Remote Control Express Omdömen 

1 813
TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Easy to use website English option for uk buyers Full selection of all types of remote controls as long as you know what frequencey your systems operates with? Shipped from France, very quickl... Se mer

Betygsatt 5 av 5 stjärnor

After receiving answers from other suppliers, saying that my old remote control can't be replaced any more, this company offered a solution. I ordered the device they suggested. Received it with... Se mer

Betygsatt 5 av 5 stjärnor

Excellent. Fantastic price with straight forward advice on phone prior to purchase. Delivery timing as per stated (though I had to order 3 remotes instead of stated 2 to get free delivery?). Product h... Se mer

Betygsatt 4 av 5 stjärnor

Product was excellent and great price. Worked as intended. Didn't realise it was being shipped from abroad so got strange messages about delivery (which I ignored) but it all happened seemlessly - o... Se mer

Företagsinformation

  1. Butik med elektroniska reservdelar och komponenter

Informationen kommer från olika externa källor

Remote Control Express is the leading company in online sales of remotes for garage doors and gates.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(1 813)

40 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great service

Item received was genuine, exactly as expected and with quick delivery. I just wish delivery outside of Europe was an option.

24 december 2024
Betygsatt 2 av 5 stjärnor

Very poor customer service.

I placed an order on Sunday for a remote control for my garage door. It wasn’t an easy transaction as their pay method rejected my cc twice prior to acceptance. I wanted two controllers but realised right at the end that the + button on the side hadn’t worked. It did only charge for one but the carriage charge was an exhorbitant £6+ which is why I wanted to order two together. I attempted to telephone the following morning at around 09.30 but they were not responding to any of their telephone numbers. I emailed them at 10.00 explaining asking them to add an additional remote and charge to the same credit card. They eventually replied at 15.51 to say they could do nothing, they had just dispatched my order. Suggesting I reorder, which would of course attract another carriage charge. I did respond to their email but did not receive the courtesy of a further reply. Very poor / non existent customer service! It gets worse! Only due to my review (no other communication) they eventually offered by a code for free delivery to place a further order. The code lasted 24 hours! When I attempted to use it the prices on their site had increased to a similar cost to that which I previously paid including carriage. These people are ‘a waste of space’. They know nothing about customer service. To me customer service is about responding in a timely manner, not two weeks later. On 30th I sent a further complaint, have I received a response NO. They’re either so busy they need more staff or just can’t be bothered!

16 oktober 2024
Omdöme utan inbjudan
Logotyp för Remote Control Express

Svar från Remote Control Express

Hello Sir/Madam,
We have received your complaint and would like to apologise for any delay in responding.
If the order has been dispatched, we no longer have the option of modifying it.
However, if you need the second remote control, we have sent you an email with a promotional code so that you can place a new order without shipping costs.
Please do not hesitate to contact us if you need any further information.
Yours faithfully
Customer Service - Express remote control

Betygsatt 2 av 5 stjärnor

Ordered a fob (I needed 8 across…

Ordered a fob (I needed 8 across different properties, but ordered only 1 to begin with after reading negative reviews)

A month later, called them to say I hadn’t received it, even though I had an email for feedback on the undelivered product. They said it’s out of stock, obsolete. Though still being advertised for sale?

So I asked for a refund. Never received it. Still trying to recover the money. Would definitely not recommend ordering from this company.

Update; I have now received a refund. So upgraded review to 2 stars due to selling item with no stock .

25 september 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

remote wont either program or clone…

remote wont either program or clone customer service is useless the girl i was talking to had not got a clue always kept saying be back as quick as i can gave me a customer support mail address that was refused as no such address

6 september 2024
Omdöme utan inbjudan
Logotyp för Remote Control Express

Svar från Remote Control Express

Hello,
After checking, we can confirm that our department has received all the emails you sent and the photos we asked you for, and we have replied to you.
Following our exchanges, we would like to inform you that your old remote control is not available in our catalogue.
We are therefore unable to confirm the compatibility of the model you ordered, or to offer you a replacement model.
If you have not received your returns form, please email us at contact@remotecontrol-express.co.uk.
We look forward to hearing from you.
Yours faithfully.
Customer Service Remote control express

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer