I live an hour away so called to double check stock, I got through to another branch and they said she would get Milton Keynes to call me back. Within 5 mins they called me back, very helpful, reserv... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I really felt valued as a customer. Time was taken to understand what I wanted and at the store, I was able to try different products I wanted to listen to. There were no pushy salesman trying to cl... Se mer
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Adam at MK waited for us to make contact (after greeting) and listened carefully to our requirements. We were given space to discuss between our selves and make a decision. We walked out with o... Se mer
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Had some great advice about what products we needed that fitted our budget - ie turntable, amplifier, CD and radio combination and speakers. Staff were very knowledgable and helful and carried everyt... Se mer
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Företagsinformation
Skrivet av företaget
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktuppgifter
556 Elder Gate, MK9 1LR, Milton Keynes, Storbritannien
- 0333 900 0054
4,9
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Richer Sounds - Milton Keynes
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
5 star service from the staff there
Both staff was friendly and professional. Answered all the technical questions I asked and helped me walk away with a tv. Couldn't get a better service.
29 juli 2026
Svar från Richer Sounds - Milton Keynes
Thanks for your 5 star review, we look forward to seeing you again next time
Staff at the MK store were friendly and…
Staff at the MK store were friendly and approachable and took the time to listen to what I wanted and gave an honest recommendation best suited to my needs. Also gave good advice and took time to explain how to install the products I bought (as someone who isn't that technically minded).
25 juli 2026
Svar från Richer Sounds - Milton Keynes
Thank you for your wonderful feedback
Great customer service
Great customer service, not only do they match the price of the same product found online they even took off an extra fiver. Was kept well informed about the delivery date, and the chaps who delivered were great too.
23 juli 2026
Svar från Richer Sounds - Milton Keynes
Thanks for your great feedback and for supporting local business.
Good advice and service in the shop
Good advice and service in the shop, prompt delivery
25 juli 2026
Svar från Richer Sounds - Milton Keynes
Thank you for your 5 star review, it’s lovely to read your comments.
New purchase
Very knowledgeable and helpful people on the end of the phone and very willing to solve any issues.
23 juli 2026
Svar från Richer Sounds - Milton Keynes
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Really happy with my experience buying…
Really happy with my experience buying my new Samsung TV from Richer Sounds. The phone service was excellent – the person I spoke to was friendly, helpful, and made everything really easy. I also got a great discount,( price match) which was a lovely bonus!
Great customer service, great price, and a smooth buying experience from start to finish. I wouldn't hesitate to buy from Richer Sounds again. And 6 years warranty!!!
Highly recommended!
Thanks again.
Jarek
2 juli 2026
Omdöme utan inbjudan
Svar från Richer Sounds - Milton Keynes
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Staff were very friendly and helpful.
24 juli 2026
Svar från Richer Sounds - Milton Keynes
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
All good...
9 juli 2026
Svar från Richer Sounds - Milton Keynes
Thanks for your great feedback and for supporting local business.
Aidan at the MK branch of Richer Sounds…
Aidan at the MK branch of Richer Sounds has always been super helpful and trustworthy.
This time he advised on a replacement turntable, plus with guidance as to how we might set it up and connect it to our existing system. He is also willing to talk us through once it arrives, if we find that we need a little more help. He never over-sells and can be trusted to support us in making the decision that's right for us.
Also really reassuring to see the staffing continuity in this employee-owned company - all credit to them.
30 juli 2026
Omdöme utan inbjudan
Svar från Richer Sounds - Milton Keynes
Thanks for your great feedback and for supporting local business.
Great Comms from start to end
Great Comms from start to end, super friendly staff and an unmatched price. Highly recommended
23 juli 2026
Svar från Richer Sounds - Milton Keynes
Thanks for your 5 star review, we look forward to seeing you again next time
Exceptional Customer Service
The customer service provided at the Milton Keynes branch is exceptional.
22 juli 2026
Svar från Richer Sounds - Milton Keynes
Thanks for your great feedback and for supporting local business.
Great service
Ordered online. Site easy to navigate and straightforward to place order. New TV delivered within three days. Great communication from Richer Sounds re delivery, guarantee etc. Price very competitive. Would definitely use them again.
19 juli 2026
Svar från Richer Sounds - Milton Keynes
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Spoke the Richard in store
Spoke the Richard in store, great help and advice, have got my old system up and running,,,,, happy days 👍
Thanks again
Graham
22 juli 2026
Omdöme utan inbjudan
Svar från Richer Sounds - Milton Keynes
Thanks for your great feedback and for supporting local business.
Svar från Richer Sounds - Milton Keynes
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Svar från Richer Sounds - Milton Keynes
Thanks for your 5 star review, we look forward to seeing you again next time
Great shop and people Milton Keynes…
Great shop and people Milton Keynes thanks for all your help.
14 juli 2026
Svar från Richer Sounds - Milton Keynes
Thanks for your kind review, we look forward to your next visit.
Used them for years..
Used them for years..
just great, always competitive, always end up spending too much :-0
14 juli 2026
Svar från Richer Sounds - Milton Keynes
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Bought the Audio-Technica LP60XBT Black…
Bought the Audio-Technica LP60XBT Black bluetooth turntable as a present for my wife's birthday .
The delivery was brilliant, the actual turntable is amazing. So nice to hear all our old vinyls again .
Many thanks
30 juni 2026
Svar från Richer Sounds - Milton Keynes
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Easy to order and delivery came sooner…
Easy to order and delivery came sooner than expected
15 juni 2026
Svar från Richer Sounds - Milton Keynes
Thank you for your 5 star review!
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