Remote Control Express Omdömen 

1 813
TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Easy to use website English option for uk buyers Full selection of all types of remote controls as long as you know what frequencey your systems operates with? Shipped from France, very quickl... Se mer

Betygsatt 5 av 5 stjärnor

After receiving answers from other suppliers, saying that my old remote control can't be replaced any more, this company offered a solution. I ordered the device they suggested. Received it with... Se mer

Betygsatt 5 av 5 stjärnor

Excellent. Fantastic price with straight forward advice on phone prior to purchase. Delivery timing as per stated (though I had to order 3 remotes instead of stated 2 to get free delivery?). Product h... Se mer

Betygsatt 4 av 5 stjärnor

Product was excellent and great price. Worked as intended. Didn't realise it was being shipped from abroad so got strange messages about delivery (which I ignored) but it all happened seemlessly - o... Se mer

Företagsinformation

  1. Butik med elektroniska reservdelar och komponenter

Informationen kommer från olika externa källor

Remote Control Express is the leading company in online sales of remotes for garage doors and gates.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(1 813)

40 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

Great service/assistance but pick their brains

Great service and assistance from the team. I cannot fault there customer service. Excellent. My only gripe is that the return process is bloody awful and expensive to action. I would therefore suggest that you know what you want and do pick their brains if your unsure. Don’t order it.

27 mars 2021
Betygsatt 5 av 5 stjärnor

All working well

Thanks to Brexit, it took few attempts for my remote controls to arrive from France, but eventually they did. With the instructions from my base garage door unit, I succeeded in programming the new controls. To my surprise this was very easy! All very satisfactory, thank you

25 mars 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

NO BAD HORRIBLE FUFU KAKA

20 mars 2021
Omdöme utan inbjudan
Logotyp för Remote Control Express

Svar från Remote Control Express

Dear client
We thank you for your review
We are looking everyday how to improve our business
Please do not hesitate contacting us for any further question
Kind regards
Team Remote Control Express

Betygsatt 1 av 5 stjärnor

Failure to provide goods or refund!

I placed my order for a remote fob on 2nd Jan 21 . I was charged £35 on the 4th Jan on my card , 10 weeks later I still have no idea when the goods will arrive. I have chased numerous times and first it was were looking into the delay, 4 weeks later it was due to brexit, then they said they cannot issue a refund until they get their money back from their logistics company I have requested a refund twice for failure to provide the goods that I have been charged for. My contract is with Remote control express uk NOT their logistics company.
This is a company that seems to be in trouble. And by the look of all the reviews they have quite literally stolen money from customers as they have failed to fulfil many orders.

9 mars 2021
Omdöme utan inbjudan
Logotyp för Remote Control Express

Svar från Remote Control Express

Dear client
We thank you for your review
We are sorry for the delay and all the inconvenience. We are resolving your problem as fast as we can.
We thank you for your patience.
Please do not hesitate contacting us for any further question
Team Remote Control Express

Betygsatt 1 av 5 stjärnor

I am still waiting and no possibility…

I am still waiting and no possibility of a delivery in the short term. Have request a full refund but told not possible because their Logistics Dept have to cancel the order. Totally unacceptable. Will never use them again once I get my money back.

9 februari 2021
Omdöme utan inbjudan
Logotyp för Remote Control Express

Svar från Remote Control Express

Dear client
We thank you for your review
Unfortunately we had a delay with all the orders coming to the UK because of the Brexit
We have contacted our Logistics department to proceed with the cancellation and refund
We are looking everyday into improving our business
For any further question please do not hesitate contacting us
Team Remote Control Express

Betygsatt 5 av 5 stjärnor

Good Service.

Website explanation of changes and alternatives is clear and concise, ordering straightforward, delivered in (today's) reasonable time and works as advertised. Nothing more than that required.

3 februari 2021
Betygsatt 1 av 5 stjärnor

Awful company!!

Ordered remote in December for delivery 29/12 Still waiting despite emailing company, no reply and 4 phone calls where I was promised they would sort out delivery and email me with new delivery date ( no emails received) Will now attempt to get my money back! Not confident at all. Don’t touch this absolutely useless company unless you want something to do during lockdown.

25 januari 2021
Omdöme utan inbjudan
Logotyp för Remote Control Express

Svar från Remote Control Express

Dear client
We thank you for your review.
Unfortunately there happens a delay with your order because of the situation with the Brexit
We are looking into improving our business everyday.
Please do not hesitate contacting us the for any further question
Kind regards
Team Remote Control Express

Betygsatt 5 av 5 stjärnor

Replacement Remote control x2

Made contact with suppliers to confirm model of replacement remote required
Asked for photos to support my request
Quick and easy website to order process
Prompt delivery 🚚
All good
Would recommend

20 januari 2021
Betygsatt 5 av 5 stjärnor

Goods as described

Goods as described . Easy to program. Only drawback was the delivery time . Had to wait nearly 5 weeks to arrive and the tracking wouldn’t update from day 2 when they dropped off at post office in France .

17 januari 2021
Betygsatt 1 av 5 stjärnor

Do not order anything from this company

Do not. I repeat do not place any order with this Company. They are an absolute joke and completely useless. I ordered 2 replacement remotes that took....wait for it...nearly 2 months to arrive having sent numerous emails complaining. And then guess what....of the 2 remotes they sent me.....one was the wrong type. They are completely incompetent and you will find much better service from other companies if you just search a bit harder first.
I never write reviews, but trust me DO NOT USE THIS COMPANY to buy any replacement remotes.

Update:
Just so you can get an idea about what this company is like. Having told them that I would not be returning the wrong remote and that they could keep the £35 of mine, this is the email response I got back word for word (I admit I was quite angry in the email I sent to them):

"Dear customer, thank you for calling us as you as well deserve to be, since the world is not enough in trouble. your frustration is delivered to us. Now. Since we have done our job well, and most of the time is not always perfect. Please, since you will not send us the remote, you will not get your money back. Because we follow the proceedure of our company. Now, bullying or hurting with lousy performance of your part, will not fix any problem. Mistakes are part of the job. The only thing we are sorry is to deal with you. In the spirit of Xmas, keep the remote, and we will keep your money. So nobody gets hurt. And everyone is happy. We wish you a merry christmas, Please form now on if you you want our help and our service, a little of respect and keep your anger for yourself".

DO NOT. I REPEAT DO NOT ORDER ANYTHING FROM THIS COMPANY.....

24 december 2020
Omdöme utan inbjudan
Logotyp för Remote Control Express

Svar från Remote Control Express

Dear client
We thank you for your review
We are sorry for the inconvenience . We could not proceed with the refund because you have refused to return us the parcel.
We are looking forward improving our business everyday
Best regards
Team Remote Control Express

Betygsatt 1 av 5 stjärnor

Remote Cardin

Remote Cardin
Remote die ik ontving werkte niet. Verzoek voor een return gezonden. Moest foto maken. Daarna adres ontvangen. Remote verzonden naar Frankrijk (duur). Geen reactie dus weer gemaild. Zij hebben blijkbaar niets ontvangen. Dit geloof ik echter niet. Ik heb al zoveel kosten gemaakt en alle vertrouwen verloren. Slechte service !!!!!

Heb een bewijs van verzending naar Remote Control Express gezonden. Kreeg direct een bericht dat zij het pakketje niet hebben ontvangen. Dit is een onbetrouwbaar bedrijf. Koop je remote elders !!

22 december 2020
Omdöme utan inbjudan
Logotyp för Remote Control Express

Svar från Remote Control Express

Geachte klant
Wij danken u voor uw beoordeling.
Helaas hebben we het pakketje dat u teruggestuurd heeft nog steeds niet ontvangen. Zodra we het ontvangen hebben gaan we direct over tot de terugbetaling.
We kijken elke dag hoe we onze zaken kunnen verbeteren.
Voor verdere vragen kunt u contact met ons opnemen.
Met vriendelijke groet
Team Afstandsbediening Express

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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