Thank you for doing up our team logo, looks Great. Quick turnaround from order to processing and delivery. Thanks
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We absolutely loved the personalized jerseys we got for our Aussiedoodles! They looked so adorable sporting their very own team gear, complete with their names on the back. It was the perfect outfit... Se mer
Företaget har svarat
I ordered a plain (blank) jersey on March 23 I was told it would take 5 to 9 days to make which I don’t understand why if it’s blank. It is now April 6th and I still haven’t gotten any shipping inform... Se mer
Företaget har svarat
I ordered some baseball shirts and basketball shirt and short sets in two separate orders almost 3 week ago as Easter presents for my grandsons. Neither order has arrived and Easter is fast approachin... Se mer
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Företagsinformation
Skrivet av företaget
KXK Custom Sportswear: Explore KXKSHOP for a wide range of custom sportswear options. From baseball jerseys⚾️ and basketball jerseys🏀 to American football jerseys🏈 and more, we're here to meet your sportswear needs.
Flexible Shipping Options with Tracking
Choose standard, fast, or rush shipping. Receive tracking & estimated delivery dates.
At KXKshop, your custom order is carefully produced and shipped with your timeline in mind.
Ship via UPS, USPS or DHL.
You’ll receive a shipping confirmation email with tracking info once your order ships.
We prioritize quality — only items passing inspection are shipped.
For urgent orders or questions, contact our friendly customer support anytime at support@kxkshop.com.
Kontaktuppgifter
UNIT 917B, 9/F., TOWER A, NEW MANDARIN PLAZA,NO.14 SCIENCE MUSEUM ROAD, KowLoon, Storbritannien
- +1 785-218-7244
- support@kxkshop.com
- kxkshop.com
Thank you for doing up our team logo
Thank you for doing up our team logo, looks Great.
Quick turnaround from order to processing and delivery.
Thanks
24 april 2026
Paid rush delivery only to be disappointed
Rush delivery is just a way to make this company extra revenue. There is nothing rushed about them and their delivery, no communication that paid for rush order would not be rushed! Email support and get nothing back. This being the only avenue for customers to outreach it needs to be same day responses! The lack of communication is the most frustrating!
kxkshop#86008
8 april 2026
Omdöme utan inbjudan
I ordered a couple items and designed…
I ordered a couple items and designed them the way I desired them to look. KXKSHOP did the embroidery/stitching exactly the way I requested. I appreciated their professionalism and superb customizing skills. Also my merchandise was in my possession on the printed scheduled delivery date.
25 mars 2026
Svar från kxkshop
Thank you for your great feedback! We’re glad your designs were brought to life exactly as requested and that everything arrived on time. We truly appreciate your support!
I ordered a plain (blank) jersey on…
I ordered a plain (blank) jersey on March 23 I was told it would take 5 to 9 days to make which I don’t understand why if it’s blank. It is now April 6th and I still haven’t gotten any shipping information. I want to use this company for a much bigger order but if it takes this long for 1 jersey I’m sure it’s going to take months for a much larger order. If your looking to shop somewhere that holds to their own shipping standards DO NOT USE KXK!!!!
23 mars 2026
Omdöme utan inbjudan
Svar från kxkshop
We’re sorry to hear about the delay and understand your concerns, especially as you’re considering placing a larger order. This is not the experience we want you to have.
ven for blank items, production and processing may take some time, but we agree that you should have received clearer updates.
Please send us your order number at support@kxkshop.com
, and we will personally follow up on your order, check the status, and assist you right away. We’ll do our best to resolve this quickly and restore your confidence in us.
Still waiting for orders
I ordered some baseball shirts and basketball shirt and short sets in two separate orders almost 3 week ago as Easter presents for my grandsons. Neither order has arrived and Easter is fast approaching! This is way too long, especially when I simply requested the basic products with no special lettering or numbering.
25 mars 2026
Svar från kxkshop
We’re truly sorry to hear that your orders have not arrived yet, especially with Easter approaching and these being gifts for your grandsons. We completely understand how disappointing and frustrating this must be.
Even for standard products, delays can occasionally occur during production or shipping, but this is certainly not the experience we want for you.
Please contact us at support@kxkshop.com
with your order details so we can urgently check the status of both shipments and provide a solution for you as quickly as possible.
Thank you for your patience — we will do our best to make this right.
Svar från kxkshop
Thank you for your feedback. We're glad to hear that you consistently enjoy the great quality of our jerseys! We truly appreciate your continued support and look forward to serving you again.
Svar från kxkshop
Thank you so much for your feedback! We’re thrilled to hear that you’re happy with the amazing quality of the work. We truly appreciate your support and look forward to serving you again!
Baseball Jerseys for my dog.
Both Jerseys I ordered fitted my boy perfectly. Now my dog and I are ready for baseball season. Strong material, beautifully designed. I highly recommend this company. Package arrived before the date promised.
28 februari 2026
Svar från kxkshop
Thank you so much for your amazing feedback! We’re thrilled to hear that both jerseys fit perfectly and that you and your dog are ready for baseball season—that’s awesome! We’re glad you’re happy with the strong material and beautiful design, and it’s great to know your order arrived ahead of schedule. Your recommendation truly means a lot to us, and we look forward to serving you again!
Legit Company
Legit Company! Great stitching! order arrived within reasonable time considering it was coming from China. I would consider ordering in the future without a doubt!.
2 mars 2026
Svar från kxkshop
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re happy with the stitching and that your order arrived within a reasonable time. Your support means a lot to us, and we truly appreciate your trust in our company. We look forward to creating more amazing pieces for you in the future!
Item was not at described and took over…
Item was not at described and took over a month to receive. The baseball pants were supposed to be grey with a Kelly green stripe. The stripe was forest green. Ordered on 2/10/26, received 3/11/26. Most of the season is over.
28 februari 2026
Svar från kxkshop
We’re truly sorry to hear about your experience, and we sincerely apologize that the item you received did not match the description and that the delivery time was longer than expected.
We completely understand how frustrating it must have been to receive the baseball pants after such a long wait, especially when the stripe color was different from what was expected. This is certainly not the experience we want for our customers, particularly when the item was needed for the season.
Your feedback has been shared with our product and quality control teams so we can carefully review the color accuracy and product details to prevent similar issues in the future.
Please reach out to us at support@kxkshop.com
so we can assist you directly and work on a solution for you. We truly appreciate your feedback and the opportunity to make this right.
No delivery, no update
It has been 5 weeks since I ordered my hockey jerseys and I have not received them. I was told after asking, that they were stuck in customs. At the time of order I was given an estimate of 3 weeks for delivery. I was never told that there was a delay. I had to ask and then was never given an update until I asked again and again. The first problem is these came from China and nowhere on the site does it indicate where the products are coming from. If I had known this, I never would have ordered them. The second problem is I indicated I needed the jerseys for a tournament and it did no good if I didn't get them in time. They said there was nothing they could do and that they were sorry. I asked for a refund and have received nothing. It's tournament time and no jerseys. I will never use this company again. Poor delivery, poor correspondence and I paid for something I did not receive.
12 mars 2026
Omdöme utan inbjudan
Svar från kxkshop
We’re truly sorry to hear about your experience, and we sincerely apologize for the frustration and inconvenience this situation has caused.
We completely understand how disappointing it must have been not to receive your hockey jerseys in time for your tournament, especially after you were initially given an estimated delivery timeframe. We also regret that our communication did not meet your expectations and that you had to repeatedly reach out for updates. This is certainly not the experience we want our customers to have.
Occasionally, international shipments can be delayed due to customs inspections that are unfortunately beyond our direct control. However, we fully understand that clearer updates and better communication should have been provided throughout the process. Your feedback has been shared with our logistics and customer support teams so we can improve how we handle shipping updates and customer communication in situations like this.
We would truly like the opportunity to review your order and assist you with a proper solution. Please contact us at support@kxkshop.com
with your order details so we can look into this immediately and help resolve the issue for you.
We genuinely appreciate your feedback and hope to have the chance to make this right.
super duper small hat
I ordered a hat and it's very very very very very small. Too small even for a child to wear.
2 mars 2026
Svar från kxkshop
We’re truly sorry to hear about your experience, and we sincerely apologize that the hat you received was much smaller than expected.
We completely understand how frustrating and disappointing this must have been, especially if the item does not fit even a child. This is certainly not the standard we aim to deliver to our customers. Your feedback has been shared with our product and quality control teams so we can review the sizing and product details to prevent similar issues in the future.
Please reach out to us at support@kxkshop.com
so we can assist you directly and work on a solution for you. We truly appreciate your feedback and the opportunity to make this right.
Great quality and designs
Great quality and designs. Came out even better than we expected!
2 mars 2026
Svar från kxkshop
Thank you so much for your wonderful feedback! We’re thrilled to hear that you loved the quality and designs, and that everything turned out even better than expected. That’s exactly what we strive for! We truly appreciate your support and look forward to working with you again in the future.
Abundance of choices
Abundance of choices. Ease of customizing. Ease of uploading files. Great, timely feed back. Quality materials and production. Reasonable production/shipping time.
2 mars 2026
Svar från kxkshop
Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed the wide range of choices and found the customization and file upload process easy to use. It’s also great to know that our communication, materials, and production met your expectations. We truly appreciate your support and look forward to creating more custom products for you in the future!
Order shipment took a very long time…
Order shipment took a very long time with this order. This will be a consideration on whether or not to place our next team order.
2 mars 2026
Svar från kxkshop
Thank you for your feedback — we truly appreciate you sharing your experience. We’re very sorry to hear that the shipping time for this order was longer than expected. We completely understand how important timely delivery is, especially for team orders. Your feedback is very valuable to us, and we will continue working to improve our processing and shipping times. We sincerely hope to have the opportunity to serve your team again in the future.
Two times you've sewn my flag upside…
Two times you've sewn my country's flag upside down. This is totally disrespectful. I understand that our countries are adversaries, but to disrespect my country twice is unacceptable.
27 februari 2026
Svar från kxkshop
Thank you for bringing this to our attention, and we sincerely apologize for this mistake. We completely understand why this would be upsetting.
Please be assured that there was absolutely no intention to show any disrespect to your country. This was an unfortunate production error on our side, and we truly regret that it happened — especially more than once.
Could you please send us a clear photo of the jersey showing the flag placement? Once we review it, we will immediately work with you to find the best solution and make this right.
We value all of our customers and respect every country and team we work with. Thank you for giving us the opportunity to correct this issue, and we look forward to resolving it for you as quickly as possible.
Svar från kxkshop
Thank you for your feedback. We’re very sorry to hear that the shipping felt slow and that the delivery experience did not meet your expectations.
Once an order is completed, we always arrange production and shipment as quickly as possible, and we also provide tracking updates so customers can follow the delivery progress. However, international shipping times can sometimes vary depending on logistics and local delivery conditions.
Your feedback is very important to us, and we will continue working to improve both our processing and shipping times. We truly appreciate your patience and hope to provide you with a better experience on your next order.
Excellent work
28 februari 2026
Svar från kxkshop
Thank you so much for your feedback! We’re thrilled to hear that you’re happy with the work. Your support means a lot to us, and we look forward to creating more great pieces for you again soon!
Great products good price
The product is always great, its just the shipping time that is could use improvement but that is beyond KXK control.
28 februari 2026
Svar från kxkshop
Thank you so much for your feedback and continued support! We’re thrilled to hear that you’re always happy with the product quality. We truly appreciate your understanding regarding the shipping time, and we’re always working with our partners to improve the overall experience whenever possible. Your support means a lot to us, and we look forward to creating more great pieces for you again soon!
Never delivered
12 januari 2026
Svar från kxkshop
We’re very sorry to hear that you haven’t received your order. This is certainly not the experience we want for our customers, and we understand how frustrating this situation can be.
Please contact us at support@kxkshop.com
with your order number so our team can investigate the shipment immediately and assist you with a resolution. We appreciate your patience and the opportunity to make this right.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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