Richer Sounds - Plymouth Omdömen 

2 278
TrustScore 5 av 5

5,0

87-89 Exeter Street, PL4 0AH Plymouth, GB


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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

⭐⭐⭐⭐⭐ Fantastic service at the Plymouth Exeter Road branch!I recently visited the branch to purchase some interconnection cables and was served by Yang. He mentioned he was new to the sales team, but... Se mer

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Betygsatt 5 av 5 stjärnor

I needed a new 10m, HDMI cable and like trying to pick a toothpaste of a supermarket shelf found it a bit confusing! One 'phone call later and I was very satisfied that I had ordered the right one,... Se mer

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Betygsatt 5 av 5 stjärnor

Very helpful assistant in the shop, delivery arrived on time and received a phone call to advise us that it had arrived in the shop. Excellent price given with the additional VIP voucher. Would defin... Se mer

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Betygsatt 5 av 5 stjärnor

Polite, well informed, friendly, helpful staff who clearly enjoy their work. Competitively priced quality product making this store my one stop shop for my AV requirements. Only suggestion for the fut... Se mer

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Företagsinformation

  1. HiFi-butik
  2. Elektronikbutik
  3. TV-butik

Skrivet av företaget

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktuppgifter

  • 87-89 Exeter Street, PL4 0AH, Plymouth, Storbritannien

  • 0333 900 0047

5,0

Utmärkt

TrustScore 5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

5,0

Alla omdömen

(2 278)

23 583 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Knowledge

Knowledge, helpfulness.

28 februari 2026
Logotyp för Richer Sounds - Plymouth

Svar från Richer Sounds - Plymouth

Thanks for your 5 star review, we look forward to seeing you again next time

Betygsatt 5 av 5 stjärnor

Happy to be repeat customers

We are repeat customers to our local Richer Sounds. Why? Because of the personal service with sound knowledge and advice. You can purchase confidently knowing you are getting the best price because the company will price match.
Hopefully it will not require me to return very soon but when I do I am confident that the level of care and service will still be there. Thank you

11 februari 2026
Logotyp för Richer Sounds - Plymouth

Svar från Richer Sounds - Plymouth

Thank you for your 5 star review!

Betygsatt 5 av 5 stjärnor

The go to place for audio and visual expertise

Richer Sounds is my go to experts for all audio and television needs and I'm never disappointed. My recent upgrade of audio equipment was chosen after a lot of help in store. Nothing is too difficult for them and I now have a superb sound system. Many thanks

27 februari 2026
Logotyp för Richer Sounds - Plymouth

Svar från Richer Sounds - Plymouth

Thanks for your great feedback and for supporting local business.

Betygsatt 5 av 5 stjärnor

Top notch !

Really great service from Ben , very efficient and went over and above my expectations . Plus amazingly quick delivery . Very impressed !

27 februari 2026
Logotyp för Richer Sounds - Plymouth

Svar från Richer Sounds - Plymouth

Thanks for your 5 star review, we look forward to seeing you again next time

Betygsatt 5 av 5 stjärnor

A big Thankyou to Jay

A big Thankyou to Jay , who kindly helped an old lady , Sort out the paying by card on line . Got there in the end with help . He was very kind and patient .

26 februari 2026
Logotyp för Richer Sounds - Plymouth

Svar från Richer Sounds - Plymouth

Thanks for your great feedback and for supporting local business.

Betygsatt 5 av 5 stjärnor

The best experience 👌

I had the best experience,giving there time & experience the staff wur amazing 👏 recommend,the best music store,for sure,,regards joe

6 mars 2025
Logotyp för Richer Sounds - Plymouth

Svar från Richer Sounds - Plymouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Betygsatt 5 av 5 stjärnor

Staff very helpful

Staff very helpful, good knowledge of products, ordered set of headphones which arrived earlier than expected.

24 februari 2026
Logotyp för Richer Sounds - Plymouth

Svar från Richer Sounds - Plymouth

Thank you for your 5 star review!

Betygsatt 5 av 5 stjärnor

Excellent customer service….Always

Been going here for many many years. Always great customer service and helpful in every way. Will continue to shop here in years to come. Well done to the team at richer sounds

22 februari 2026
Logotyp för Richer Sounds - Plymouth

Svar från Richer Sounds - Plymouth

Thanks for your feedback, great to read you were happy with our service.

Betygsatt 5 av 5 stjärnor

Purchase of soundbar

Easy to park & visit the store. Helpful, knowledgable staff who helped me make the decision to purchase the soundbar. Always use Richer Sounds, can’t fault them

3 januari 2026
Logotyp för Richer Sounds - Plymouth

Svar från Richer Sounds - Plymouth

Thanks for your feedback, great to read you were happy with our service.

Betygsatt 5 av 5 stjärnor

Budget Headphones

Expert advice on budget headphones guidance given over from the sales assistant. He showed me the various options at the shop's disposal and was very helpful in finding me the right pair.

16 februari 2026
Logotyp för Richer Sounds - Plymouth

Svar från Richer Sounds - Plymouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Betygsatt 5 av 5 stjärnor

I was looking for a 75 & 40inch- after…

I was looking for a 75 & 40inch- after searching online and trying to bring myself up to speed. I called Richer Sounds, was well advised and wish I had called straight away rather than waste time on the internet.

Both TV and Sounbar packages are excellent

18 februari 2026
Logotyp för Richer Sounds - Plymouth

Svar från Richer Sounds - Plymouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Betygsatt 5 av 5 stjärnor

Always 5 Stars

It doesn't matter what day you go in and who is behind the counter, you always get a fantastic response what ever your question is, ive been going to Richer Sounds for many years and never left without the right answers, and your not pestered to buy anything so you can go away to think fir yourself

16 februari 2026
Logotyp för Richer Sounds - Plymouth

Svar från Richer Sounds - Plymouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Betygsatt 5 av 5 stjärnor

The Richer Sounds staff made it very easy for me to buy a new Soundbar for my TV and music.

I noticed a soundbar clearance item in the Plymouth shop and asked for a demo. The sales support staff member quickly set it up and suggested I linked my mobile to play sounds of my choice. This was followed by a TV link so I could experience the various sound and vision options.

The staff answered all my queries and made the purchase decision very easy. As a clearance item I was pleased with the price and the VIP discount (I am a previous customer) and walked out in good spirits. Thank you Richer Sounds!

12 februari 2026
Logotyp för Richer Sounds - Plymouth

Svar från Richer Sounds - Plymouth

Thank you for your 5 star review!

Betygsatt 5 av 5 stjärnor

I visited the shop with 4 Hi.Fi Amp's…Amp Update...

I visited the shop with 4 Hi.Fi Amp's in mind to Look at. After Speaking to Jay about the Speakers I have (E70's) he gave me up to date Advice on an Amp that would Suit my Needs and came away with a Mission 778X Which Sounds "Brilliant". Had a Pleasant and Enjoyable Experiance, Thanks Guys...

10 februari 2026
Logotyp för Richer Sounds - Plymouth

Svar från Richer Sounds - Plymouth

Thank you for your 5 star review!

Betygsatt 4 av 5 stjärnor

Delivery

Delivery was rushed and I was only informed of damage to packaging by a phone call from the delivery company after the delivery was completed. I was told that if there was any problems to contact Richer Sounds, not the delivery company. My problem was with the delivery company - not with Richer Sounds who were very helpful both online and in store.

12 februari 2026
Logotyp för Richer Sounds - Plymouth

Svar från Richer Sounds - Plymouth

Thanks for your feedback Mr Hose, although sincere apologies that the packaging of your purchase was damaged and that you felt more care was needed with the delivery process.

I will of course feed this back to the courier we used here, so that they learn from what happened and improve in the future, if there are any issues with the product whatsoever do get in touch and we will of course resolved them for you..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Betygsatt 4 av 5 stjärnor

Pre order became fulfilled.

I intended a pre order but was told a delivery was in,
so the order was placed and arrived 3+ days later.
It's a new product and a bit troublesome but support was available.

10 februari 2026

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