First class customer service. Paul & Stuart where both excellent in providing really useful product knowledge & nothing was too much trouble. I glided through the pre-ordering process & collection to... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered a TV for bedroom on Thursday and picked it up on Friday from Middlesbrough store. Staff are super friendly and efficient. The TV was good value as usual, we have been buying TVs from Richer So... Se mer
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I recently bought a Hisense tv from Richer Sounds. Now, encountering an annoying issue with the on screen mute display, I tried to source an answer via the Hisense website. AI intervention, absolute... Se mer
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I recently bought a turntable from Middlesbrough branch, I wasn't sure which way I wanted to go brand wise etc. After an informative chat with the manager in the shop I went away happy and the system... Se mer
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Företagsinformation
Skrivet av företaget
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktuppgifter
63-65 Borough Road, TS1 3AA, Middlesbrough, Storbritannien
- 0333 900 0096
5,0
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
First class service in every way
22 augusti 2026
Svar från Richer Sounds - Middlesbrough
Thank you for your 5 star review!
Svar från Richer Sounds - Middlesbrough
Thank you for your 5 star review, it’s lovely to read your comments.
Great Service as always
Great Service as always, great prices, friendly staff, Well Recommended.
22 augusti 2026
Svar från Richer Sounds - Middlesbrough
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
New TV for bedroom
Ordered a TV for bedroom on Thursday and picked it up on Friday from Middlesbrough store. Staff are super friendly and efficient. The TV was good value as usual, we have been buying TVs from Richer Sounds for many years now and really like the choice and value for money as well as the free six year warranty
20 augusti 2026
Svar från Richer Sounds - Middlesbrough
Thanks for your 5 star review, we look forward to seeing you again next time
Knowledgable staff and most helpful
Knowledgable staff and most helpful. Richer Sounds always has best price and advice
20 augusti 2026
Svar från Richer Sounds - Middlesbrough
Thank you for your 5 star review!
I recently bought a turntable from…
I recently bought a turntable from Middlesbrough branch, I wasn't sure which way I wanted to go brand wise etc. After an informative chat with the manager in the shop I went away happy and the system sounds great..... i will be back
19 augusti 2026
Svar från Richer Sounds - Middlesbrough
Thanks for your great feedback and for supporting local business.
First class customer service
First class customer service. Paul & Stuart where both excellent in providing really useful product knowledge & nothing was too much trouble. I glided through the pre-ordering process & collection to store was swift with speedy comms. The product I bought the 4K player Panasonic UB820 has exceeded my expectations, an absolute powerhouse of tech. A sales journey I would highly recommend to anyone without hesitation & remember myself for years to come. An awesome company. Thank you
17 augusti 2026
Svar från Richer Sounds - Middlesbrough
Thanks for your 5 star review, we look forward to seeing you again next time
Svar från Richer Sounds - Middlesbrough
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Good advice given on my purchase and…
Good advice given on my purchase and great service
12 augusti 2026
Svar från Richer Sounds - Middlesbrough
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Brilliant service from Richer Sounds
Brilliant service, extra years free guarantee and next day free delivery to my home.
The item cost was no greater than elsewhere.
I will always visit Richer Sounds for TV, hi-fi etc.
11 augusti 2026
Svar från Richer Sounds - Middlesbrough
Thanks for your kind review, we look forward to your next visit.
Easy to order online.
Easy to order online.
Kept updated re delivery date and timings.
Was contacted half hour before to confirm delivery was next
Pleasant polite delivery staff
Was contacted by phone to confirm order had been delivered and all in order
11 augusti 2026
Svar från Richer Sounds - Middlesbrough
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Great shop
Great shop, staff there are particularly helpful. Approachable and knowledgeable. Good quality products and really competitive prices.
16 augusti 2026
Omdöme utan inbjudan
Svar från Richer Sounds - Middlesbrough
Thanks for your 5 star review, we look forward to seeing you again next time
Great service with a smile!
It was a great experience because of the laidback attitude. I told Paul what I was looking for, he made it available and didn’t rush us.
This is my second purchase from your Middlesbrough branch, but this time I spent a lot more money.
Very pleased with my purchase which was competitively priced.
Thank you.
10 augusti 2026
Svar från Richer Sounds - Middlesbrough
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Svar från Richer Sounds - Middlesbrough
Thank you for your wonderful feedback
When I walked in to your shop I was…
When I walked in to your shop I was warmly greeted. Paul asked me about were the new TV would be located in my front room and what size TV I was thinking of buying. Paul then went on to asking about my price range No pressure all, I had a list of TV,S and prices I was considering which we went through. Going through the pro,S and cons. Paul then suggested he TV I eventually bought. LG C5 .
I woul definitely recommend Ritcher Sounds to anyone looking to buy a new TV. Great Experience 5Star
1 augusti 2026
Svar från Richer Sounds - Middlesbrough
Thanks for your kind review, we look forward to your next visit.
TV Purchase
Great service and knowledgeable staff who provide excellent advice regarding the product and quality of the item you are looking to purchase
1 augusti 2026
Svar från Richer Sounds - Middlesbrough
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great service for SVS SB1000 subwoofer
Great service. Item wasn’t in stock but arranged to get the SVS SB1000 subwoofer posted next day delivery
31 juli 2026
Svar från Richer Sounds - Middlesbrough
Thanks for your 5 star review, we look forward to seeing you again next time
Svar från Richer Sounds - Middlesbrough
Thanks for your feedback, great to read you were happy with our service.
The price was good
The price was good. The men setting it up were excellent. First class service
28 juli 2026
Svar från Richer Sounds - Middlesbrough
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Made to feel welcome by staff on…
Made to feel welcome by staff on arrival. Knowledgeable and helpful.
Good selection of products available at very competitive prices.
25 juli 2026
Svar från Richer Sounds - Middlesbrough
Thank you for your wonderful feedback
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