we look forward to seeing you again next time
Great price, delivered promptly and reliably
Bought some accessories for my system. Great price on Richer Sounds website. Arrived quickly and on time and in perfect condition. Remain a firm fan of Richer Sounds
23 juli 2026
Svar från Richer Sounds - Websales
Thank you for your wonderful feedback
Sometimes 5 stars is not enough?
Did lots of research to find the right TV from the right company, at the right price. Richer sounds were the best price... dug further to find a company that lives by its ethics, looks after it's staff and provides a great service to it's customers. Sometimes 5 stars is not enough? Well done Richer sounds 👍
23 juli 2026
Svar från Richer Sounds - Websales
Thanks for your feedback, great to read you were happy with our service.
Svar från Richer Sounds - Websales
Great to hear you are happy with the TV of course and thanks for the kind words about the service which really helps!
The Customer Experience team
Svar från Richer Sounds - Websales
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
We are absolutely delighted with the…
We are absolutely delighted with the service we received from Richer Sounds when recently upgrading our TV. Their prices are excellent and difficult to beat, someone is always ready on the phone to answer any queries, ordering online was simple, delivery was quick and carried out in a very professional manner and the free 6 year extended warranty is exceptional. We would have no hesitation in recommending Richer Sounds to anybody.
We are also very happy with our new LG TV.
15 juli 2026
Svar från Richer Sounds - Websales
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Svar från Richer Sounds - Websales
Thanks for your kind review, we look forward to your next visit.
Freesat arrived on time and in good…
Freesat arrived on time and in good condition. Richer Sounds as good as always!
22 juli 2026
Svar från Richer Sounds - Websales
Thanks for your 5 star review, we look forward to seeing you again next time
Highly Recommend
Great product , great price, fast delivery, great communication, highly recommend Richer Sounds
21 juli 2026
Svar från Richer Sounds - Websales
Thanks for your 5 star review, we look forward to seeing you again next time
Svar från Richer Sounds - Websales
Thanks for your kind review, we look forward to your next visit.
Denon AVC-X3800H,
I ordered the Denon AVC-X3800H online after looking at the reviews. I just wanted a simple straightforward receiver to watch movies in the living room with a 5-1 setup. So I did not want to go over the top in paying for the extras that I would not use.
The setup was straight forward and I have just watched the Lord of the Rings Trilogy and was very pleased with the receiver. It so far has had more than enough power for the room and I am very pleased with the purchase.
22 juli 2026
Svar från Richer Sounds - Websales
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Brilliant company and delivery company.
Brilliant communication with delivery expectations. Delivery itself was handled very well by BJS home delivery- very pleasant guys who attended.
Will be coming again to Richer Sounds next for my surround sound plans.
23 juli 2026
Svar från Richer Sounds - Websales
Thank you for your 5 star review, it’s lovely to read your comments.
Shipped promptly
Shipped promptly and would have arrived very promptly if only the delivery company's driver hadn't gone to the wrong address!
9 juni 2026
Svar från Richer Sounds - Websales
Thanks for your 5 star review, we look forward to seeing you again next time
The product is great but communication was not
The product is great, the price was good and the warranty is fantastic. I have also had very positive experiences with RS in the past. Unfortunately this one was more frustrating than it need to be when it came to delivery. I ordered in Wed evening and paid extra to have it delivered next working day understanding that would be Friday not Thurs as it was later in the day. (I needed it for an occasion on Sunday). All was going fine with delivery confirmed for Friday until late on Thurs I saw the delivery info had updated to Mon. At this point it was too late to contact anyone. I then went around the houses between RS and their delivery service with no one taking responsibility and was eventually told it was due to stock arriving too late. Unfortunately they were not very forthcoming with a solution offering to refund the next day payment and deliver Mon (no good to me). Eventually I was offered Sat delivery and after that everything went extremely smoothly and the delivery service was excellent. The box was quite beaten up but they documented it, checked the TV was not harmed and I was happy to accept. Everyone was polite and helpful to a point but it was a lot of chasing around and unnecessary anxiety.
16 juli 2026
Svar från Richer Sounds - Websales
Thank you for your 5 star review, it’s lovely to read your comments.
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