Richer Sounds - Holborn Omdömen 

1 334
TrustScore 5 av 5

4,9

29 Bloomsbury Way, WC1A 2SL London, GB


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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Steve was (still is) brilliant, from the moment I walked into the store. Great customer service, I told him what I liked, he arranged a demo of the equipment within 30 mins. I ended up purchasing a Ca... Se mer

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Betygsatt 5 av 5 stjärnor

Our assistant was perfect, fading into the background while we listened (in the very comfortable studio) but being immediately and helpfully available when we wanted further advice. We were delighte... Se mer

Betygsatt 5 av 5 stjärnor

I wanted some headphones and was very specific about pricing and requirements. I called the store and was served by Elliot who gave excellent advice and was very patient with me and answered by 100 q... Se mer

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Betygsatt 5 av 5 stjärnor

I need to replace my CD player, I have always used Richer Sounds, so I went to the London Bridge branch. One assistant was speaking to a customer on the telephone which is fine, the other was looking... Se mer

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Företagsinformation

  1. HiFi-butik
  2. Elektronikbutik
  3. TV-butik

Skrivet av företaget

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(1 334)

24 895 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Outstanding service

Outstanding service. I've been followed on the span of a week, during the high peak of Black Friday, with multiple quotes and adjustments. I've been give suggestions and guidance to buy multiple items. I've been given the best offer available with price match and with additional free cable on top. I've also added another item after the first purchase and they managed to include a free next day delivery so I would receive everything the at the same time. I cannot imagine a better service.

26 november 2025
Betygsatt 5 av 5 stjärnor

Friendly, easy and 100% dependable

As always, friendly, easy and 100% dependable service from Richer Sounds Holborn. Always my first port of call for TV and audio equipment – and has been for over 20 years.

20 november 2025
Logotyp för Richer Sounds - Holborn

Svar från Richer Sounds - Holborn

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Betygsatt 5 av 5 stjärnor

Gold Medal Award For Alan And Elliot.

As a Blind Person i Have To Visit The Holborn Store , Order And Pay And Then Ask For Items To be Delivered. This Time Around Alan And Elliot Were On hand To Ensure My Wharfedale 12.3s Were Delivered To My Home By DPD The Next Day, As Always Richer Sounds Provided Their Usual High Level of Service To Me And Further i Must Mention The Excellent DPD Driver Who Also Went The Extra Mile By Placing The Large Boxes in a Safe Place For Me.

24 november 2025
Logotyp för Richer Sounds - Holborn

Svar från Richer Sounds - Holborn

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Betygsatt 5 av 5 stjärnor

Knowledgeable, friendly service

Friendly, efficient and knowledgeable service when buying some speakers for my iMac. I have bought a number of hifi components and associated cables and stands from Richer Sounds in recent years and have always been impressed by the service.

22 november 2025
Logotyp för Richer Sounds - Holborn

Svar från Richer Sounds - Holborn

Thanks for your great feedback and for supporting local business.

Betygsatt 5 av 5 stjärnor

Holborn Branch

Elliot was great. Very happy with the whole experience.

24 november 2025
Logotyp för Richer Sounds - Holborn

Svar från Richer Sounds - Holborn

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Betygsatt 5 av 5 stjärnor

Great

Friendly, knowledgable staff

23 november 2025
Logotyp för Richer Sounds - Holborn

Svar från Richer Sounds - Holborn

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Betygsatt 5 av 5 stjärnor

Excellent service great choice v knowledgeable

I bought a stereo/ amp from Richer Sounds 5 1/2 years ago. It stopped working 2 weeks ago Took it in to Holborn branch. Deputy manager still the same guy as 51/2 years ago, checked it in, efficient friendly said either repair for free (6 YEAR WARRANTY) or free equivalent exchange - repaired perfectly within 10 days. No charge. ALL staff are knowledgeable efficient friendly. Choice of products are high end and competitively priced. AND that 6 year warranty!! Absolutely recommend on every level without question

26 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Love Richer Sounds

Love Richer Sounds! The order process via Holborn Store was personalised, easy and so helpful. The product arrived promptly, no issues and installation perfect. The TV was the best price we could find, with the longest guarentee period out there that was free. And the TV is great. Thank you Richer Sounds!

19 november 2025
Betygsatt 5 av 5 stjärnor

Just bought another item

Just bought another item. Good price, good service

16 november 2025
Logotyp för Richer Sounds - Holborn

Svar från Richer Sounds - Holborn

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Betygsatt 5 av 5 stjärnor

Customer service was very good

Customer service was very good. I was looking for wireless headphones and had a great discussion with the shop manager and I was then given a few items to try out and compare in the listening room. Great service

15 november 2025
Logotyp för Richer Sounds - Holborn

Svar från Richer Sounds - Holborn

Thank you for your 5 star review, it’s lovely to read your comments.

Betygsatt 5 av 5 stjärnor

Full marks for Richer Sounds, Holborn

I have been many times to Richer Sounds, Holborn. All the staff have been friendly, helpful, and knowledgeable, and manager Steve has always taken time to discuss options, and give good advice, and ensured that we have had the best value for money. It is our go-to store for sound, music and TV.

14 november 2025
Logotyp för Richer Sounds - Holborn

Svar från Richer Sounds - Holborn

Thank you for your wonderful feedback

Betygsatt 5 av 5 stjärnor

Friendly staff and knowledgeable…

Friendly staff and knowledgeable despite the store being very busy when I walked in. Tried a few headphones and ordered a pair in my preferred colour. Bought a telly from them a while back, was similarly helpful and friendly.

8 november 2025
Betygsatt 5 av 5 stjärnor

EXCEPTIONAL SERVICE AND VALUE

Rang the Holborn Branch for a possible trade-in on my existing Bluetooth speaker to reduce clutter, upgrading to the Ruark MR1 Mk 3. They offered quite a generous deal, so I visited them the next day.

Whilst the Holborn shop is very small and busy, with a queue forming at opening time, I was served promptly by a very friendly and cheerful shop assistant. He tested my device, which must be in perfect working order and then honoured the trade-in value. No fuss or bother and stress free.

I opted for free delivery, but the package arrived much earlier than expected; the very next morning. The product was in its factory sealed box, brand new and of exceptional quality. It works very well with my desktop PC and Blu-ray player. I have placed the Ruark speakers on my 40 year old metal speaker stands, left over from my old hi-fi and they are very impressive. The Ruark MR1 Mk 3 rewards its users with a very open, detailed and immersive sound stage.

Such quality of customer service and trade-in offers to buy top quality goods are increasingly rare. I would definitely buy from this Branch of Richer Sounds again.

11 november 2025
Omdöme utan inbjudan
Logotyp för Richer Sounds - Holborn

Svar från Richer Sounds - Holborn

Thanks for your kind review, we look forward to your next visit.

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