Richer Sounds - Websales Omdömen 

22 148
•
TrustScore 5 av 5

4,9

3 - 4 Hankey Place, SE1 4BB London, GB

•

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

A great price, very quick delivery & a 6 year warranty. Add to that the fact that the Haier TV not only synced with our other TV's but also with our Phillips Hue lighting system, which we have install... Se mer

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Betygsatt 5 av 5 stjärnor

No brainer for me - best price, quality Sony tv. Slight negative having delivery charge for named day but delivery on time, rang hour before arriving. All round great services thank you very much an... Se mer

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Betygsatt 5 av 5 stjärnor

We bought our Hisense 100” TV from Richer Sounds and cannot fault the whole process. Not only were the prices more than reasonable at nearly £1000 cheaper than Amazon, the customer service was exc... Se mer

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Betygsatt 5 av 5 stjärnor

I've used Richer Sounds a good few times down the years for hifi separates and accessories, starting way back in the 80s. I've bought from their store in my hometown of Stockport, bought from t... Se mer

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Företagsinformation

  1. HiFi-butik
  2. också i
  3. Elektronikbutik
  4. TV-butik

Skrivet av företaget

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

22 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(22 148)

24 562 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Bought a tv for a kitchen

Bought a tv for a kitchen, beta price I could find and delivered quickly and safely

7 oktober 2026
Logotyp för Richer Sounds - Websales

Svar från Richer Sounds - Websales

Thanks for your feedback, great to read you were happy with our service.

Betygsatt 4 av 5 stjärnor

Excellent service (with a bit of bad luck)

Having watched the local prices for a while I saw that Richer Sounds had a very good offer on for the TCL 55" Google TV that I had my eye on. I could have driven across Sheffield on 'Click and Collect' but it would have been the same as next day delivery to my home anyway so I opted for that.
In the event the delivery van broke down on the far side of Sheffield - which they were very apologetic about - so I settled for courier delivery the following day, so I've gone for 4/5, although there's not much anyone could do about that, and the following day the couriers arrived bright and early and kept me informed of progress just as the Richer Sounds team had, so it would definitely have been a 5/5 if not for a bit of bad luck.
The TV itself is excellent both for it's picture and sound and integrated immediately with my EE TV & broadband, although I'm still finding my way around all it's capabilities.

7 oktober 2026
Logotyp för Richer Sounds - Websales

Svar från Richer Sounds - Websales

Thank you for your feedback and for taking the time to leave us a review.

We appreciate your understanding and patience with this issue. Whilst it may have been down to some bad luck as you mentioned, we do apologise that your delivery was delayed.

We hope you enjoy your new TV!

Many thanks,

The Customer Experience team

Betygsatt 5 av 5 stjärnor

Easy to order our TV on line and from…

Easy to order our TV on line and from then on we knew when we would be receiving it. Everything went very smoothly

5 oktober 2026
Logotyp för Richer Sounds - Websales

Svar från Richer Sounds - Websales

Thanks for your great feedback and for supporting local business.

Betygsatt 5 av 5 stjärnor

⭐️⭐️⭐️⭐️⭐️ +⭐️

Not only do these chaps know their stuff inside out, they are helpful, prompt and friendly, not to mention the excellent prices.
Truly the colossus of electronics online. Thanks chaps.

6 oktober 2026
Logotyp för Richer Sounds - Websales

Svar från Richer Sounds - Websales

Thanks for your feedback, great to read you were happy with our service.

Betygsatt 5 av 5 stjärnor

Easy ordering and quick delivery

Easy ordering and quick delivery, best price too plus the long warranty

7 oktober 2026
Logotyp för Richer Sounds - Websales

Svar från Richer Sounds - Websales

Thanks for your kind review, we look forward to your next visit.

Betygsatt 5 av 5 stjärnor

I would always prefer to go the the…

I would always prefer to go the the store but this time I ordered online. The price was great and it arrived promptly. Great service.

7 oktober 2026
Logotyp för Richer Sounds - Websales

Svar från Richer Sounds - Websales

Thanks for your great feedback and for supporting local business.

Betygsatt 5 av 5 stjärnor

Great store and service

Great store and service. My first choice to go to for HiFi goods.

6 oktober 2026
Logotyp för Richer Sounds - Websales

Svar från Richer Sounds - Websales

Thanks for your great feedback and for supporting local business.

Betygsatt 5 av 5 stjärnor

We bought our Hisense 100” TV from…

We bought our Hisense 100” TV from Richer Sounds and cannot fault the whole process. Not only were the prices more than reasonable at nearly £1000 cheaper than Amazon, the customer service was excellent. We were warned due to where we live that it may take a little longer to arrive, understandable. They needn’t have bothered the TV arrived within the usual stated time via a very efficient and polite delivery team. All aspects of the delivery were clear and regularly updated.

Thank you Richer Sounds.

Side note… DO NOT UNDERSTAND ANY CIRCUMSTANCES UNDERESTIMATE THE SIZE OF THIS TV…it’s an absolute beast.

7 oktober 2026
Logotyp för Richer Sounds - Websales

Svar från Richer Sounds - Websales

Thank you for your 5 star review!

Betygsatt 5 av 5 stjärnor

Great service

I have purchased from yourselves before and find the additional guarantee of 6 years with price matching, service, delivery unbeatable. In addition I have access to a local store.

7 oktober 2026
Logotyp för Richer Sounds - Websales

Svar från Richer Sounds - Websales

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Betygsatt 5 av 5 stjärnor

Fantastic customer service and NHS discount

Great price with NHS discount and fantastic customer service.
We had a problem connecting the new TV to our sound system so called the telesales support number. They could not have been more helpful...they reviewed the photos I sent, called a store who had the TV on stock so they could test the problem and called me back to talk through how to resolve.

3 oktober 2026
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Svar från Richer Sounds - Websales

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Betygsatt 5 av 5 stjärnor

Bought this is rewind dark side of the…

Bought this is rewind dark side of the moon tape cassette player on pre order, they kept me up to date on the order, was delivered excellent and packaging was excellent. Very happy with the excellent service 10/10🫡 keep up the great work 👍

25 augusti 2026
Logotyp för Richer Sounds - Websales

Svar från Richer Sounds - Websales

Thanks for your great feedback and for supporting local business.

Betygsatt 5 av 5 stjärnor

Simple purchase and fast delivery

Simple purchase and fast delivery. Unfortunately the product was not suitable but the return to the store easy and refund quick.

6 oktober 2026
Logotyp för Richer Sounds - Websales

Svar från Richer Sounds - Websales

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Betygsatt 5 av 5 stjärnor

Great interconnect.

My item was delivered quickly and as stated . Ive been a customer of RS for over 30 years and have bought many items from them . Their service is second to none . Highly recommended

6 oktober 2026
Logotyp för Richer Sounds - Websales

Svar från Richer Sounds - Websales

Thanks for your 5 star review, we look forward to seeing you again next time

Betygsatt 5 av 5 stjärnor

excellent alround

excellent products, great price, outstanding service. Don't understand why anyone would go elsewhere.

7 oktober 2026
Logotyp för Richer Sounds - Websales

Svar från Richer Sounds - Websales

Thanks for your kind review, we look forward to your next visit.

Betygsatt 5 av 5 stjärnor

I bought sonos beam…

I bought sonos beam, great price, 6 year warranty and quick delivery

6 oktober 2026
Logotyp för Richer Sounds - Websales

Svar från Richer Sounds - Websales

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Betygsatt 5 av 5 stjärnor

Great business

Trustworthy and reliable, great customer service, items always well.packaged and professionally delivered with care yet speedily. Can't find fault and is always my first and most commonly only port of call when shopping for what they sell.

6 oktober 2026
Logotyp för Richer Sounds - Websales

Svar från Richer Sounds - Websales

Thank you for your 5 star review, it’s lovely to read your comments.

Betygsatt 5 av 5 stjärnor

Online purchase

Online purchase. Prompt delivery.
Excellent customer service when i had an issue with set up.
10/10

6 oktober 2026
Logotyp för Richer Sounds - Websales

Svar från Richer Sounds - Websales

Thanks for your great feedback and for supporting local business.

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