Richer Sounds - Hull Omdömen 

2 179
TrustScore 5 av 5

4,9

88-90 Prospect Street, HU1 3RT Hull, GB


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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

When deciding to upgrade your HiFi, you can read many magazines, but in the end listening to the options is the only way to make the personal choice. To this end, the Richer Sounds team in Hull, under... Se mer

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Betygsatt 5 av 5 stjärnor

I bought my new TV over the phone and was very impressed with the service I received. The advisor Tony was friendly, polite, and extremely helpful throughout the whole process, took the time to answe... Se mer

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Betygsatt 5 av 5 stjärnor

Great experience with Richer sounds Hull (again). Our tv packed in after 12 years that we bought from Richer sounds originally. Needed a new tv and after checking the usual places in store and online... Se mer

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Betygsatt 5 av 5 stjärnor

Visited the store today with a potential issue with my recently purchased Amp. Paul and Joey tested the amp, and helped me trouble shoot the problem. Outstanding service, we’d highly recommend the sto... Se mer

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Företagsinformation

  1. HiFi-butik
  2. Elektronikbutik
  3. TV-butik

Skrivet av företaget

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktuppgifter

  • 88-90 Prospect Street, HU1 3RT, Hull, Storbritannien

  • 0333 900 0059

4,9

Utmärkt

TrustScore 5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(2 179)

24 963 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Friendly service

I like shopping at richer sounds as the people there are friendly and helpful . Before visiting g I had rung as I was looking at a cd player to hook up to my yamaha amp I also needed one that would play recorded cds as my arcam would not after looking on line a d reading reviews I went for a arcam cd5 I did ask if it would play recorded cds and was told if it did not I could return it for a refund . I did buy it it was easy to set up and played all cds 💿 I put in the sound is fantastic i would say better than a lot of high end machines so many thanks again to richer sounds Hull

12 januari 2026
Betygsatt 5 av 5 stjärnor

Laurie, Hull store...

Initially we opted for a Cello 43"TV for our bedroom. Unfortunately it wasn't on view in the store,(understandable given space constraints) and when delivered and set up it wasn't as good as we thought it might be, and after discussing things decided to call the store.
We returned the TV and went for the more expensive Samsung qled, it's well worth the extra cost, and we're delighted with the quality of the picture and sound.
Many thanks to Laurie, who looked after us initially and on our further visit, for his patience and understanding.
Outstanding and faultless customer service, A+.

12 januari 2026
Omdöme utan inbjudan
Logotyp för Richer Sounds - Hull

Svar från Richer Sounds - Hull

Thanks for your kind review, we look forward to your next visit.

Betygsatt 5 av 5 stjärnor

We went in for a cd player and was…

We went in for a cd player and was advised to get a blu ray player instead as you have the best of both worlds with dvd's as well. we are well happy with our purchase. thank you again Richer Soundsr

7 januari 2026
Logotyp för Richer Sounds - Hull

Svar från Richer Sounds - Hull

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Betygsatt 5 av 5 stjärnor

Searching for a Soundbar

Callum spent a long time finding the right soundbar for me and made what could have been a daunting experience easy and pleasant.

7 januari 2026
Logotyp för Richer Sounds - Hull

Svar från Richer Sounds - Hull

Thanks for your 5 star review, we look forward to seeing you again next time

Betygsatt 5 av 5 stjärnor

Helpful friendly store visit

The help and advice I received from the chap taking care of the purchase. Looked at alternatives too. Great experience.

8 januari 2026
Logotyp för Richer Sounds - Hull

Svar från Richer Sounds - Hull

Thank you for your wonderful feedback

Betygsatt 5 av 5 stjärnor

Very knowledgable and enthusiastic…

Very knowledgable and enthusiastic staff offered impartial advice and guidance. They took time to assess my preferences before suggesting a product that suited my needs. The range of brands over a wide range of budgets on offer gave great flexibility choice.

7 januari 2026
Logotyp för Richer Sounds - Hull

Svar från Richer Sounds - Hull

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Betygsatt 5 av 5 stjärnor

Outstanding customer service

Outstanding customer service, very knowledgeable and extremely helpful staff.

3 januari 2026
Logotyp för Richer Sounds - Hull

Svar från Richer Sounds - Hull

Thanks for your feedback, great to read you were happy with our service.

Betygsatt 5 av 5 stjärnor

My go to shop for TV and Wifi

I always gravitate to Richer Sounds when I am in the market for a new TV or Wifi purchase. In my view the staff are very knowledgeable compared to many high street retailers and I have always felt I have had a good deal.

15 november 2025
Logotyp för Richer Sounds - Hull

Svar från Richer Sounds - Hull

Thank you for your wonderful feedback

Betygsatt 5 av 5 stjärnor

Tv purchase

All my questions answered,given choice of tv's to suit
my needs,and no pressure to buy. Very helpful staff.
Will certainly use Richer Sounds again.

2 januari 2026
Logotyp för Richer Sounds - Hull

Svar från Richer Sounds - Hull

Thanks for your feedback, great to read you were happy with our service.

Betygsatt 5 av 5 stjärnor

Great customer service.

Great customer service.
They care about what you want and how to use what you purchase and also great after sales service.
Would definitely buy again in future.

8 november 2025
Logotyp för Richer Sounds - Hull

Svar från Richer Sounds - Hull

Thank you for your 5 star review!

Betygsatt 5 av 5 stjärnor

Fabulous

Fantastic service cannot fault, television arrived before delivery date. Highly recommend

30 december 2025
Logotyp för Richer Sounds - Hull

Svar från Richer Sounds - Hull

Thank you for your wonderful feedback

Betygsatt 5 av 5 stjärnor

Excellent customer service

I was purchasing my first smart TV and needed advice about which one to choose. I got lots of help and felt listened to and guided to the right one for me. I wanted my TV delivered and set up and arranged this with the shop. There was a misunderstanding about the arrangements made however and a small delay occurred. I spoke to customer services who were very responsive and apologised. They really care that their customers have a good experience shopping at Richer Sounds and kept in touch with me to rectify the issue. I will definitely shop there in the future.

30 december 2025
Logotyp för Richer Sounds - Hull

Svar från Richer Sounds - Hull

Dear Mrs Boillat,

Thank you for the feedback although I was terribly sorry to read about the mix ups and poor communication which sounds pretty dreadful.

Whilst I'm pleased that the TV is now installed and you are happy, we of course take negative feedback seriously and will investigate ASAP with the store to find out what happened plus contact you to put matters right.

seniorcomplaintsteam@richersounds.com

Apologies again,

Tom Griffiths
Head of Customer Experience
Richer Sounds

Betygsatt 5 av 5 stjärnor

A very big thank you to Paul store…

A very big thank you to Paul store manager.We had purchased a TV,some 3months previously.Unfortunately the set seemed to keep having problems.After contacting the store in Hull,who were always so helpful and polite,the set was replaced on New Years Eve.Paul delivered the set himself,and installed it.We feel this goes over and above,normal customer service.We will certainly recommend to others.

31 december 2025
Omdöme utan inbjudan
Logotyp för Richer Sounds - Hull

Svar från Richer Sounds - Hull

Thanks for your great feedback and for supporting local business.

Betygsatt 5 av 5 stjärnor

Very professional and helpful staff

Very professional and helpful staff, didn't have item in stock to take away but had a demo version for me to look at, ordered and delivered next day - Saturday! and last weekend before Christmas. A complete change from the usual electronics stores. Great price and much cheaper than others, plus 6 years guarantee included, so all in all great service.

26 december 2025
Logotyp för Richer Sounds - Hull

Svar från Richer Sounds - Hull

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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