So was looking to upgrade my usher s520 to ae1s 40th anniversary And Pete at Exeter was brilliant, always answered my emails great advice great price and the option to return for full refund... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Exeter branch was incredibly helpful when I asked about an "open box" deal on a relatively high value item. They checked with the branches that had some, sent me photograph to see quality, then organi... Se mer
Företaget har svarat
Always great service from the guys at Richer Sounds. Visited the Exeter branch to trial a pair of Senheiser headphones. Wasn't allowed at a electrical store nearer to me but the guys at Richer Sounds... Se mer
Företaget har svarat
Delighted with the product and Richer Sounds - used click and collect for my son's record player. The process was seamless and really lovely customer service from the shop in Exeter.
Företaget har svarat
Företagsinformation
Skrivet av företaget
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktuppgifter
89-91 Sidwell Street, EX4 6PH, Exeter, Storbritannien
- 0333 900 0061
4,9
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very helpful in advising us on our new…
Very helpful in advising us on our new tv purchase. I’m very particular and ask a lot of questions, nothing was too much trouble, Steve especially. Won’t go anywhere else for audio and visual.
1 april 2026
Svar från Richer Sounds - Exeter
Thank you for your 5 star review, it’s lovely to read your comments.
Good experience
Look after your staff in Exeter they are very helpful and knowledgeable about the products. We had a very good experience coming to Richer Sounds. We were recommended to you and will not hesitate in recommending you to others. Very happy customer
26 mars 2026
Svar från Richer Sounds - Exeter
Thank you for your wonderful feedback
Great service again from Mark at Richer…
Great service again from Mark at Richer Sounds Exeter.Great 24 inch T V a wall mount.
Good delivery from DPD.
Thanks again Barry Wellington Somerset
3 april 2026
Svar från Richer Sounds - Exeter
Thanks for your feedback, great to read you were happy with our service.
Excellent service with great advice on…
Excellent service with great advice on the TVs
Good explanation on the QLED tv.
Nick was helpful with good knowledge on the subject.
3 april 2026
Svar från Richer Sounds - Exeter
Thank you for your wonderful feedback
Fantastic Service
After 20 years service my Cambridge Audio amp and CD player (also bought from Richer Sounds) finally failed and was swiftly replaced. The store in Exeter was more than helpful answering emails promptly and reserving my equipment choice for later collection that day. Very happy customer.
3 april 2026
Svar från Richer Sounds - Exeter
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Very very helpful staff.
2 april 2026
Svar från Richer Sounds - Exeter
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great service in the shop and great…
Great service in the shop and great free delivery and a reliable delivery company who delivered on time and very helpful
28 mars 2026
Svar från Richer Sounds - Exeter
Thanks for your great feedback and for supporting local business.
great service
good service with online shop to include shop pick up for extra help if needed before using .
27 mars 2026
Svar från Richer Sounds - Exeter
Thank you for your wonderful feedback
Communication!
When I called to ask about availability of two items, it wasn’t made entirely clear when I could pick them up, so I made an unnecessary journey. However, the shop arranged for delivery in a couple of days. Also, when I enquired about a free Chord cable with the Roksan Caspian amp that was advertised I was told that wasn’t so - when I checked after getting home, it was still advertised on the website. Having said that, I was given a free optical cable because of my trouble, as well as honouring an in store price for the Attessa CD transport which was less than the advertised price, so all in all I was happy!
28 mars 2026
Decent staff 👌 Knew what I wanted and…
Decent staff 👌 Knew what I wanted and had it in store.
28 mars 2026
Svar från Richer Sounds - Exeter
Thanks for your great feedback and for supporting local business.
Really impressed with the team at…
Really impressed with the team at Richer sounds, very knowledgeable and extremely helpful. Would definitely purchase from Richer Sounds again.
7 mars 2026
Svar från Richer Sounds - Exeter
Thank you for your wonderful feedback
Knowledge
I always find the knowledge and helpfulness at Richer Sounds to be second to none.
26 mars 2026
Svar från Richer Sounds - Exeter
Thanks for your great feedback and for supporting local business.
Brilliant advice and customer service…
Brilliant advice and customer service from Pete in Exeter. Great deal on a superb TV, delivered within 24 hours!
24 mars 2026
Svar från Richer Sounds - Exeter
Thanks for your great feedback and for supporting local business.
An excellent retail experience
Prompt attention with focused answers which saves time and effort.
Selected appropriate equipment near to my price guide.
Spent time on how to set up my purchase which i subsequently found useful.
Overall a very good experience.
24 mars 2026
Svar från Richer Sounds - Exeter
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Very helpful and informative
23 mars 2026
Svar från Richer Sounds - Exeter
Thank you for your wonderful feedback
First time for years at richer…
First time for years at richer sounds,what a great experience, brought my first bit of hifi in 40 years,didn't realise you had free parking,joined vip club,will be back soon.
21 mars 2026
Svar från Richer Sounds - Exeter
Thanks for your kind review, we look forward to your next visit.
Always excellent service
10 december 2025
Svar från Richer Sounds - Exeter
Thanks for your great feedback and for supporting local business.
Perfect!
First of all, my new TV is awesome. Service from the team at the Exeter branch was second to none, I was kept informed from the moment I ordered online to when I collected from the store, the guys even carried the TV out to my van for me. Cannot fault at all!
20 mars 2026
Svar från Richer Sounds - Exeter
Thanks for your kind review, we look forward to your next visit.
Good shop
We arrived before opening time and he ( I’ve forgotten his name ) opened the shop . Was very helpful and knowledgeable. My son bought an amplifier that was just what I wanted for my old hifi system . Would certainly recommend this shop .
18 mars 2026
Svar från Richer Sounds - Exeter
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Lovely TV
Easy to order and did a price match with no issues. Order delivered sooner that estimated, lovely TV no issues
31 oktober 2025
Svar från Richer Sounds - Exeter
Thanks for your 5 star review, we look forward to seeing you again next time
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.