Superb! Fast delivery (despite courier), and excellent knowledgeable REAL person answering the phone calls! This is obviously a company that cares about their products; cares about their custom... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered a tackle bag but needed it delivered on a specific day due to work commitments. Customer service were really helpful and arranged to dispatch so that it would arrive on the correct day. Then... Se mer
Great interaction with the team at Rhino - especially Taylor. Quality of product - this time recycled match balls was excellent. Players love the grip and feel of the balls, and good to be doing our b... Se mer
Företaget har svarat
The goods were fine & delivered promptly but I was annoyed the Rhino water bottle that was promoted as part of any order over £100 if ordered by Tuesday 25th did not come. I’m told there was a box to... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Since 1980, Rhino has gone from the pioneering manufacturer of scrummaging machines, into one of the world’s leading rugby and team sport brands, used and trusted by elite athletes and teams worldwide. Alongside our world leading scrum machines, contact and breakdown equipment, we offer training and match balls, protection gear and team kit, as well as performance focused sportswear and leisurewear.
Kontaktuppgifter
13 Ipswich Rd, CF23 9AQ, Cardiff, Storbritannien
- help@rhino.direct
- www.rhino.direct
4,5
Utmärkt
270 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fast delivery A1 product just excellent…
Fast delivery A1 product just excellent service
24 juni 2026
When I got the rugby ball the person…
When I got the rugby ball the person who delivered it had just chucked it down the side of the bins bit the grips on the ball was very good
23 februari 2026
Svar från Rhino
Thanks for the great feedback, we’re really pleased to hear you’re happy with the grip on the ball.
Sorry to hear the delivery wasn’t handled with the same care. We’ll pass this feedback on to the courier.
Enjoy the ball!
Team Rhino
Svar från Rhino
Hi Peter,
It appears the parcel was lost within the Royal Mail network, so we’ve arranged a replacement and sent a new one out to you.
If there’s anything further you need, please let us know.
Team Rhino
bough a few items from Rhino- good…
bough a few items from Rhino- good quality and happy with the price
23 februari 2026
Svar från Rhino
Thanks Bruce, glad you’re happy with the quality and price.
Team Rhino
Rhino is fine but the shipping with…
Rhino is fine but the shipping with fedex to Europe sucks I’m still in a discussion because I already payed 60 euros extra for my product
26 januari 2026
Svar från Rhino
Hi Allard,
Thank you for your review and we’re glad you’re happy with the Rhino product.
The €60 is not a shipping fee from us. For deliveries into Europe, local VAT and import duties are applied by customs and collected by the courier (FedEx). These are government charges and not fees set by Rhino.
If you need any documents from us to help resolve this with FedEx, please contact us and we’ll happily assist.
Kind regards,
Team Rhino
A truly fantastic experience
A truly fantastic experience; I couldn't have hoped for anything better.
31 december 2025
Omdöme utan inbjudan
My go to for rugby training and…
My go to for rugby training and matchday balls - great grip and stay inflated for longer
10 oktober 2025
I absolutely adore this bag
I absolutely adore this bag! It's amazing because it includes a dedicated section for boots, keeping all your other items clean and dry.
23 december 2025
Omdöme utan inbjudan
Value for money and good quality
24 november 2025
Fantastic bag
Fantastic bag, I love how it has a separate boot compartment, so you don’t get every thing dirty and wet
24 november 2025
Superb
Superb! Fast delivery (despite courier), and excellent knowledgeable REAL person answering the phone calls!
This is obviously a company that cares about their products; cares about their customers; cares about their sport and fundamentally cared about the growth and accessibility of the sport. It was a real pleasure to see my two young boys so happy with their rugby training tackle bag.
As simple as the item is, the success is that there is fulfilment in seeing two happy young rugby players being able to engage even more with the sport they love. Thank you Rhino :)
Hal Drysdale
11 november 2025
Omdöme utan inbjudan
Clothes were dirty when arrived and…
Clothes were dirty when arrived and return policy is a pain as you have to submit a form and wait for a reponse.
27 oktober 2025
Svar från Rhino
Hi Siobhan,
We’re sorry your item slipped through our quality checks on this occasion. Our team got in touch straight away, apologised, and sent you a free returns link so it could be resolved quickly. We’re glad it’s been sorted, though naturally disappointed you still felt unhappy with your experience - we always aim to put things right when something falls short.
Team Rhino
Excellent fast service
Excellent fast service! Great product and now looking forward to the wind and rain so i can make the most of it!
23 oktober 2025
Svar från Rhino
Appreciate the great feedback, Sena. Glad you’re all set for the wind and rain - that’s when Rhino kit really proves itself!
Team Rhino
Great all round
Easy ordering (notification when stock was available). Great fast delivery and great product.
23 oktober 2025
Svar från Rhino
Thanks, Mr John! Glad the stock alert helped and that delivery was quick - great to hear you’re happy with the product.
Team Rhino
Absolutely brilliant,couldnt have asked…
Absolutely brilliant,couldnt have asked for more
16 oktober 2025
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.