Richer Sounds - Stockport Omdömen 

2 442
TrustScore 5 av 5

4,9

58 Lower Hillgate, SK1 3AL Stockport, GB


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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

This was my first purchase with Richer Sounds and it was ordered and paid for online.The process was very straight forward and communication regarding delivery and collection times excellent.So glad t... Se mer

Betygsatt 5 av 5 stjärnor

We went to the Stockport store to have a look for a new television, the staff were really helpful. No pressure to buy, just good honest advice. Once we had made our choice delivery was arranged for a... Se mer

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Betygsatt 5 av 5 stjärnor

I prefer visiting showroom rather than buy on line . Salesperson was efficient and professional as was delivery driver . Both an asset to your firm . 10/10 . Bought a tv off you several years ago an... Se mer

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Betygsatt 5 av 5 stjärnor

Excellent advice from Matt and John. First class service led to the purchase of an oled tv, stand & dvd player. You guys delivered an excellent customer experience. Thank you.

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Företagsinformation

  1. HiFi-butik
  2. Elektronikbutik
  3. TV-butik

Skrivet av företaget

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktuppgifter

  • 58 Lower Hillgate, SK1 3AL, Stockport, Storbritannien

  • 0333 900 0022

4,9

Utmärkt

TrustScore 5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(2 442)

24 926 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

The whole buying experience was…

The whole buying experience was excellent!
Originally by phone and later when collecting the rather good equipment!
Friendly and very efficient!
Could not have been better!

21 maj 2026
Logotyp för Richer Sounds - Stockport

Svar från Richer Sounds - Stockport

Thanks for your feedback, great to read you were happy with our service.

Betygsatt 5 av 5 stjärnor

Excellent service

The Stockport branch did not have a Koss KPH 40 in stock, but Patrick was extremely helpful and sourced one from the central warehouse, delivered direct to me the next day via DPD. Impressive.

20 maj 2026
Logotyp för Richer Sounds - Stockport

Svar från Richer Sounds - Stockport

Thanks for your feedback, great to read you were happy with our service.

Betygsatt 5 av 5 stjärnor

Great service

Great service. TV was delivered as promised the next day. Prefer to go into the store (Stockport). TV is great
Thanks

20 maj 2026
Logotyp för Richer Sounds - Stockport

Svar från Richer Sounds - Stockport

Thanks for your great feedback and for supporting local business.

Betygsatt 5 av 5 stjärnor

Ordering for store delivery

Found what I was after on the website.
Rang store to check stock.
Advised to order on website and select delivery to store for free (next day).
Delivered collected and installed.
Very happy.

19 maj 2026
Logotyp för Richer Sounds - Stockport

Svar från Richer Sounds - Stockport

Thanks for your 5 star review, we look forward to seeing you again next time

Betygsatt 5 av 5 stjärnor

Soundbar

Very nice staff
Very helpful
Delivered on time

19 maj 2026
Logotyp för Richer Sounds - Stockport

Svar från Richer Sounds - Stockport

Thank you for your wonderful feedback

Betygsatt 4 av 5 stjärnor

We have shopped with Richer Sounds for…

We have shopped with Richer Sounds for decades and decided to replace our 15 yr old TV (still working) in November last year. Unfortunately the new TV recently developed a fault, but was quickly replaced at the shop. The only downside was taking the TV down there as we are in our 80s, but it was the quickest way of sorting the problem in a day and new TV is great. Thanks to manager Patrick

13 maj 2026
Logotyp för Richer Sounds - Stockport

Svar från Richer Sounds - Stockport

Thanks for leaving us a review, although sincere apologies for what happened with the faulty product, I appreciate it can't have been easy to get the TV back down to the shop.

Of course if you do need any further help whatsoever, feel free to get in touch via the below address..

seniorcomplaintsteam@richersounds.com

Many thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

Betygsatt 5 av 5 stjärnor

Good experience

From the helpful advice over the phone, taking my order and delivering the product with a smile and on time, if was a great shopping experience

19 maj 2026
Logotyp för Richer Sounds - Stockport

Svar från Richer Sounds - Stockport

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Betygsatt 5 av 5 stjärnor

Bought a TV and Soundbar from Stockport…

Bought a TV and Soundbar from Stockport branch. Staff were very helpful.

They were over £100 cheaper than another major retailer. The price dropped a further £50 a few days after purchase which was refunded in bank account within 2 days.

They recommended an installer who did an excellent job.

Very pleased

18 maj 2026
Logotyp för Richer Sounds - Stockport

Svar från Richer Sounds - Stockport

Thank you for your 5 star review!

Betygsatt 5 av 5 stjärnor

Excellent!

RS never cease to impress me with their honest, transparent advice. Always about the customer & what they need not what RS want to sell. Many thanks as always

17 maj 2026
Logotyp för Richer Sounds - Stockport

Svar från Richer Sounds - Stockport

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Betygsatt 5 av 5 stjärnor

What’s not to like!

Fantastic service again from the Stockport branch, manager Pat, DM Nate and sales advisor Matt, sorted out the new Sony Bravia I without any fuss, good advice given as I was thinking of a move over to either the Samsung or LG equivalent, now the TV is installed the advice was spot on,
The advice on the best wall mount was also spot on with the Sanus.
Delivery in 2 days and the in house courier service from Trav and Mark was faultless too, called to give 30mins notice, respected my property and even offerered to remove their shoes.
Thankyou RS for your time, advice and service as usual.

16 maj 2026
Logotyp för Richer Sounds - Stockport

Svar från Richer Sounds - Stockport

Thanks for your feedback, great to read you were happy with our service.

Betygsatt 5 av 5 stjärnor

All round excellence

The service and assistance provided by John was exceptional. The demonstration room was helpful in understanding what we were purchasing. And the prices are good!

14 maj 2026
Logotyp för Richer Sounds - Stockport

Svar från Richer Sounds - Stockport

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Betygsatt 5 av 5 stjärnor

Excellent experience as always!

I went in to the store to audition a few items. Both Tom and Nate were really helpful and even when I had issues with my turntable Nate was very patient with me and gave me advice.

27 april 2026
Logotyp för Richer Sounds - Stockport

Svar från Richer Sounds - Stockport

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Betygsatt 5 av 5 stjärnor

Very good..

Very good... helpful.. informative..

Discussed what was needed for my hi fi.. set up.....

And price was fair....

12 maj 2026
Logotyp för Richer Sounds - Stockport

Svar från Richer Sounds - Stockport

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Betygsatt 5 av 5 stjärnor

Richer Sound are great

Richer Sound are great - the shops are well run with professional people who know their stuff. They helped me pick a Philips 65 inch 4k TV at a great price. Very pleased. Stockport store.

12 mars 2026
Logotyp för Richer Sounds - Stockport

Svar från Richer Sounds - Stockport

Thank you for your wonderful feedback

Betygsatt 5 av 5 stjärnor

Excellent advice

Excellent advice. I felt at ease with tom who was patient and knowledgeable and I came away with just what I wanted

10 maj 2026
Logotyp för Richer Sounds - Stockport

Svar från Richer Sounds - Stockport

Thank you for your wonderful feedback

Betygsatt 4 av 5 stjärnor

Good advice, purchase and collection of goods

Good advice and setting out potential options from Nate at initial visit.
Opportunity to listen to selected items in listening room at second visit.
Efficient hand over of goods by John on third visit.

7 maj 2026
Logotyp för Richer Sounds - Stockport

Svar från Richer Sounds - Stockport

Thanks for the review, it's excellent to hear you had such a positive experience across your visits. From initial advice through to a smooth handover of your purchase, it’s great that the team delivered.

Feel free to get in touch directly if you need any further assistance.

seniorcomplaintsteam@richersounds.com

Many thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

Betygsatt 5 av 5 stjärnor

Great service from start to finish

Great service from start to finish. Staff were very informative and friendly. Realised we ordered wrong size tv and they changed it without a problem. 1st class service!

5 maj 2026
Logotyp för Richer Sounds - Stockport

Svar från Richer Sounds - Stockport

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

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