Richer Sounds - Hull Omdömen 

2 180
TrustScore 5 av 5

4,9

88-90 Prospect Street, HU1 3RT Hull, GB


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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

When deciding to upgrade your HiFi, you can read many magazines, but in the end listening to the options is the only way to make the personal choice. To this end, the Richer Sounds team in Hull, under... Se mer

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Betygsatt 5 av 5 stjärnor

I bought my new TV over the phone and was very impressed with the service I received. The advisor Tony was friendly, polite, and extremely helpful throughout the whole process, took the time to answe... Se mer

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Betygsatt 5 av 5 stjärnor

Great experience with Richer sounds Hull (again). Our tv packed in after 12 years that we bought from Richer sounds originally. Needed a new tv and after checking the usual places in store and online... Se mer

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Betygsatt 5 av 5 stjärnor

Visited the store today with a potential issue with my recently purchased Amp. Paul and Joey tested the amp, and helped me trouble shoot the problem. Outstanding service, we’d highly recommend the sto... Se mer

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Företagsinformation

  1. HiFi-butik
  2. Elektronikbutik
  3. TV-butik

Skrivet av företaget

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktuppgifter

  • 88-90 Prospect Street, HU1 3RT, Hull, Storbritannien

  • 0333 900 0059

4,9

Utmärkt

TrustScore 5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(2 180)

23 408 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great service

Went in to buy a sonos beam, they had sold the last one that morning, but got me one sent out from the main warehouse quickly.

28 december 2025
Betygsatt 5 av 5 stjärnor

Always most helpful both technically…

Always most helpful both technically and from the sales side never over powering. Great team hence why I always recommend to family and friends!

7 december 2025
Logotyp för Richer Sounds - Hull

Svar från Richer Sounds - Hull

Thank you for your 5 star review!

Betygsatt 5 av 5 stjärnor

I purchased 2 turntables over the…

I purchased 2 turntables over the Christmas period, 1 for my daughter and one for myself. The staff in the store were extremely helpful and did not pressure me in any way. They were vert knowledgeable about the items that I bought and they gave me a great deal for the turntables. I couldn't be happier with the staff at Richer Sounds and would highly recommend them to anyone.

22 december 2025
Logotyp för Richer Sounds - Hull

Svar från Richer Sounds - Hull

Thanks for your kind review, we look forward to your next visit.

Betygsatt 4 av 5 stjärnor

It would have been 5 stars but just…

It would have been 5 stars but just noticed these are actually cheaper after been advised grab them at the price I paid while i can because they will be going back up to full price but now they are cheaper.

Update - Changes from 2 to 4 - The prices did drop as a reaction to certain retailers it has been confimred out of Richer Sounds staff control and no way of knowing this would happen

19 december 2025
Logotyp för Richer Sounds - Hull

Svar från Richer Sounds - Hull

Thanks for the feedback, having checked the the items you bought I'm somewhat confused to read your comments as the prices of all the components purchased have since risen, following a promotional period expiring. I can see the store also arranged a free premium delivery for you, which usually comes at a charge.

I do appreciate you taking our call however to allow us to clarify for you on the pricing history of the products, which we will always willingly supply any customer, as well as resolve matters. Hopefully prospective customers reading this will consider the 98% of happy customers who review us positively on Trustpilot.

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Betygsatt 5 av 5 stjärnor

Excellent productivity

Excellent productivity. Good price, good value. Chris,your installer knowlegeable , polite and instructive. Have reccomended you all to friends and neighbours , some already your clients as it turns out.

21 december 2025
Logotyp för Richer Sounds - Hull

Svar från Richer Sounds - Hull

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Betygsatt 5 av 5 stjärnor

On 19-12-25 I went to RICHER SOUNDS…

On 19-12-25 I went to RICHER SOUNDS because two banana splits for my speakers broke. The service there was perfect, they helped me immediately and replaced them. Thank you very much. RICHERSOUND, you are professionals and have perfect customer service. Thank you to the staff at HULL, especially LAURENT, he is very kind and has a passion for the work he does. Thank you RICHERSOUND at HULL.

19 december 2025
Logotyp för Richer Sounds - Hull

Svar från Richer Sounds - Hull

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Betygsatt 5 av 5 stjärnor

Excellent service

I was buying a Smart TV for the first time and the man at Richer Sounds answered all my questions patiently and in an easy to understand way. The atmosphere in the shop was relaxed and all the staff were pleasant.
The TV I ordered arrived the next day and I was kept up to date with expected arrival time. TV is great and the price I paid was around the same as similar TVs in other stores. It came with a long guarantee too.
All round excellent experience.

18 december 2025
Logotyp för Richer Sounds - Hull

Svar från Richer Sounds - Hull

Thanks for your 5 star review, we look forward to seeing you again next time

Betygsatt 5 av 5 stjärnor

Excellent advice and comparisons made…

Excellent advice and comparisons made deciding the Technics SL1210gr2 turntable was perfect for m
Set up on Christmas Eve and absolutely loving it

18 december 2025
Logotyp för Richer Sounds - Hull

Svar från Richer Sounds - Hull

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Betygsatt 5 av 5 stjärnor

Friendly

Friendly, good price and quick delivery

17 december 2025
Logotyp för Richer Sounds - Hull

Svar från Richer Sounds - Hull

Thank you for your 5 star review!

Betygsatt 5 av 5 stjärnor

Great service as always

Great service, knowledgeable advice and unbeatable price and warranty. Always purchase from Richer Sounds, and no reason to change. Ordered in the evening and was delivered next morning.

17 december 2025
Logotyp för Richer Sounds - Hull

Svar från Richer Sounds - Hull

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Betygsatt 5 av 5 stjärnor

Great Service Yet Again!

I had already bought at LG OLED G5 TV, having received great service from the Hull store of Richer Sounds - specifically helped by Paul. However, although I wanted the wall-mounted version, I niaively thought there would be a stand with the TV, as well as the wall mounting bracket, as I wanted to initially set up the TV in place of my existing one, on a TV stand. I contacted Paul again, and without any hesitation, he identified the Sanus stand that I needed, gave me a very good deal and arranged for the delivery; all over the phone within minutes. My stand was delivered 48 hours later. Fantastic service yet again, all making my loyalty as a customer of Richer Sounds even stronger. Thank you,

14 december 2025
Logotyp för Richer Sounds - Hull

Svar från Richer Sounds - Hull

Thanks for your feedback, great to read you were happy with our service.

Betygsatt 5 av 5 stjärnor

Great customer service

Excellent customer service. Gift voucher dispatched within 10 minutes of paying for it.

27 november 2025
Logotyp för Richer Sounds - Hull

Svar från Richer Sounds - Hull

Thanks for your kind review, we look forward to your next visit.

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