Very efficient and friendly staff as usual. Really glad that I had taken out Richer Sounds extended warranty as the unit proved to be beyond repair and I received full reimbursement of purchase price... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
On receiving my items after a seamless purchase I was left in the dark somewhat with the poor instructions from the manufacturer. Not Richer Sounds fault, however frustration got the better of me and... Se mer
Företaget har svarat
I purchased a Sony Bravia 9 11, 85in as well as Bravia theatre quad and Sub, the deal was better than elsewhere, so thanks to Ian and Dave in the Nottingham outlet for their time. I know this TV is di... Se mer
Företaget har svarat
I have used Richer Sounds (Nottingham) for around 20 years or more. I keep coming back because throughout this time, they have consistently provided a trustworthy and reliable service, long product wa... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktuppgifter
108 Mansfield Road, NG1 3HD, Nottingham, Storbritannien
- 0333 900 0035
5,0
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service from the off
Excellent service from the off. The assistants took time to explain differences between models and the process from enquiry to completed sale was smooth.
11 maj 2026
Svar från Richer Sounds - Nottingham
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Nottingham staff have served and…
Nottingham staff have served and assisted me positively, professionaly and competently for over 30 years. That's why I keep going back and signpost friends to them.
10 maj 2026
Svar från Richer Sounds - Nottingham
Thanks for your feedback, great to read you were happy with our service.
Svar från Richer Sounds - Nottingham
Thanks for your great feedback and for supporting local business.
Excellent.
10 maj 2026
Svar från Richer Sounds - Nottingham
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Ben was really helpful and customer…
Ben was really helpful and customer service was excellent
9 maj 2026
Svar från Richer Sounds - Nottingham
Thank you for your wonderful feedback
I just purchased a Sony AV reciever…
I just purchased a Sony AV reciever excellent service throughout from technical to delivery.
7 maj 2026
Svar från Richer Sounds - Nottingham
Thank you for your 5 star review, it’s lovely to read your comments.
Repeat customer for nearly 30 years
Buying amp and speakers online is a minefield, the ability to try different setups in the demo room is invaluable. Okay so I blew my budget significantly but we are very pleased with the sounds we now enjoy every day and will hopefully for many years to come. The first set of Mission speakers purchased 27 years ago are still going strong, now another room has quality hifi. Shout out to Rob @ Nottingham store for his patience, knowledge and enthusiasm
4 maj 2026
Svar från Richer Sounds - Nottingham
Thank you for your 5 star review!
Helpful staff and superfast delivery
Every person at the shop offered good advice and were very helpful in my choice of turntable and the correct connections.
6 maj 2026
Svar från Richer Sounds - Nottingham
Thank you for your 5 star review, it’s lovely to read your comments.
Ordering & prompt delivery to store was…
Ordering & prompt delivery to store was good. Service at Nottingham store was excellent when I collected.
It was a bit wierd getting the delivery emails from DPD though, when they weren’t delivering to my home.
5 maj 2026
Svar från Richer Sounds - Nottingham
Thanks for your kind review, we look forward to your next visit.
Tailored, expert service
Tailored, personal service from knowledgeable and experienced staff. They take the time to understand your current set up and provide great advice on how to improve it
3 maj 2026
Svar från Richer Sounds - Nottingham
Thank you for your 5 star review, it’s lovely to read your comments.
Fantastic advice and very friendly
Fantastic advice and very friendly.
I got the system I was hoping for at the right price.
The chance to try it in their demonstration room was invaluable.
Definitely going back there again.
1 april 2026
Svar från Richer Sounds - Nottingham
Thank you for your 5 star review, it’s lovely to read your comments.
Svar från Richer Sounds - Nottingham
Thanks for your feedback, great to read you were happy with our service.
So pleased I went to Richer Sounds!
The person I spoke to was really helpful, he explained stuff really well and demonstrated how to get the new item connected. He was really pleasant and patient!
My item also arrived really quickly.
29 april 2026
Svar från Richer Sounds - Nottingham
Thank you for your wonderful feedback
Loved the free Sound Bar.
Loved the free Sound Bar.
i looked at other suppliers and they never gave a free sound bar.
I love free gifts with expensive items.
30 april 2026
Svar från Richer Sounds - Nottingham
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Svar från Richer Sounds - Nottingham
Thanks for your great feedback and for supporting local business.
Great service from Nottingham store
Dealing with the Nottingham store was great. They had the clearance item, sold it to me for less than the advertised clearance price, and arranged free next day delivery. The reason I give only 4 stars is because the item, a Panasonic PMX 803, has a noticeable delay between turning it on and sound coming out.
28 april 2026
Svar från Richer Sounds - Nottingham
Thanks for the kind feedback and comments on the store team. I'm sorry of course to read your comments about the unit, and will arrange for the colleagues to give you a call and help get this sorted.
Of course should you need any further assistance in the meantime do get in touch..
seniorcomplaintsteam@richersounds.com
Tom Griffiths
Head of Customer Experience
Richer Sounds
Great value - great service
I bought a new TV and soundbar. I called a couple of times with questions and the guys there were so helpful, especially Tony. Very happy with my purchase and would happily recommend Richer Sounds - in fact my son is going to buy a TV from them now!
29 april 2026
Svar från Richer Sounds - Nottingham
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Satisfied VIP Club member
Easy to follow website, no problem ordering click and collect was convenient for me and the price was good.
27 april 2026
Svar från Richer Sounds - Nottingham
Thanks for your kind review, we look forward to your next visit.
Svar från Richer Sounds - Nottingham
Thank you for your 5 star review, it’s lovely to read your comments.
Nothing was too much trouble
Nothing was too much trouble, a brilliant shopping experience. Thank you
22 april 2026
Svar från Richer Sounds - Nottingham
Thank you for your wonderful feedback
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.