Richer Sounds - Holborn Omdömen 

1 321
TrustScore 5 av 5

4,9

29 Bloomsbury Way, WC1A 2SL London, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I need to replace my CD player, I have always used Richer Sounds, so I went to the London Bridge branch. One assistant was speaking to a customer on the telephone which is fine, the other was looking... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I have been a RS customer for many years. The customer service (in fact, the overall service) is simply brilliant. Your team are knowledgeable, courteous, and a pleasure to deal with. Whenever I have... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I needed an inexpensive DVD player as I had offered to loan some DVDs to my grandson's school. The films were early silent movies that are not available on streaming sites. Richer Sounds Holborn h... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Great service, advice, and a good deal of patients from Steve at the Holborn store. My order was placed very late in the day and still a next day delivery was promised and met. Steve reassured me... Se mer

Företaget har svarat


Företagsinformation

  1. HiFi-butik
  2. Elektronikbutik
  3. TV-butik

Skrivet av företaget

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(1 321)

23 773 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

Great experience

The staff is really great and it is evident they know their stuff. I despise telephone sales but I was relieved when they sent a link to make the purchase.

1 juli 2026
Betygsatt 5 av 5 stjärnor

Outstanding Service and Exceptional Dedication had an excellent experience with the…

I had an excellent experience with the service provided by Richer Sounds. The staff and management team were outstanding — their dedication, professionalism, and commitment to customer satisfaction are second to none. They went above and beyond to ensure everything was handled smoothly, and their friendly, knowledgeable approach made the whole experience a pleasure. Highly recommended!

1 juli 2026
Logotyp för Richer Sounds - Holborn

Svar från Richer Sounds - Holborn

Thanks for your great feedback and for supporting local business.

Betygsatt 5 av 5 stjärnor

Helpful service

Helpful service, good price match. Delivery as promised.

26 juni 2026
Logotyp för Richer Sounds - Holborn

Svar från Richer Sounds - Holborn

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Betygsatt 4 av 5 stjärnor

Almost there this time...

It would have been five stars but the £10 off VIP Club introductory offer didn't work online and I had to call telesales. The person I spoke to was very efficient and polite.

22 juni 2026
Logotyp för Richer Sounds - Holborn

Svar från Richer Sounds - Holborn

Thank you for taking the time to leave us the overall positive feedback, we're glad the issue was resolved so swiftly and will of course investigate the code problem you had with our developers.

The Customer Experience team

Betygsatt 5 av 5 stjärnor

Still a Great Service!

I have been a RS customer for many years. The customer service (in fact, the overall service) is simply brilliant. Your team are knowledgeable, courteous, and a pleasure to deal with. Whenever I have had questions or have needed to amend my order, everything is always sorted out without any delay or fuss. Thank you!

20 juni 2026
Logotyp för Richer Sounds - Holborn

Svar från Richer Sounds - Holborn

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Betygsatt 5 av 5 stjärnor

I need to replace my CD player

I need to replace my CD player, I have always used Richer Sounds, so I went to the London Bridge branch. One assistant was speaking to a customer on the telephone which is fine, the other was looking at his phone. After a while I left with the assistant still looking at his phone. I went to the Holborn Branch and OH what a difference. Immediate welcome and they were finding me a new CD player straight away, brilliant service.

20 juni 2026
Logotyp för Richer Sounds - Holborn

Svar från Richer Sounds - Holborn

Thank you for your 5 star review, it’s lovely to read your comments.

Betygsatt 5 av 5 stjärnor

Top store and top customer support!!!

Top store and top customer support!!!
Whenever you are interested to get a good deal and a brilliant service, just call and ask for Elliott or Steve 🌟 🌟 🌟

19 juni 2026
Logotyp för Richer Sounds - Holborn

Svar från Richer Sounds - Holborn

Thank you for your 5 star review, it’s lovely to read your comments.

Betygsatt 5 av 5 stjärnor

Great Sale price and great customer service.

I needed an inexpensive DVD player as I had offered to loan some DVDs to my grandson's school. The films were early silent movies that are not available on streaming sites. Richer Sounds Holborn had a DVD player on sale. I telephoned the branch to get information on the player and the accessories that came in the box. Having decided that the player would be perfect for occasional use in Media Studies I was keen to make my purchase. The Holborn staff were happy to set the player aside and I was able to pick it up later the same day.
The school was delighted as now they can show students films that never make it to the streaming platforms because they are simply too niche to find a large audience.
It turns out we grandparents have become a resource for old films and a DVD player still has a use in the online age.

13 februari 2026
Logotyp för Richer Sounds - Holborn

Svar från Richer Sounds - Holborn

Thanks for your kind review, we look forward to your next visit.

Betygsatt 4 av 5 stjärnor

Your staff member was approachable

Your staff member was approachable, helpful and reassuring.

11 juni 2026
Logotyp för Richer Sounds - Holborn

Svar från Richer Sounds - Holborn

Thanks for taking the time to leave your review. We're really pleased the team made you feel comfortable and well supported throughout and would love to make your next experience a five-star one.

The Richer Sounds team

Betygsatt 5 av 5 stjärnor

Taga Harmony spec check

I rang to talk about a Taga Harmony unit. I spoke, I believe, Elliot. Had a good chat as to would it suit my needs, and product availability. ordered over phone, delivered to store on time. Very happy with service, very happy with product.

12 juni 2026
Logotyp för Richer Sounds - Holborn

Svar från Richer Sounds - Holborn

Thanks for your kind review, we look forward to your next visit.

Betygsatt 5 av 5 stjärnor

I called the Holborn store to get some…

I called the Holborn store to get some advice about some headphones I was thinking about buying and got some great advice. I also joined the VIP club so got a great deal on the ones I went for. Very happy punter.

5 juni 2026
Logotyp för Richer Sounds - Holborn

Svar från Richer Sounds - Holborn

Thanks for your feedback, great to read you were happy with our service.

Betygsatt 5 av 5 stjärnor

Great customer service and excellent discount!

Great customer service and excellent support from the store manager. I was also offered a very competitive discount, which none of the nearby Richer Sounds stores in my area were able to match. I will definitely return to the Holborn store in the future and would highly recommend it to others.

22 maj 2026
Logotyp för Richer Sounds - Holborn

Svar från Richer Sounds - Holborn

Thank you for your 5 star review!

Betygsatt 5 av 5 stjärnor

If you need a new TV or Hifi Equipment go to Richer Sounds

If you need a new TV or Hifi Equipment, having experienced quality staff that know their stuff is the place to go! Richer Sounds are passionate about what they sell and can advise on what's best for you. Highly recommended.

26 maj 2026
Logotyp för Richer Sounds - Holborn

Svar från Richer Sounds - Holborn

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Betygsatt 5 av 5 stjärnor

Recommended

Great service, very knowledgeable staff.

22 maj 2026
Logotyp för Richer Sounds - Holborn

Svar från Richer Sounds - Holborn

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Betygsatt 5 av 5 stjärnor

Great service, great prices, excellent customer service.

Great service, advice, and a good deal of patients from Steve at the Holborn store.
My order was placed very late in the day and still a next day delivery was promised and met.
Steve reassured me about the compatability between my existing speakers and a new amplifier.
Great prices, expert advise and excellent customer service. What's not to like?
Many thanks for your kindness.

4 juni 2026
Logotyp för Richer Sounds - Holborn

Svar från Richer Sounds - Holborn

Thanks for your great feedback and for supporting local business.

Betygsatt 5 av 5 stjärnor

Great staff

I always go to Richer sounds, I’ve been going there for years . They are very professional . And honest, they gave me the right advice about . The hifi system . And my Speakers always friendly and generous with their suggestions and advice , Steve the store manager , is a legend. Can’t do enough for his customers . Thank the team

5 juni 2026
Logotyp för Richer Sounds - Holborn

Svar från Richer Sounds - Holborn

Thank you for your 5 star review, it’s lovely to read your comments.

Betygsatt 5 av 5 stjärnor

excellent service as usual

excellent service as usual, that’s why I keep coming back time and time again.

31 maj 2026
Logotyp för Richer Sounds - Holborn

Svar från Richer Sounds - Holborn

Thanks for your great feedback and for supporting local business.

Betygsatt 5 av 5 stjärnor

Very good shop with lots of outstanding…

Very good shop with lots of outstanding products. The staff were more than helpful I the Holborn branch. I just bought a pair of ear pods but I am extremely satisfied with the value for money I experienced from the buy

19 maj 2026
Logotyp för Richer Sounds - Holborn

Svar från Richer Sounds - Holborn

Thank you for your wonderful feedback

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer