Easy to use website English option for uk buyers Full selection of all types of remote controls as long as you know what frequencey your systems operates with? Shipped from France, very quickl... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
After receiving answers from other suppliers, saying that my old remote control can't be replaced any more, this company offered a solution. I ordered the device they suggested. Received it with... Se mer
Excellent. Fantastic price with straight forward advice on phone prior to purchase. Delivery timing as per stated (though I had to order 3 remotes instead of stated 2 to get free delivery?). Product h... Se mer
Product was excellent and great price. Worked as intended. Didn't realise it was being shipped from abroad so got strange messages about delivery (which I ignored) but it all happened seemlessly - o... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Remote Control Express is the leading company in online sales of remotes for garage doors and gates.
Kontaktuppgifter
4,7
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The remote is more compact than the…
The remote is more compact than the model it replaces. Does the job.
11 juli 2024
great service
19 maj 2024
A very easy to navigate website
A very easy to navigate website, I found the product I was looking for, great price, speedy delivery and it worked perfectly first time. Couldn’t have been happier will certainly use again.
1 mars 2024
Appalling!
I have contacted them numerous times to say no matter how many times, we've tried to connect the two zappers we bought (even after they hadn't arrived for weeks) they didn't work. Have I heard anything back? Absolutely NOTHING! Soooo frustrating, I even called and the phone went dead after a few minutes...
Order n°4305139.
26 mars 2024
Omdöme utan inbjudan
Svar från Remote Control Express
Hello,
We apologise for the delay in processing your request.
Following your complaint, a message has been sent to your email address.
We look forward to hearing from you.
Yours faithfully
Remote Control Express Customer Service
Competitively priced remote control
Competitively priced remote control. Good communication.
30 december 2023
Very good service
Very good service, precise instructions on how to make the remote work with my existing garage door.
12 december 2023
Product exactly as described
Product exactly as described, excellent service and good price
8 december 2023
Delivery was fairly prompt despite it…
Delivery was fairly prompt despite it coming from France. Appreciated the spare battery which was included.
19 november 2023
having a nightmare with this company…
having a nightmare with this company !!!
unless you speaking any other language other then English your screwed .....
very annoying my order is stuck in customs they don't seem to want to communicate and there's no way to refund I'm going to have to report for fraudulent activity.
ignored all emails customer service line only speak Italian or Spanish dutch n German and do not want to help AVIOD AT ALL COST just to save £10 or so
VERY POOR BUSINESS AND SERVICE
9 november 2023
Omdöme utan inbjudan
DON'T BUY ANYTHING HERE
I ordered a remote control 30 june 2023 !!!!!!!!
After a lot of emails asking for delivery they asked me to prove my payment with a signed document of my bank !!! After again a lot of mails I cancelled the order and asked to refund me. After again a lot of mails they told me it was refunded and I should check with my bank.
I even did all that !!!!!!!!
Until today : no delivery, no refund.
They completely ignore my mails now....
SHAME ON YOU !!!!!!!!
21/11/23 : they keep on sending fake promises !!!! Still no delivery, no refund !!!!!!!
SHAME ON YOU ONCE MORE !!!!!!
15 november 2023
Omdöme utan inbjudan
Svar från Remote Control Express
Hello,
We would like to apologise once again for the delay in processing your request and confirm that our department is currently taking the necessary steps to confirm the refund of your order as soon as possible.
Please be patient.
Yours faithfully
Express remote control customer service
Hopeless customer service!
Hopeless customer service!
When I call it goes to Italy
When I ask how to refund my fobs which dont work they ignore me.
11 november 2023
Omdöme utan inbjudan
Svar från Remote Control Express
Hello Sir / Madam ,
We acknowledge receipt of your complaint.
We would like to inform you that an e-mail has been sent to you regarding your request.
Yours faithfully
Express remote control customer service
Terrible experience
26th October - 2 weeks of e-mail's to their customer service (as requested) & still no reply. PLEASE HELP ME URGENTLY ... you are abysmal (google it)
*REPLY TO REMOTE CONTROL EXPRESS*
I have contacted your customer service numerous times, nobody replies on e-mail & when I phone I'm told "call back I can't speak English" ... contact me please URGENTLY
Terrible experience from the start, wouldn't allow me to apply discount (I should have realised then) ... product arrived, doesn't work, can't get a reply from anyone after many e-mails, premium phone number, just called & Italian lady said call back! I'm now left with a product I want to return but cannot .. HELP ME
24 oktober 2023
Omdöme utan inbjudan
Svar från Remote Control Express
Hello,
Thank you for your message. We are sorry to hear that you have encountered a problem with your order.
To resolve the problem, please contact our customer service department directly by email
Best Regards,
Customer service TE - EU Remotecontrol-Express
I ordered two remotes on line on a…
I ordered two remotes on line on a Friday and had no delivery charge from France to Ireland. The package arrived by post the following Thursday. I opened the package, followed the instructions and had both both remotes programmed within minutes.
1 september 2023
Omdöme utan inbjudan
Remotes worked as expected
Remotes worked as expected. Had to program using the receiver rather than the existing remotes but not a problem.
4 augusti 2023
A Company operating from FRANCE not UK
A company operating from FRANCE
Remotecontrol-express.co.uk. UK phone number is given. I thought I was dealing with a Uk company
I called the number 3 times each time a broken english spoken person answered asking me to try again in hope an english speaking person would pick up? I gave up and sent e-mail. Then communication was good
It claims 24/48 delivery
As this is a French company orders must clear customs, it took 4 days for delivery
Could not get remotes to work so had to return.
Beware of postage costs as RCE want tracking number unnecassary extra cost to customer, so to return 2 remotes costing £40 cost £10.95 to return.
Expensive exercise, Returned Friday so still waiting refund
8 augusti 2023
Omdöme utan inbjudan
Great prices and quick delivery
5 juli 2023
It arrived on schedule and matched its…
It arrived on schedule and matched its description.
20 juni 2023
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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