Went into the Leicester branch with a basic idea of what I wanted in terms of hifi. After spending some considerable time with Jason I now have an amazing set up at home where I can listen to my vinyl... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Richer Sounds approach to customer engagement is second-to-none. They actually have phone numbers for branches, which are answered by a real, knowledgeable person. I phoned about the availability in o... Se mer
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Wonderful advice and great service re a new TV and wall mount. I’d tried various stores for a particular TV but they had no stock. Leicester was the only store that suggested a slightly better mod... Se mer
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Called into Leicester branch, as my elderly turntable gave up.All staff exceptional, going above and beyond, without pressure to sell me something that was above my capabilities or budget. Found me t... Se mer
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Företagsinformation
Skrivet av företaget
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktuppgifter
163 London Road, LE2 1EG, Leicester, Storbritannien
- 0333 900 0043
5,0
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Richer Sounds - Leicester
Thank you for your 5 star review!
Whenever I'm upgrading my hifi
Whenever I'm upgrading my hifi, I usually end up at Richer Sounds. Great deal on an amp I'd been looking at. So a phone call later I was provided with expert reassurance about the amp spec and my speakers. Infact the store has my purchase history over 20 years! Always a pleasure with anyone who's on desk. Richard was great, just as he was 4 years ago haha.
Oh, and the JBL ma 510...that's just superb. Recommended
12 april 2026
Svar från Richer Sounds - Leicester
Thank you for your 5 star review!
Perfect Service
I have always shopped with Richer Sounds either online or with my local branch in Leicester and they have always been impeccable but I must say that even this time they went above and beyond. A huge huge huge shout out to Levi who has been phenomenal providing expert advice and perfect customer service- absolutely outstanding!! The Leicester have been fantastic from start to finish!!
11 april 2026
Svar från Richer Sounds - Leicester
Thanks for your 5 star review, we look forward to seeing you again next time
Great service from people that understand what they're talking about
Really knowledgeable help from James when choosing our TV. So nice to have a welcoming expert on hand and no hard sell. Definitely recommend.
3 april 2026
Svar från Richer Sounds - Leicester
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
A great music system and you know what…
A great music system and you know what your talking about
10 april 2026
Svar från Richer Sounds - Leicester
Thanks for your great feedback and for supporting local business.
As ever their advice was spot on
As ever their advice was spot on. Thanks for all your help.
9 april 2026
Svar från Richer Sounds - Leicester
Thanks for your kind review, we look forward to your next visit.
Happy Leicester customer…
I was taken aback by the quality of customer service. I received professional and honest advice to ensure I left with the best products for my needs.
Did I mention the staff were friendly and made the whole experience enjoyable?
4 april 2026
Svar från Richer Sounds - Leicester
Thanks for your kind review, we look forward to your next visit.
Sonos Beam gen 2, Sonos sub mini & Sennheiser HD 560S
Rang to check stock was available for Sonos kit I was after in Leicester store. Stock was reserved for me and when I arrived to collect Levi was incredibly helpful, offered excellent advice regarding my choices along with an additional instore purchase of some Senheisser headphones! He even assisted with carrying the items out to my vehicle. Brilliant service and great to still have a store on the high street. Have used Richer sounds for years and this is exactly the reason why!
6 april 2026
Svar från Richer Sounds - Leicester
Thank you for your wonderful feedback
Very helpful staff fast delivery and…
Very helpful staff fast delivery and quality items
3 april 2026
Svar från Richer Sounds - Leicester
Thanks for your 5 star review, we look forward to seeing you again next time
Svar från Richer Sounds - Leicester
Thank you for your wonderful feedback
LG 48" OLED TV
LG 48" OLED TV, ordered online for collection from RS in Leicester. Excellent TV, at the best price, and with the RS six year guarantee.
Collection was very straightforward, and thanks to Levi for carrying the box out to my car for me. I hadn't expected that, but greatly appreciated it.
My second time of dealing with the shop in Leicester, but no doubt not the last. I've never had anything but excellent service from all of the different branches that I've used.
30 mars 2026
Svar från Richer Sounds - Leicester
Thanks for your great feedback and for supporting local business.
Easy to order
Easy to order. Next day delivery and good price with 6 year guarantee. What's not to like. Delivery was on time. Helpful staff who gave good info on the television I purchased. Ordered over the phone.
30 mars 2026
Svar från Richer Sounds - Leicester
Thank you for your 5 star review, it’s lovely to read your comments.
I ordered my streaming device after a…
I ordered my streaming device after a very useful conversation about options at the Leicester branch. It arrived quickly and safely, and, so far, I am very pleased with it.
30 mars 2026
Svar från Richer Sounds - Leicester
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Very helpful staff
Very helpful staff, purchased exactly was i required and at a very good price
30 mars 2026
Svar från Richer Sounds - Leicester
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
This is the best TV store in Leicester
This is the best TV store in Leicester! Every staff member I spoke to was extremely knowledgeable. I asked every possible technical question I could think of before buying and every time I was provided an honest detaied answer. The patience and care they have to ensure each customer is happy is something I have never experienced anywhere else.
I have been buying from here for years and will always be loyal to a company with this level of service and knowledge in what they're selling. I highly highly recommend. Best in the business.
28 mars 2026
Omdöme utan inbjudan
Svar från Richer Sounds - Leicester
Thanks for your kind review, we look forward to your next visit.
I have been buying from RS since…
I have been buying from RS since 1982,first in Nottingham and then in Leicester. Today was my latest visit and as usual was very rewarding. Levi served me and I was very pleased to meet him.He was helpful and professional with an engaging manner. Many thanks once again.
4 april 2026
Omdöme utan inbjudan
Svar från Richer Sounds - Leicester
Thanks for your great feedback and for supporting local business.
First class service
First class service, reasonable prices, and Levi certainly knows the prducts and the detail.
23 mars 2026
Svar från Richer Sounds - Leicester
Thanks for your 5 star review, we look forward to seeing you again next time
Very helpful when I was asking about…
Very helpful when I was asking about TVs at the Leicester branch. Highly recommend this company
21 maj 2025
Svar från Richer Sounds - Leicester
Thank you for your 5 star review, it’s lovely to read your comments.
Svar från Richer Sounds - Leicester
Thank you for your wonderful feedback
As soon as I walked in Richie sounds…
As soon as I walked in Richie sounds shop Leicester their friendly faces they make welcome James sales man was great and experienced in his job
21 mars 2026
Svar från Richer Sounds - Leicester
Thanks for your 5 star review, we look forward to seeing you again next time
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