From ordering to delivery and set up Richer Sounds were superb. You would never get that sort of service from Curry's. Richer Sounds were cheaper and there was no pressure to buy a sound bar after exp... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Same as every other time, the service was excellent. Only place to go to in my opinion when you want to buy tvs or hifi equipment and accessories. I have been a customer at Richer Sounds for over 25 y... Se mer
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I had a brilliant experience with Stuart and Paul at the end of last year, when I took their advice and went with the Marantz streaming amp. It wasn’t the cheapest option but I’m so pleased I listened... Se mer
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I went into Richer in Middlesbrough knowing that I wanted a soundbar to improve my television watching experience. I didn't know which one but I did have certain criteria. Paul listened and came up wi... Se mer
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Företagsinformation
Skrivet av företaget
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktuppgifter
63-65 Borough Road, TS1 3AA, Middlesbrough, Storbritannien
- 0333 900 0096
5,0
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Helpful staff with excellent knowledge…
Helpful staff with excellent knowledge and customer focused
Relaxed atmosphere and everything was done properly and professionally
I would definitely highly recommend purchasing from them
2 januari 2026
Svar från Richer Sounds - Middlesbrough
Thank you for your wonderful feedback
Face to face Buying.
Looked online and found prices for an Arcam CD5 player.Richer sounds not the cheapest but I was aware of there price match/beat policy so followed instructions to contact them. Excellent response within 15 mins with great price.I wanted to keep business on the High street as opposed to online. I got a deal done and picked up player 3 days later .Well done to Shaun.
2 januari 2026
Svar från Richer Sounds - Middlesbrough
Thank you for your 5 star review!
Great product with 6yr warranty and a…
Great product with 6yr warranty and a great price match plus deal. Good advice from staff. Quick delivery.
2 januari 2026
Svar från Richer Sounds - Middlesbrough
Thanks for your kind review, we look forward to your next visit.
Support and expertise top drawer
The level of support and expertise is second to none. It’s always good to speak face to face and get all of the questions off the chest.
31 december 2025
Svar från Richer Sounds - Middlesbrough
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Service and Expertise that you don’t get from the big online retailers
I recently purchased speakers and an amp from Richer Sounds. The service has been excellent, the product knowledge and customer service has been top notch. Special thanks to Tom at head office and also to the Middlesbrough branch.
7 januari 2026
Omdöme utan inbjudan
Svar från Richer Sounds - Middlesbrough
Thanks for your kind review, we look forward to your next visit.
Great Experience as ever
It’s always a pleasure dealing with RicherSounds staff. They don’t give you any sales BS, and offer good advice on what’s system is more appropriate.
I had a demo of 2 different Marantz systems with 2 different speakers. The cheaper system served my needs. Job done!
30 december 2025
Middlesbrough Team Delivered
Another great experience from the team at Richer Sounds Middlesbrough. Gave honest advice, were helpful, and kept me fully informed of my order.
30 december 2025
Have always had a fabulous experience…
Have always had a fabulous experience when I've shopped at RS in Middlesbrough, this most recent purchase was no different. If I can help it, RS will always be my 1st choice for any AV/Hi-Fi needs.
29 december 2025
Very helpful staff that will go out of…
Very helpful staff that will go out of their way to make sure you get the product that is best for you I wouldn’t go anywhere else
26 december 2025
Svar från Richer Sounds - Middlesbrough
Thank you for your 5 star review, it’s lovely to read your comments.
Friendly staff with good knowledge of…
Friendly staff with good knowledge of the product and a willingness to help and inform followed up with a good price
26 december 2025
Svar från Richer Sounds - Middlesbrough
Thank you for your 5 star review!
Very helpful staff
Very helpful staff, and I could park the car right outside the front entrance of the store.
23 december 2025
Svar från Richer Sounds - Middlesbrough
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Attentive knowledgeable staff.
Attentive knowledgeable staff.
Good choice of whatever sound/visual equipment you may be interested in.
Great prices.
Great service.
17 december 2025
Svar från Richer Sounds - Middlesbrough
Thanks for your feedback, great to read you were happy with our service.
Svar från Richer Sounds - Middlesbrough
Thank you for your 5 star review!
As ever 5* star service
Bought a soundbar with a subwoofer online, which ended up being surplus to requirements.
Returned it to store (unopened) and was issued a full refund, very quickly.
Had loads of stuff over the years from RS - as good as they always are :-)
21 december 2025
Svar från Richer Sounds - Middlesbrough
Thanks for your kind review, we look forward to your next visit.
Helpful and knowledgeable staff
14 december 2025
Svar från Richer Sounds - Middlesbrough
Thanks for your kind review, we look forward to your next visit.
I originally went to curry's to get 2…
I originally went to curry's to get 2 TVs for the grandkids. Yhe service was terrible and negative so I left the shop. I called into Richer Sounds and the service was fantastic. I did spend more than I would have in Curry's but I did get better products without pressure sales. I was given options and good advice. Definitely recommended. Rather than the poor service from Curry's
12 december 2025
Svar från Richer Sounds - Middlesbrough
Thanks for your great feedback and for supporting local business.
Very easy to ask for and get what we…
Very easy to ask for and get what we needed. Quick call to shop and bought a massive tv for the cheapest price ever!
Delivered in under a week.
13 december 2025
Svar från Richer Sounds - Middlesbrough
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Very professional staff and excellent…
Very professional staff and excellent advice and knowledge
12 december 2025
Svar från Richer Sounds - Middlesbrough
Thank you for your 5 star review, it’s lovely to read your comments.
Svar från Richer Sounds - Middlesbrough
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Excellent service as always from the…
Excellent service as always from the staff at Middlesbrough great knowledge and fast and efficient process
10 december 2025
Svar från Richer Sounds - Middlesbrough
Thanks for your kind review, we look forward to your next visit.
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