Easy to use website English option for uk buyers Full selection of all types of remote controls as long as you know what frequencey your systems operates with? Shipped from France, very quickl... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
After receiving answers from other suppliers, saying that my old remote control can't be replaced any more, this company offered a solution. I ordered the device they suggested. Received it with... Se mer
Excellent. Fantastic price with straight forward advice on phone prior to purchase. Delivery timing as per stated (though I had to order 3 remotes instead of stated 2 to get free delivery?). Product h... Se mer
Product was excellent and great price. Worked as intended. Didn't realise it was being shipped from abroad so got strange messages about delivery (which I ignored) but it all happened seemlessly - o... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Remote Control Express is the leading company in online sales of remotes for garage doors and gates.
Kontaktuppgifter
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The delivery took too long
Great service/assistance but pick their brains
Great service and assistance from the team. I cannot fault there customer service. Excellent. My only gripe is that the return process is bloody awful and expensive to action. I would therefore suggest that you know what you want and do pick their brains if your unsure. Don’t order it.
Fast delivery and good product
Fast delivery. Instruction leaflet really helpful and we now have spare remote.
All working well
Thanks to Brexit, it took few attempts for my remote controls to arrive from France, but eventually they did. With the instructions from my base garage door unit, I succeeded in programming the new controls. To my surprise this was very easy! All very satisfactory, thank you
Failure to provide goods or refund!
I placed my order for a remote fob on 2nd Jan 21 . I was charged £35 on the 4th Jan on my card , 10 weeks later I still have no idea when the goods will arrive. I have chased numerous times and first it was were looking into the delay, 4 weeks later it was due to brexit, then they said they cannot issue a refund until they get their money back from their logistics company I have requested a refund twice for failure to provide the goods that I have been charged for. My contract is with Remote control express uk NOT their logistics company.
This is a company that seems to be in trouble. And by the look of all the reviews they have quite literally stolen money from customers as they have failed to fulfil many orders.

Svar från Remote Control Express
I am still waiting and no possibility…
I am still waiting and no possibility of a delivery in the short term. Have request a full refund but told not possible because their Logistics Dept have to cancel the order. Totally unacceptable. Will never use them again once I get my money back.

Svar från Remote Control Express
Good Service.
Website explanation of changes and alternatives is clear and concise, ordering straightforward, delivered in (today's) reasonable time and works as advertised. Nothing more than that required.
Great service and performed just as you…
Great service and performed just as you hope and expect.
Awful company!!
Ordered remote in December for delivery 29/12 Still waiting despite emailing company, no reply and 4 phone calls where I was promised they would sort out delivery and email me with new delivery date ( no emails received) Will now attempt to get my money back! Not confident at all. Don’t touch this absolutely useless company unless you want something to do during lockdown.

Svar från Remote Control Express
Replacement Remote control x2
Made contact with suppliers to confirm model of replacement remote required
Asked for photos to support my request
Quick and easy website to order process
Prompt delivery 🚚
All good
Would recommend
Goods as described
Goods as described . Easy to program. Only drawback was the delivery time . Had to wait nearly 5 weeks to arrive and the tracking wouldn’t update from day 2 when they dropped off at post office in France .
Remote control arrived on time was easy…
Remote control arrived on time was easy to program and it working perfectly. The technical advice given was great. Very many thanks and I garage door is now fully operational.
Excellent in all respects
Excellent in all respects. Product exactly as described and speedy delivery.
Prompt and efficient service
Prompt and efficient service with one minor issue website instructions are simpler than enclosed leaflet
Do not order anything from this company
Do not. I repeat do not place any order with this Company. They are an absolute joke and completely useless. I ordered 2 replacement remotes that took....wait for it...nearly 2 months to arrive having sent numerous emails complaining. And then guess what....of the 2 remotes they sent me.....one was the wrong type. They are completely incompetent and you will find much better service from other companies if you just search a bit harder first.
I never write reviews, but trust me DO NOT USE THIS COMPANY to buy any replacement remotes.
Update:
Just so you can get an idea about what this company is like. Having told them that I would not be returning the wrong remote and that they could keep the £35 of mine, this is the email response I got back word for word (I admit I was quite angry in the email I sent to them):
"Dear customer, thank you for calling us as you as well deserve to be, since the world is not enough in trouble. your frustration is delivered to us. Now. Since we have done our job well, and most of the time is not always perfect. Please, since you will not send us the remote, you will not get your money back. Because we follow the proceedure of our company. Now, bullying or hurting with lousy performance of your part, will not fix any problem. Mistakes are part of the job. The only thing we are sorry is to deal with you. In the spirit of Xmas, keep the remote, and we will keep your money. So nobody gets hurt. And everyone is happy. We wish you a merry christmas, Please form now on if you you want our help and our service, a little of respect and keep your anger for yourself".
DO NOT. I REPEAT DO NOT ORDER ANYTHING FROM THIS COMPANY.....

Svar från Remote Control Express
Prompt and reliable service.
Remote Cardin
Remote Cardin
Remote die ik ontving werkte niet. Verzoek voor een return gezonden. Moest foto maken. Daarna adres ontvangen. Remote verzonden naar Frankrijk (duur). Geen reactie dus weer gemaild. Zij hebben blijkbaar niets ontvangen. Dit geloof ik echter niet. Ik heb al zoveel kosten gemaakt en alle vertrouwen verloren. Slechte service !!!!!
Heb een bewijs van verzending naar Remote Control Express gezonden. Kreeg direct een bericht dat zij het pakketje niet hebben ontvangen. Dit is een onbetrouwbaar bedrijf. Koop je remote elders !!

Svar från Remote Control Express
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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