Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Staff with excellent attention to detail. As a 55 year old man shopping for a wedding in Italy I felt well looked after, staff were so helpful. Nothing was too much trouble.

Betygsatt 5 av 5 stjärnor

Great clothing but even better customer service. Had to exchange an online order for a different size and they couldn't have been more helpful. Very personable and professional, which is unique in tod... Se mer

Betygsatt 5 av 5 stjärnor

I used to be a regular customer of Remus when I lived in Nottingham but moving to South Wales finished my connection with the brand. Some years later I saw them on Facebook and thought I'd renew the... Se mer

Betygsatt 5 av 5 stjärnor

I was in search of a specific tie and handkerchief set for our wedding that had been recently discontinued. After contacting customer services, they were extremely helpful in locating one for me from... Se mer

Företagsinformation

  1. Herrkläder

Skrivet av företaget

Remus Uomo provides design-led, formal tailoring and off-duty casuals to men who take a serious attitude towards fashion. Remus Uomo is on a mission to make men’s style more accessible, to create simple yet smart everyday pieces, that make it easier for men to dress well no matter what the occasion.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

54 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 50 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Excellent Customer Service

We recently got married in Tuscany, and the suit shopping prior to shopping at Remus was a nightmare.

The staff from Remus helped us a great deal, sorting correct sizing and styles. I will 100% be ordering again.

Once again, thank you so much. Keep it up!

19 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I ordered a suit online for an…

I ordered a suit online for an interview.
I live quite rurally, so I got in touch with Remus Uomo as I needed to be sure the suit arrived promptly. They upgraded the delivery to premium and the suit arrived in time. The fit was exactly as described online. The online team were helpful, and had it not been for their assistance my rural living would have caused the suit to arrive late.
While the interview was not a success, the suit and the team at Remus did their part.
Thank you for the excellent service.

7 juni 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I purchased a pair of trousers on the…

I purchased a pair of trousers on the 3rd of April, and it’s been just a month since the purchase. I only wore them once, and after just one wash, the stitching came apart, which clearly shows the material is of very poor quality.

3 april 2025
Omdöme utan inbjudan
Logotyp för REMUS UOMO

Svar från REMUS UOMO

Hey Balbir,

We are sorry to hear about your experience with your trousers. We offer free returns within 28 days of your order being delivered. Please contact us on help@remusuomo.com, we will get our Quality Control team to take a look and make sure you get sorted out.

Thanks

Ben
Remus Uomo

Betygsatt 5 av 5 stjärnor

Excellent customer service

Excellent customer service. I contacted Remus to see if I could get replacement buttons for a jacket and they were able to help me. Thanks for all your help Fiona.

28 april 2025
Omdöme utan inbjudan
Logotyp för REMUS UOMO

Svar från REMUS UOMO

Hey Michelle,

Thank you for your kind message, we are so glad we could help.

Thanks

Ben
Remus Uomo

Betygsatt 5 av 5 stjärnor

Great Quality

Got a knitted polo for my boyfriend and he absolutely loves it. The quality is unreal! Free delivery and returns is a great plus too for this brand.

16 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent Customer Experience

I've shopped in this locale several times, while the stock has decreased in quantity over the last few years, I've always had a most helpful and pleasant time with the staff. My thanks to them for their help and advice over the years.

30 november 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent experience.

I’ve just purchased a beautiful well made overcoat from Remus Uomo and I am really pleased with the quality.
Fast free delivery and well packaged and some nice little touches. All in all excellent.

27 november 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Refund process was great

As per my last review, I mentioned I knew I would had to use the return / refund process as I had ordered items in additional sizes / styles. It was again, pain free. The new items came in record time even though I had selected standard delivery. The returns process was easy to follow and money has been refunded for the returned items already. Thank you

13 maj 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Clothes are decent but terrible…

Clothes are decent but terrible customer service. Have been waiting for weeks to return an item with next to no response from their customer service.

24 november 2023
Omdöme utan inbjudan
Logotyp för REMUS UOMO

Svar från REMUS UOMO

Hi Tom,

I can see our team responded to your email the next working day after your email with full return instructions, unfortunately this seems like you have not received this. Can you please send an email to help@remusuomo.com to ensure we reply with the instructions to the correct email address?

Thanks

Ben
Remus Uomo

Betygsatt 5 av 5 stjärnor

Brilliant customer service

Brilliant customer service. I recently bought a backpack where the zip unfortunately broke upon first use. Refund and replacement was seamless and faultless by Remus Uomo. Thank you

9 januari 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

On Friday 8th March

On Friday 8th March I purchased a few birthday gifts for my husband paid for express delivery. Remus promptly took the money out my bank account then took a week to deliver my goods only because I complained and chased them . At this point I have missed my husbands birthday. I called Customer service spoke to a very pleasant lady, who said she would call me back. She did not call back but did email me . She despatched my goods and I have just received them . I asked her to credit the express delivery charge and look to offer me a goodwill based on the bad service . I am being credited the deliver charge but NO GOODWILL . I will not buy from them again based on the experience I have had ...a simple small gesture would have been enough to appease me ....how they have misread their customers satisfaction..

15 mars 2019
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Remus Uomo

Having purchased over the past few years gift vouchers at Christmas at our Belfast Remus store we believe they have worked a treat and planned our return .We returned this year to our our store in Belfast to repeat the process only to be told after our purchase that Remus no longer supplied gift vouchers and that a receipt in one of their fancy non imbossed envelopes would have to suffice.If Remus really can’t be bothered in taking any effort to supply a basic gift voucher at this time of year then neither can I ...will not return if you can’t get the basics right..

16 december 2018
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer