RedWolf Airsoft Omdömen 

190
•
TrustScore 4 av 5

4,0

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Great shop with good variety. Purchased Tanaka Single Action army in steel finish, which is otherwise quite challenging to find. Previously I have used the website twice, to buy SAA from Tokyo Marui i... Se mer

Betygsatt 5 av 5 stjärnor

I ordered from them twice and I never had an issue with either order. The only frustrating thing is there will be about a week to two weeks where the shipping update will not change at all, and it can... Se mer

Betygsatt 1 av 5 stjärnor

Purchased a SilverBack Tac-41A sniper rifle from them 6 month's ago and used it for 2 field days. Put maybe 5-600 shots through it total and the piston cylinder is falling apart. The press fit pins th... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

East coats US purchase, arrived surprisingly fast. Estimated time was 15-17 days after shipped. Arrived in 14 days from order so about a week earlier than I expected. So easy to buy no tariff issues o... Se mer

Företaget har svarat

Företagsinformation

  1. Airsoftartiklar
  2. också i
  3. Hobbybutik

Skrivet av företaget

Biggest & oldest Airsoft store since 1998, serving airsoft players from all over the world. Daily express shipments of airsoft guns to the United States, Canada, Latin America, Europe, Asia Pacific, Middle East, SPAN & more. Shop for unbeatable prices on thousands of airsoft guns, and a huge library of accessories, upgrade parts, and factory replacement parts. If you’re looking for a bit more performance, our highly skilled technicians can upgrade your equipment to give you the winning advantage! If you’re looking for unique looks, we are a certified CERAKOTE applicator and the only overseas partner for world-renowned Cerakote master Hillbilly223. We are an American-owned global airsoft company with offices in 3 countries, including the United Kingdom, Spain, and Hong Kong. Our primary warehouse for online orders is in Hong Kong, the heart of airsoft where the latest and best airsoft products are released before anywhere else in the world. We offer same business day shipping for express orders. We guarantee safe delivery of your order or your money back.


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

190 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,0

Alla omdömen

(190)

26 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Excellent Airsoft Retailer

Ordered some gear from Evike and an Airsoft replica from RedWolf on the same day. RedWolf delivered my replica (to Colorado) faster than Evike could even ship a few pieces of trivial gear. RedWolf will definitely be my primary Airsoft retailer from now on.

27 mars 2024
Omdöme utan inbjudan
Logotyp för RedWolf Airsoft

Svar från RedWolf Airsoft

Thank you for your positive review. We put a lot of emphasis on shipping out same-business-day and work tirelessly with logistics companies to get orders to our customers as quickly as possible. We look forward to serving your airsoft needs again in the near future!

Betygsatt 1 av 5 stjärnor

Not the same as pictured

Took two months to get here mainly because of customs, I asked a member of the team before ordering if the gun had the correct markings like in the picture on the website and they told me "yes fully licensed with authentic markings" and when it arrived it had 6mm BB on it, not sure why they lied to me but I wont be ordering from them again

5 januari 2024
Omdöme utan inbjudan
Logotyp för RedWolf Airsoft

Svar från RedWolf Airsoft

Hi Oliver, my team checked against the records and of the photos in our system prior to you ordering and indeed the markings on the guns should have been the Asia Markings without any 6mm or Airsoft Only markings. It seems like VFC changed the markings without informing us and our inventory is different than what is in our system. We really apologize about this. We checked other models of guns in our inventory and they are "Asia Markings" but for some strange reason only the model you ordered had European / US markings. If you would like to return the gun, please inform our customer service team. Again we are really sorry about this.

Betygsatt 5 av 5 stjärnor

Reputation well deserved

Well reputated shop for many years now, it was my first experience with them even though I knew it was here since I started 15 years ago (never had a chance to order before as I'm leaving in France). Everything arrived quickly, well protected and I was lucky enough not to have custom fees and import taxes to pay (that was a plus as French customs can be a pain to deal with).

29 februari 2024
Omdöme utan inbjudan
Logotyp för RedWolf Airsoft

Svar från RedWolf Airsoft

Thank you so much for your in-depth review. We hope to continue serving your airsoft needs in the future in a quick and efficient manner.

Betygsatt 4 av 5 stjärnor

Bonjour Red Wolf Airsoft

Bonjour Red Wolf Airsoft, je souhaiterais savoir quand allez-vous recevoir à nouveau la replique EMG TTI PIT VIPER SEMI/FULL AUTO svp car je voudrais la commander mais pas en stock

17 mars 2024
Omdöme utan inbjudan
Logotyp för RedWolf Airsoft

Svar från RedWolf Airsoft

Veuillez nous contacter via notre chat en direct ou demandez-nous à sales@redwolfairsoft.com. Vous pouvez vous inscrire à notre fonction d'alerte de stock. Nous vous enverrons un e-mail lorsque le produit sera de nouveau en stock.

Betygsatt 5 av 5 stjärnor

excellent Services

excellent Services, excellent prices, fast shipping

23 februari 2024
Omdöme utan inbjudan
Logotyp för RedWolf Airsoft

Svar från RedWolf Airsoft

Dear Francisco, thank you for taking the time to write a quick review for us. We look forward to serving you again soon.

Betygsatt 5 av 5 stjärnor

Brand new item

Brand new item, Fast shipping, terrific service. Happy the most about the way they arranged parcel to deal smoothly with customs. Thank you guys!

1 mars 2024
Omdöme utan inbjudan
Logotyp för RedWolf Airsoft

Svar från RedWolf Airsoft

Hi Davide, thank you for your kind review and we look forward to serving you again in the near future.

Betygsatt 4 av 5 stjärnor

Retraction they did there best

Im gonna leave the old review so others can understand what happened originally but after a few weeks they helped me the best they could. Hopi get my new package soon.(Terrible customer service I never received my item and they just kept saying are you sure you didn't talk to your neighbors, did you call your delivery service. Yes I did and no one got it. Haven't gotten a reply to see if it will be replaced or not etc #000143109)

26 februari 2024
Omdöme utan inbjudan
Logotyp för RedWolf Airsoft

Svar från RedWolf Airsoft

Hi Kenneth, I'm very sorry to hear this. What is your order number? Sometimes orders are delivered and signed for (as confirmed by UPS or FEDEX) and there are cases where the neighbors have signed for it and kept the package for the intended recipient. Of course there is also the possibility of theft if the package has been left on the front door by UPS / FEDEX. Our customer service agents ask these questions simply to eliminate all possibilities before escalating further. We're sorry if you found the line of questioning unhelpful or offensive. In your case it is highly likely UPS / FEDEX have confirmed successful delivery so I guess we're just all scratching our heads to figure out where your package went.

UPDATE: Here is the tracking on your order from USPS:
Order 24101171, 2024-02-29 17:55, 686425 customer report package not received. USPS Tracking shows 2024-02-26 13:59 LAS VEGAS, NV 89xxx, Delivered, Front Door/Porch -> Your item was delivered at the front door or porch at 1:59 pm on February 26, 2024 in LAS VEGAS, NV 89xxx.

So we've been asking if your neighbors might have picked it up. But at this point there is a high chance that somebody stole the package from your front door. Unfortunately this is a standard procedure of USPS to leave things at the front door and this is not what we wish for either due to security reasons. Our customer service team will work out a solution for you.

[UPDATE] : We hope we are able to resolve the issue with you. Stolen packages are never easy to solve but it looks like that's what happened in your case. Really sorry this had to happen to you.

Betygsatt 5 av 5 stjärnor

Redwolf Airsoft Quality Service

I have purchased a few items from Redwolf Airsoft and I can well recommend their service.
Every item has been well packaged and the delivery faster than you would expect.
If they do not have it in stock, they will email you when it is. Quality service.

23 februari 2024
Omdöme utan inbjudan
Logotyp för RedWolf Airsoft

Svar från RedWolf Airsoft

Hi Matt, thanks a million for taking the time to leave us a positive review. Really glad to hear you're happy with our service and we look foward to serving you again in the future!

Betygsatt 5 av 5 stjärnor

Product quality great shipping cost…

Product quality great shipping cost great.

17 februari 2024
Omdöme utan inbjudan
Logotyp för RedWolf Airsoft

Svar från RedWolf Airsoft

Thanks so much for your review! We're really happy to hear that you had a good experience with us. Please come back again when you have airsoft needs! Thank you.

Betygsatt 5 av 5 stjärnor

Great service

Lots of choice. Prompt delivery. Always happy to help and answer questions.

16 februari 2024
Omdöme utan inbjudan
Logotyp för RedWolf Airsoft

Svar från RedWolf Airsoft

Hi RS, thank you so much for your review. We are delighted that you were happy with our service.

Betygsatt 5 av 5 stjärnor

Fantastic company

Fantastic company. Goods arrived in speedy time and perfect condition. Will definitely buy from this company again.

9 februari 2024
Omdöme utan inbjudan
Logotyp för RedWolf Airsoft

Svar från RedWolf Airsoft

Thanks so much Lee for your review and we're really happy to hear that you had a good experience with us. We'll relay your comments to our team! Thank you.

Betygsatt 5 av 5 stjärnor

Redwolf is my go to company for my…

Redwolf is my go to company for my parts now. Reasonable postage prices and quality items. Always deliver quickly as welthanks

26 januari 2024
Omdöme utan inbjudan
Logotyp för RedWolf Airsoft

Svar från RedWolf Airsoft

Hi Jason, thank you very much for your positive review. We look forward to serving you again soon!

Betygsatt 5 av 5 stjärnor

Good service fast replys and good…

Good service fast replys and good product. But if your product turns out broken or bad don’t worry they will refund full money just like they did on my order thanks redwolfairsoft

11 januari 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Redwolf Airsoft RUINS CHRISTMAS

Redwolf Airsoft RUINS CHRISTMAS! American buyers should not purchase from this outlet. I purchased an airsoft gun for Christmas for my son. Out of the box, the gun did not work, and they asked for video/photos. Now they have ghosted me. Out $300, and they have not offered a return or to assist with the repair. They are the WORST!

25 december 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

terrible

at first I thought everything was fine because I ordered bbs green gas and the gun which was a glock 17 gen 5 until I found that there was no green gas in the box so I had to buy another one then after 2 weeks of shooting the gun something from the back fell out and I put it back and It cam out again then the trigger did not work then I fixed the trigger then it sounded like the gun along with the green gas was going o explode in my hand terrible DO NOT ORDER FROM HERE PLEASE

13 januari 2024
Omdöme utan inbjudan
Logotyp för RedWolf Airsoft

Svar från RedWolf Airsoft

Hi Erick, we are truly sorry for what you have experienced. None of the gas pistols on our site (or most sites in the world) come with gas, and it's always sold separately. We'll make this more clear on our website to avoid similar confusion. As for the gun having problems and what you describe as exploding, what brand and power of gas did you buy? The Glock 17 Gen 5 only safely works with 12Kg Green Gas. If you purchased higher pressure gas than that, it will damage the gun. Also, if there was a problem with the trigger, please let us know next time and we can solve it for you. We checked our system and never received any emails from you at all regarding the problems you described above. So if there is anything we can do for you, please contact us at service@redwolfairsoft.com

Betygsatt 5 av 5 stjärnor

10/10

Arrived quickly, box was in great condition and the product i've ordered did not have any defects

29 december 2023
Omdöme utan inbjudan
Logotyp för RedWolf Airsoft

Svar från RedWolf Airsoft

Dear Задорожний thank you so much for your kind review!

Betygsatt 5 av 5 stjärnor

Best customer service

The customer service was excellent, the team was super helpful and quick to respond solved any and all issues I had 10/10

15 december 2023
Omdöme utan inbjudan
Logotyp för RedWolf Airsoft

Svar från RedWolf Airsoft

Hi George, thanks so much for your kind review and we hope to serve you again soon!

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