As with many other reviewers, they took my money, didn't deliver, and ignored emails. Thankfully purchased on credit card so chargeback is in progress. Wish I'd read the reviews first.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I’d ignore a most bad reviews on Trustpilot. I know the wronged shout loudest only too well! I’ve personally bought numerous things, Jumpers, St Etienne tops etc, always arrived on time and good quali... Se mer
Unfortunately, we didn't read reviews before purchasing. We ordered a poster in good faith and received a delivery notice a week later, only to never receive the product. I have emailed multiple times... Se mer
Received the wrong item and despite immediate responses on the day from. Matt which made me feel much better, a complete radio silence followed. Sent 3 x emails asking when to expect the correct item... Se mer
Företaget har svarat
Företagsinformation
Informationen kommer från olika externa källor
Retro Clasico are the makers of luxury traditional striped football scarves made from 100% finest merino wool.
Kontaktuppgifter
Storbritannien
- www.retroclasico.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 5 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Bought from here a few times
Bought from here a few times. Really good products and great customer service. Can’t fault them one bit. Would recommend.
Fantastic service and delivery on time…
Fantastic service and delivery on time as requested. Great quality goods and definitely will be ordering again - Thanks Retro Classic 👍🏼
Avoid!
Interesting how a negative review seems to suddenly prompt a flood of positive ones. Coincidence? Hardly. I'm in the process of getting a refund from the bank for the £13.95 I paid for a Ceefax mousemat ordered in July 2024. Like others I received an order acknowledgement, then radio silence for weeks. Out of the blue, an e-mail arrived telling me the item had been despatched. Surprise surprise, nothing ever came, despite several chaser e-mails from me. I assume this company is known to Trading Standards...
Item not delivered. No replies to my attempts to contact. AVOID!
Their products are very well-designed. I placed an order in 2020 which was delivered, of very good quality, and good value for money.
However I recently (late September) placed another order, and received an order confirmation email. 11 days later I received an email advising that my order had been dispatched and should be delivered within 10 working days. It's now over a month since my order was dispatched, and it still hasn't arrived. After the 10 working days elapsed, I sent three separate emails asking for information about my missing order. Despite claiming to aim to respond to messages within 24 working hours, it is nearly three weeks since I sent my first email, and I have received no response (and yes, I have checked my spam folder).
So they're happy to take your money, but of absolutely no use as soon as something goes wrong.
As a further example of their ineptitude, they sent me an email asking to review them, despite the fact that they have received three emails from me chasing a missing order, and have replied to none of them.
Ordered a Ceefax Mug in August 2024
Ordered a Ceefax Mug in August 2024. Never arrived. They’ve ignored all of my subsequent emails since then, forcing me to report the company and the transaction to my bank. Sending daily marketing emails and begging for reviews but ignoring customers who haven’t received their orders is incredibly frustrating and disrespectful.
Great service and excellent products
Great service and excellent products
Highly recommended
2 personalised cushions
I ordered two personalised cushions and they we're great quality. Very happy to recommend
Great Company
I have only made one purchase from Retro Clasico so far but I was extremely happy with the delivery time and the quality of the product. I will definitely be looking to purchase from them again in future.
Newcastle Brown Ale Towel
Ordered a Newcastle Brown Ale towel from them and it came on time and as advertised. Price was good and product quality bang on. No issues at all.
Bespoke Ceefax result merchandise superb
The unique design of the personalised Ceefax result Mouse Mat I purchased is absolutely fantastic and a dream gift for any football fan. A must visit site for any bespoke gifts for avid footy fans.
Ceefax Vibes
Ordered a beautiful Ceefax mug to commemorate the greatest ever champions league moment - the 1999 champions league final.
Easy to order. Quick delivery. Great company.
Great service and high quality…
Great service and high quality merchandise . Would recommend
Great items
My husband loved his ceefax mug. Great gift idea. Fast delivery. Would recommend.
My opinion on Retro Mug.
Response to questions was Excellent.
Quick delivery & well packed.
Nice size mug. Well made.
I purchased 4 mugs & will definitely purchase more.
The best Indie company out there.
Excellent range of products available here. Always coming up with new and innovative ideas for their merch. Never had a bad purchase. Keep up the great work guys 👍🏻👍🏻👍🏻
Great range of clothing
Great range of clothing, the items I purchased arrived promptly and were good quality and the item I returned was quickly refunded
I thought the product bought was very…
I thought the product bought was very reasonably priced and the service was excellent, got my product in the post sooner than I expected.
Hideous customer service
As others have said, terrible communication from the company. Would never order anything from them again, hideous customer service.
So detached that despite multiple complaints they've sent me a request to leave them a review - so here it is!
Amazing quality products
Amazing quality products, efficient delivery and great communication.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








