Very efficient and friendly staff as usual. Really glad that I had taken out Richer Sounds extended warranty as the unit proved to be beyond repair and I received full reimbursement of purchase price... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
On receiving my items after a seamless purchase I was left in the dark somewhat with the poor instructions from the manufacturer. Not Richer Sounds fault, however frustration got the better of me and... Se mer
Företaget har svarat
Wanted a new TV and after a lot of research settled on a Loewe 48" Stellar. Very few places offer this make of TV so visited Richer Sounds in Nottingham. Firstly, free parking around the back of the... Se mer
Företaget har svarat
Fantastic experience. Thanks to Ben from the Nottingham store for going out of his way to secure the amp for me. Able to pay cash which must continue.
Företagsinformation
Skrivet av företaget
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktuppgifter
108 Mansfield Road, NG1 3HD, Nottingham, Storbritannien
- 0333 900 0035
5,0
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I loved the personal service
I loved the personal service. Dave was excellent. The headphones I wanted to try out were looked out and ready. I had the use of a private cinema room and Dave talked me through the 2 products I was interested in.
I was really impressed by Dave’s knowledge about the headphones and if I was unable to set them up, I could have returned to the shop for further assistance. I also know I paid a very competitive price as I had done a bit of preparatory research.
Thank you and well done.
4 juni 2026
Svar från Richer Sounds - Nottingham
Thank you for your 5 star review!
Very happy with my purchase
Very happy with my purchase.
The item I wanted was not in stock but Dave ordered it for me and messaged me the next day to collect.
4 juni 2026
Svar från Richer Sounds - Nottingham
Thank you for your wonderful feedback
Brian was very helpful with our TV…
Brian was very helpful with our TV purchase, and while we were able to take the TV on the day, the free soundbar was out of stock so he arranged for free delivery a week later
11 november 2025
Omdöme utan inbjudan
Svar från Richer Sounds - Nottingham
Thanks for your feedback, great to read you were happy with our service.
Very helpful staff and product arrived…
Very helpful staff and product arrived exactly when it was supposed to
17 april 2026
Svar från Richer Sounds - Nottingham
Thanks for your feedback, great to read you were happy with our service.
Very quick delivery
Very quick delivery, good guarantee terms and the pleasure of dealing with an ethically run business.
31 maj 2026
Svar från Richer Sounds - Nottingham
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Prompt receipt
Prompt receipt, excellent goods & great price! Thanks. Highly recommended!!
31 maj 2026
Svar från Richer Sounds - Nottingham
Thanks for your kind review, we look forward to your next visit.
Always first class in customer service…
Always first class in customer service and knowledge to the best can.
27 maj 2026
Svar från Richer Sounds - Nottingham
Thank you for your 5 star review!
Extremely helpful and very professional…
Extremely helpful and very professional as always.
21 maj 2026
Svar från Richer Sounds - Nottingham
Thanks for your great feedback and for supporting local business.
Svar från Richer Sounds - Nottingham
Thanks for your kind review, we look forward to your next visit.
New TV
Bought a new oled, no issues. Staff always helpful, received the TV next day. The TV works great. Big improvement/upgrade over my 5 Yr old oled. Very happy.
20 maj 2026
Svar från Richer Sounds - Nottingham
Thanks for your great feedback and for supporting local business.
Great service
Great help from Ian choosing the best overall system for my price range and R/S put me in touch with a fantastic installation guy. Slight delay but was all completed over the Bank Holiday Monday. Sounds perfect.
15 maj 2026
Svar från Richer Sounds - Nottingham
Thank you for your 5 star review, it’s lovely to read your comments.
Excellent t products and very friendly…
Excellent t products and very friendly staff who knew exactly which TV I needed
19 maj 2026
Svar från Richer Sounds - Nottingham
Thanks for your 5 star review, we look forward to seeing you again next time
Usual excellent customer service from a…
Usual excellent customer service from a friendly team who know their products.
Helpful advice and speedy delivery. Thanks.
18 maj 2026
Svar från Richer Sounds - Nottingham
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
An excellent service
An excellent service, very knowledgeable and tv arrived the next day as promised
18 maj 2026
Svar från Richer Sounds - Nottingham
Thanks for your kind review, we look forward to your next visit.
Tony was great, knows his stuff
Tony was very knowledgeable and helpful. No pressure or sales BS. Spent time going through all the specifics pros and cons etc. Couldn’t fault the service at all. Delivery was on time with no issues.
16 maj 2026
Svar från Richer Sounds - Nottingham
Thanks for your feedback, great to read you were happy with our service.
Replacement stylus
Very helpful, nothing was too much trouble. I was after a stylus for an old turntable. They took photographs and searched on line and found a replacement. Told me to return it if it was not right and to take my turntable in so they could check it out. Another store suggested it would be better to buy new turntable.
15 maj 2026
Svar från Richer Sounds - Nottingham
Thanks for your great feedback and for supporting local business.
Efficient service (good phone line)
Efficient service (good phone line), good price and extended guarantee
15 maj 2026
Svar från Richer Sounds - Nottingham
Thank you for your 5 star review!
Svar från Richer Sounds - Nottingham
Thank you for your 5 star review, it’s lovely to read your comments.
An efficient company. My order arrived at the store early the…
My order arrived at the store early the next morning, so I was able to collect it early in the day.
13 maj 2026
Svar från Richer Sounds - Nottingham
Thank you for your 5 star review, it’s lovely to read your comments.
Svar från Richer Sounds - Nottingham
Thanks for your kind review, we look forward to your next visit.
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