Rettie & Co. Omdömen 

Having rented with Rettie for almost 12 months we have had extremely impressive and personable service from Jessica. She responds promptly and efficiently to any requests or queries about the property.

I had a fantastic experience with Rettie from start to finish. Our portfolio manager, Fraser, was professional, friendly, and always quick to respond whenever I had questions during my tenancy. Any maintenance issues were handled efficiently, and communication was clear throughout. I would highly recommend Rettie to anyone looking to rent, reliable, supportive, and genuinely great to deal with. Thank you for making my tenancy such a positive experience!

We’ve rented a property through Rettie for the past two years, and the portfolio management team has consistently been responsive and supportive whenever appliances or other items needed repairing or replacing!

Have just let our property in Edinburgh for the first time.
We visited Edinburgh over Christmas and New Year and our assigned letting agent Kornelia, despite being on vacation, met us to explain what we needed to be aware of, and how the process would play out.

We have found Kornelia to be helpful in assiting us navigating the letting process and responsive to our request(s). We appreciate her straightforward, no-nonsense approach.

Retties have helped us with several rentals of residential properties in Edinburgh over recent years and we have found them to be very professional. Iwona Wolinska in particular is very responsive and helpful in every way. We would highly recommend their rental department.

Have the delightful experience of work with and being supported by Stephanie Harkness and Pipa, who have gone above and beyond in supporting me in my tenancy. I can honestly say that the attention to detail and collaboration sets the bar from a client experiences.

Superb professional service, don’t understand why people give one star??
Fast friendly service.

I had a tremendous experience with Rettie's Morningside, Edinburgh. Laura and James were outstanding selling our flat quickly and professionally. Their presentation of the property was outstanding.

After being a perfect tenant for three and a half years I got sent a 54 page document about “ faults “ on leaving our tenancy , things like a mark in the carpet where the bed was etc , I cleaned the house within an inch of my life but they went round it with a ruler and took photos, I had several slight marks and an excessive amount taken from my deposit to cover silly little finger prints. I had also cleaned the close within an inch of its life as Rettie ignored all emails regarding people dumping rubbish , I left the flat and the close in a better state than I found it , this is what puts people off renting ! Please choose another agent as they do not deal with issues correctly and choosing to ignore emails for months.

Playing the same trick to put "Pet Considered" to distinguish clients, but no property is really accepted Pet.

We’ve been looking for a home for a while and Rettie has been by far the most unpleasant, worst agency to deal with as buyers. We’re now avoiding any houses/flats by rettie, we’d rather take longer finding a place than deal with them.

Sarah Tanner, Laura Mathieson, James Ward and the team from Rettie Edinburgh South, provided us with exceptional service during the sale of our previous property and purchase of our new property with excellent communication, competence and professionalism throughout the whole process which made us feel at ease and in secure hands.
Many thanks for making our dream true!

Iwona has been our manager for many years now and has done a fantastic job for us. We know our property is in good hands and well taken care of.

We rented through Rettie with Jessica as our contact and have had fantastic service from her - very professional - always prompt responses and help. We really couldn't fault anything and thoroughly recommend Roz, Jessica, and everybody we have dealt with at Rettie.

We were double-crossed on a potential property purchase in Berwick-upon-Tweed. We put in an almost full-price offer on an expensive (for Berwick) house, and were told that the vendors were inclined to accept our offer. Just a few days before we were set to agree on terms, we were informed that another potential buyer had cropped up and that the vendors felt obliged to show them the house. We were surprised, but asked if we could make a counter offer if these new potential buyers ended up making an offer. We were assured that we could. All of a sudden, we were told that the new buyers had made an offer that had already been accepted and that the vendors would not, after all, entertain a counter offer from us. Either the listing agent was incompetent and badly informed, or the fix was in and the agent and vendors had already decided to sell the property to the other buyers. I would never recommend that anyone I know do business with Rettie, and obviously I never will do business with them again.

My property manager, Iwona, has been so helpful and friendly. Always offering great advice and sympathetic with problems that arise

I won’t be using this company to sell my property. When I asked for a home report on a house I was looking at, I received a long-winded questionnaire that I had to complete, and I finally gave up. I want to use a company that will encourage interest from customers not put them off at the first hurdle.

My property sale was in the capable hands of Gavin Smith and Maz Purdie at the Wemyss Place, Edinburgh office. Their team got me through the process minimizing any stress which the seller can be faced with. I thank them for their professionalism and exceptional effort.

In general , Rettie &co offers a reliable service for tenants. Used to make a complaint due to significant delay of major repairs and maintenance, but now everything goes smoothly after we have a new account manager (J.S).

We found Rettie West End to be exceptional when selling in the West End. The whole team are extremely knowledgable of the area and the market so are able to give realistic and accurate advice which really helped guide us through a difficult move.
Richard first came to our flat for a valuation. He was friendly, enthusiastic and spot on with his estimates.
Thomas carried out our many viewings and was articulate, patient and accommodating.
Caroline is warm and positive and went above and beyond throughout the entire process, helping to motivate us through our move. Caroline genuinely cares about her clients and is passionate about what she does. Her clear communication and proactive, dynamic approach managed to take some of the stress out of one of the most stressful situations of moving!
The team can drive your sale to a competitive closing date and have your move progressing within the week. We highly recommend Rettie West End! Thank you!