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REMUS UOMO Omdömen 53

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TrustScore 4.5 av 5

4,5

Herrkläder
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Great clothing but even better customer service. Had to exchange an online order for a different size and they couldn't have been more helpful. Very personable and professional, which is unique in tod... Se mer

Betygsatt 5 av 5 stjärnor

I used to be a regular customer of Remus when I lived in Nottingham but moving to South Wales finished my connection with the brand. Some years later I saw them on Facebook and thought I'd renew the... Se mer

Betygsatt 5 av 5 stjärnor

I was in search of a specific tie and handkerchief set for our wedding that had been recently discontinued. After contacting customer services, they were extremely helpful in locating one for me from... Se mer

Betygsatt 5 av 5 stjärnor

I had a problem with a rivet on my jeans. The customer service was excellent - friendly staff, kept me updated, extremely helpful and got it sorted for me quicker than I expected. I was impressed and... Se mer

Företagsinformation

  1. Herrkläder

Skrivet av företaget

Remus Uomo provides design-led, formal tailoring and off-duty casuals to men who take a serious attitude towards fashion. Remus Uomo is on a mission to make men’s style more accessible, to create simple yet smart everyday pieces, that make it easier for men to dress well no matter what the occasion.

Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

53 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 50 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer
Betygsatt 5 av 5 stjärnor

Great service

Great service, clothes delivered in 24 hours, great quality. For those I decided to return, the return was really easy, free and repayment was very fast.

27 oktober 2025
Betygsatt 4 av 5 stjärnor

I was impressed of the packaging

I was impressed of the packaging, the quality of the fabric and how it fits. However, as I was a new buyer and don’t know anything about the merino wool I was expecting a warmer sweater, also the neck of the sweater was folded, so I’ll need to iron it to get rid of the creas

27 oktober 2025
Betygsatt 5 av 5 stjärnor

Amazing customer service

Amazing customer service.

Swift response to any queries, which is rare these days! They were able to help resolve an issue the courier service caused.

Very helpful and left me very confident do order again!

15 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Top Class Customer Service

The customer service with Remus was first class. I had an issue with the courier on a return (for size) and the Remus customer service team got it rectified immediately and issued repayment immediately. Also, the quality of clothing is always top class.

23 september 2025
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

I ordered a product on Friday and paid…

I ordered a product on Friday and paid for express delivery which is 1-2 days.

It is now Wednesday so 5 days later and product has not been delivered.

3 september 2025
Logotyp för REMUS UOMO

Svar från REMUS UOMO

Hey Barry,

Thank you for your review and for sharing your experience with us.

As stated on our shipping policy, our express delivery is 1-2 working days. As your order was placed after our 2 pm cutoff time on a Friday, this carried through to Monday for fulfillment at our Head Office.

Our tracking shows that this was delivered to you on Wednesday. If you are still experiencing issues with delivery, please contact us at help@remusuomo.com, and we will be happy to assist you further.

Thanks

Ben
Remus Uomo

Betygsatt 5 av 5 stjärnor

nice quality regular fitting jacket

nice quality regular fitting jacket
delivery a bit slow....

15 augusti 2025
Logotyp för REMUS UOMO

Svar från REMUS UOMO

Hey Oliver,

Thank you for your review and for sharing your experience with us.

We are thrilled that you like the quality of your new jacket and that it fits you well. Our team work very hard to create high-quality garments that our customers will love.

I am sorry to hear that you found the delivery slow. According to our tracking, this was delivered within your selected delivery period, but if there are any issues, we would love to know more. Please email us at help@remusuomo.com.

Thanks

Ben
Remus Uomo

Betygsatt 1 av 5 stjärnor

Still not received my refund from a…

Still not received my refund from a returned item

15 augusti 2025
Logotyp för REMUS UOMO

Svar från REMUS UOMO

Hey Adrian,

Thank you very much for your review and for sharing your experience with us!

I have looked into your return and can see this was received at our Head Office 2 working days ago. As per our returns policy, returned orders can take up to 7 working days for us to process and action the refund/exchange. Rest assured, you will receive your refund shortly.

We have sent you an email. Please feel free to reply if you have any further questions.

Thanks

Ben
Remus Uomo

Betygsatt 5 av 5 stjärnor

Good website

Good website, delivery was spot on and I would recommend

15 augusti 2025
Logotyp för REMUS UOMO

Svar från REMUS UOMO

Hey Liam,

Thank you for your kind words and for sharing your experience with us. Your recommendation truly means the world to us.

Thanks

Ben
Remus Uomo

Betygsatt 5 av 5 stjärnor

Excellent Customer Service

Purchased a jacket online, arriving a few days before leaving for a trip. Although, on initial try on the jacket was too big.

Fiona and her team went out of her way to pull out all the stops so that I could have the smaller size just in time before jetting off.

Many thanks again, brilliant customer service!!

12 augusti 2025
Omdöme utan inbjudan
Logotyp för REMUS UOMO

Svar från REMUS UOMO

Good morning,

Thank you so much for your review and for sharing your experience.

Our customers are at the centre of everything we do, and we are simply delighted we were able to help you before your trip. I will be sharing your kind words with Fiona and the rest of the team.

Thanks

Ben
Remus Uomo

Betygsatt 5 av 5 stjärnor

As an old person that struggles…

As an old person that struggles with technology imagine how happy i was to see an old school phone number on my Remus invoice.what surprised me even more that with one ring the phone was picked up buy a wonderfur representative called Fiona Who guided me throw the returns process with ease and dun with joy and clearly a love for her job.Go Fiona Thank you so much.D jones

4 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent Customer Service

We recently got married in Tuscany, and the suit shopping prior to shopping at Remus was a nightmare.

The staff from Remus helped us a great deal, sorting correct sizing and styles. I will 100% be ordering again.

Once again, thank you so much. Keep it up!

19 juni 2025
Omdöme utan inbjudan

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