Richer Sounds - Nottingham Omdömen 

2 172
TrustScore 5 av 5

5,0

108 Mansfield Road, NG1 3HD Nottingham, GB


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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Very efficient and friendly staff as usual. Really glad that I had taken out Richer Sounds extended warranty as the unit proved to be beyond repair and I received full reimbursement of purchase price... Se mer

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Betygsatt 5 av 5 stjärnor

On receiving my items after a seamless purchase I was left in the dark somewhat with the poor instructions from the manufacturer. Not Richer Sounds fault, however frustration got the better of me and... Se mer

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Betygsatt 5 av 5 stjärnor

I purchased a Sony Bravia 9 11, 85in as well as Bravia theatre quad and Sub, the deal was better than elsewhere, so thanks to Ian and Dave in the Nottingham outlet for their time. I know this TV is di... Se mer

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Betygsatt 5 av 5 stjärnor

I have used Richer Sounds (Nottingham) for around 20 years or more. I keep coming back because throughout this time, they have consistently provided a trustworthy and reliable service, long product wa... Se mer

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Företagsinformation

  1. HiFi-butik
  2. Elektronikbutik
  3. TV-butik

Skrivet av företaget

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktuppgifter

  • 108 Mansfield Road, NG1 3HD, Nottingham, Storbritannien

  • 0333 900 0035

5,0

Utmärkt

TrustScore 5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

5,0

Alla omdömen

(2 172)

24 963 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Knowledgeable staff and great value warranty!

Very efficient and friendly staff as usual. Really glad that I had taken out Richer Sounds extended warranty as the unit proved to be beyond repair and I received full reimbursement of purchase price even though it was over 5 years old. Warranty had only cost £20 so brilliant value.

24 juli 2026
Logotyp för Richer Sounds - Nottingham

Svar från Richer Sounds - Nottingham

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Betygsatt 5 av 5 stjärnor

The salesman was very helpful in my…

The salesman was very helpful in my choice of tv
He explained everything in simple terms
Good choice of tvs

14 juli 2026
Logotyp för Richer Sounds - Nottingham

Svar från Richer Sounds - Nottingham

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Betygsatt 5 av 5 stjärnor

On receiving my items after a seamless…

On receiving my items after a seamless purchase I was left in the dark somewhat with the poor instructions from the manufacturer. Not Richer Sounds fault, however frustration got the better of me and after contacting the store turned up the following day ready for a bit of a set to. I hadn’t bargained for sales assistant Ben, who calmly resolved the matter and without prompting set up my equipment so on returning home, plugged it in and all was well. There aren’t enough stars or adjectives available to thank Ben, who without doubt deserves an almighty pat on the back.

21 juli 2026
Logotyp för Richer Sounds - Nottingham

Svar från Richer Sounds - Nottingham

Thanks for your kind review, we look forward to your next visit.

Betygsatt 5 av 5 stjärnor

Excellent Customer Service from Richer Sounds Nottingham

Thank you Alex and Ben for the excellent customer service received. I have been a Richer Sounds customer for many years and always happy to return.

20 juli 2026
Logotyp för Richer Sounds - Nottingham

Svar från Richer Sounds - Nottingham

I was genuinely concerned to read your feedback and offer my sincere apologies.

Having urgently investigated with the store I understand they have since been in touch with you to resolve the both the pricing issue and the various issues with the television.

Of course if I can be of any more help in the meantime do get in touch via..

seniorcomplaintsteam@richersounds.com

Many thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

Betygsatt 5 av 5 stjärnor

I purchased a Sony Bravia 9 11

I purchased a Sony Bravia 9 11, 85in as well as Bravia theatre quad and Sub, the deal was better than elsewhere, so thanks to Ian and Dave in the Nottingham outlet for their time. I know this TV is difficult to get hold of, so pleased it was delivered just after moving in to my new home.

6 juli 2026
Logotyp för Richer Sounds - Nottingham

Svar från Richer Sounds - Nottingham

Thanks for your 5 star review, we look forward to seeing you again next time

Betygsatt 5 av 5 stjärnor

So professional

So professional. Plenty of staff. Customer after care fantastic

6 maj 2026
Logotyp för Richer Sounds - Nottingham

Svar från Richer Sounds - Nottingham

Thank you for your 5 star review!

Betygsatt 5 av 5 stjärnor

Very easy to so business with and…

Very easy to do business with and always willing to demonstrate and talk through the pros and cons, ensuring matching equipment to my existing system. Very helpful bunch, thank you.

18 juli 2026
Logotyp för Richer Sounds - Nottingham

Svar från Richer Sounds - Nottingham

Thanks for your 5 star review, we look forward to seeing you again next time

Betygsatt 5 av 5 stjärnor

Nottingham Branch Quality Service

The Nottingham Branch had the product I was interested in. They arranged to set it up in their listening room. I was more than happy and purchased the item. I had applied for their VIP discount and got 10% off the price.
Excellent, friendly service throughout.

18 juli 2026
Logotyp för Richer Sounds - Nottingham

Svar från Richer Sounds - Nottingham

Thanks for your 5 star review, we look forward to seeing you again next time

Betygsatt 5 av 5 stjärnor

Hisense PT1 Projector

I have used Richer Sounds (Nottingham) for around 20 years or more. I keep coming back because throughout this time, they have consistently provided a trustworthy and reliable service, long product warranty and competitive pricing. Whether it be a shop demo or on line order, it's hassle free and easy. On my recommendation, a friend ordered a projector and screen from the Nottingham branch and his experience was exactly the same. He was so delighted with the package and service, I decided to buy the Hisense PT1 instead of a 100 inch TV. Wise decision. Trade with confidence.

17 juli 2026
Logotyp för Richer Sounds - Nottingham

Svar från Richer Sounds - Nottingham

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Betygsatt 5 av 5 stjärnor

Service and staff made me feel welcome

Service and staff made me feel welcome, provided the product and worked through the whole sale. Even helped to take item out of the shop.
Mentioned it to my son as soon as I saw him

15 juli 2026
Logotyp för Richer Sounds - Nottingham

Svar från Richer Sounds - Nottingham

Thank you for your wonderful feedback

Betygsatt 4 av 5 stjärnor

Very helpful and knowledgeable staff

Very helpful and knowledgeable staff, happy with product purchased will use again.
only gave 4 stars as I always like to leave room for improvement.
Thanks again

14 juli 2026
Logotyp för Richer Sounds - Nottingham

Svar från Richer Sounds - Nottingham

Thanks for the kind and helpful feedback, we'll keep doing our best to get that fifth star from you!!

Look forward to seeing you again in-store soon.

The Customer Experience team

Betygsatt 5 av 5 stjärnor

Richer Sounds Customer Service

I have been using Richer Sounds for a number of years and always go back to them when I require some form of electronic device (that Richer Sounds cover). All the staff are always very helpful and their customer service is second to none. I always recommend using them.

13 juli 2026
Logotyp för Richer Sounds - Nottingham

Svar från Richer Sounds - Nottingham

Thanks for your kind review, we look forward to your next visit.

Betygsatt 5 av 5 stjärnor

We did visit the store knowing which tv…

We did visit the store knowing which tv model we wanted and although there wasn't one on show, due to limited space, we decided to go ahead with the purchase as it was a very good price. Having previously shopped in the store and had good service it didn't need thinking about.

11 juli 2026
Logotyp för Richer Sounds - Nottingham

Svar från Richer Sounds - Nottingham

Thanks for your 5 star review, we look forward to seeing you again next time

Betygsatt 5 av 5 stjärnor

I Had a Cello TV delivered and…

I Had a Cello TV delivered and installed on July 9th, but after checking the picture it was found to be unsuitable. George the engineer took it back and refitted my original TV. Returning to the shop and discussions with Tony , I decided to upgrade to an LG OLED TV. This model was delivered and installed by a member of staff Brian to my complete satisfaction. I received very good service from the shop which included a second delivery and installation free of charge .

9 juli 2026
Logotyp för Richer Sounds - Nottingham

Svar från Richer Sounds - Nottingham

Thank you for your 5 star review, it’s lovely to read your comments.

Betygsatt 5 av 5 stjärnor

advisor was helpful and knowledgeable…

advisor was helpful and knowledgeable and was able to place an order over the phone- which was delivered the next day . Excellent service

7 juli 2026
Logotyp för Richer Sounds - Nottingham

Svar från Richer Sounds - Nottingham

Thanks for your feedback, great to read you were happy with our service.

Betygsatt 5 av 5 stjärnor

Great service and a great product!

Wanted a new TV and after a lot of research settled on a Loewe 48" Stellar. Very few places offer this make of TV so visited Richer Sounds in Nottingham. Firstly, free parking around the back of the shop in a city centre is a real bonus. The staff were friendly, attentative and knowledgeable. No rush and no pushy "commission based" sales! Ordered a new Loewe TV and also invested in an ex-display Panasonic Ultra 4K player with a reasonable discount off both. Would not hesitate to recommend Richer Sounds Nottingham!

19 juni 2026
Logotyp för Richer Sounds - Nottingham

Svar från Richer Sounds - Nottingham

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Betygsatt 5 av 5 stjärnor

Great quality speaker cables were…

Great quality speaker cables were measured and trimmed to perfection. Thank you.

7 juli 2026
Logotyp för Richer Sounds - Nottingham

Svar från Richer Sounds - Nottingham

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

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