Retro Clasico Omdömen 

I ordered 2 Ceefax mugs in May 2024 and after numerous messages and emails I’ve sent to advise them o never received my order, I haven’t yet had any form of response. I’ve sent screenshots of the receipt and order number and not one person has replied. Please don’t order from them as they don’t respond back.

Ordered a retro shirt in January and after sending several emails I didn’t get any replies and have not received the shirt or a refund.

Got sent the wrong product. I accept these mistakes happen but this hasn't been rectified. Every email chasing has been ignored and has now been over a month. From what I can see the only way of getting a response out of them is to leave a negative review, so here I am

Gone bankrupt?

As I was trying to get some information about my purchase, I came across recent reviews — and the pattern is clear, and identical to mine.

I bought a scarf in late August and haven’t received any updates since then (let alone the item itself). I’ve written four times to the email that’s supposed to be for customer service and haven’t received a single reply.

It’s clear that I’ve lost my money. I just hope that anyone reading this doesn’t make the same mistake.

Buyers beware.

I ordered a mug and mouse mat for brothers birthday. Mug arrived mouse mat didn't. Emailed 3 times but got no reply. Also messaged on Instagram but no reply!
Fuming.
Beware as may not receive what you order!

Item arrived today whoop whoop!!.
I'm sure my brother will love it for his birthday. Item is great maybe brush up on your communication skills by replying to emails .
Ordered a t shirt on 14th sept I've sent two emails and had no replies. In my account it's still showing as processing? Avoid ..

Apparently it's been dispatched today , I'll update review when/ if it arrives

I ordered an item in the middle of August. I received an email to say it had been dispatched but nothing was ever received. I emailed the company and received no reply. I had to contact my bank to get my money back. I thought these things happen with the post (but no excuse to ignore customer service emails) so I ordered the item again. It’s been the same outcome, an email to say it’s been dispatched allegedly by 1st class but no item has arrived. I’ve not contacted the company about this 2nd order as I see there being no point. Even if the item eventually arrives I’ll never use this company again. It seems like an absolute lottery if you receive your items going by others experience.

Ordered 2 tshirts nearly 2 weeks ago. No replies to emails or any socials. Poor customer service. No items delivered or confirmation email. Will probably need to contact bank for refund now.

Where the heck is my item? Emailed 4 times and no response and now over a week. Customer service completely non existent. BEWARE OF FRAUD!

Ordered a T Shirt. Never arrived. Customer service awful. Eventually contacted me to let me know that the courier had delivered it. They hadn't at all and there was no photo to back it up. That to them would appear to be the end of it. Avoid.

Ordered t-shirt 23rd July, to attend Oasis concert 8th August. Hadn't arrived in time and emailed to arrange refund. Email ignored, and no reply recieved by 20th August.

No contact phone number listed either. Seems suspicious on hindsight.

Would not recommend.

Fell to bits on first wash. Nice idea but doesn’t stand a washing machine. Absolutely rubbish quality.

I ordered a mug. It never arrived

I've ordered various clothing items from RetroClassico, all very good quality and delivered when expected. Will be making another order again soon.

This is a late review. I bought a Leeds United scarf as a Christmas present for my son in law. He was extremely impressed and pleased with the gift.

The mug design was great, and based on previous purchases I know they last a long time too. Thanks!

I am editing this review.

I have had difficulty getting my order as it was incorrect to start and the replacement took 3 weeks and a lot of emails back and forth.

However I am going to commend Matt as he did reply promptly to my emails and got the replacement out to me.

I will criticise when things are poor (which they were initially) but happy to give credit where due and Matt has redeemed the companies name in my eyes with his positive attitude and actions.

Ordered a personalised Oasis tour t-shirt and paid for Royal Mail 1st Class delivery 5 days later I got an email to say item dispatched. A week later, nothing received, emailed customer services who just gave me a tracking number for EVRI (not who the parcel should have been sent with) that had clearly just been generated. A week later, still no item and EVRI still awaiting parcel.

Avoid this company, it appears to be a total scam!

Disgraceful Company ordered a couple of mugs that I never received. No Customer Service. No Refund.
Avoid this company at all costs. Total Scammers

Don’t use this service! I ordered 2 t-shirts and they didn’t deliver within their service level agreement dates which meant that I didn’t have them for the event I needed them for. When asking them for help I didn’t get any. Beware!!!