As a walk in I didn't expect a great service but Aditi was so efficient. She sat me down straight away and proceeded to thread my eyebrows with care and attention to detail. Great service, thank you
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Hemi was very professional and waxed my eyebrows into a neat shape. she finished my wax with a quick brow massage. she also applied soothing aloe vera gel afterthe waxing. 1st class service.
Företaget har svarat
Primark Oxford st rawr was previously located 5 minutes away in fitzroia Tottenham both times stores have closed and no communication has been communicated to customers. Which is terrible when y... Se mer
I had such a lovely experience at Rawr Beauty in Primark thanks to Chihlin! She did an amazing job and made me feel completely comfortable throughout the appointment. Her care, professionalism, and at... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Rawr is redefining the beauty industry with a fast-growing network of 26 studios across the UK. Our expert team offers a full range of treatments — from brushed-up brows and envy-inducing lashes to meticulous manicures and Rawr-laxing massages. Whether it’s a quick brow tidy or a full set of flawless nails, we deliver high-quality beauty services that fit seamlessly into our clients’ busy lives. We can be found both on the high street and inside selected Primark stores, where we operate as in-store beauty concessions — making beauty even more accessible, convenient, and affordable. At Rawr, we’re all about exceptional service, expert therapists, and empowering our clients to look and feel their best in no time.
Kontaktuppgifter
Storbritannien
- info@rawrbeauty.co.uk
- www.rawrbeauty.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 70 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service all the way and staff…
Excellent service all the way and staff are amazing

Svar från Rawr Beauty
Excellent beauty salon
I have been going to this place for years, all the ladies are excellent, great service, always super polite even when very busy. Highly recommended.

Svar från Rawr Beauty
Absolutely the best experience
Absolutely the best experience! The beauty therapists are amazing and truly lovely. Will definitely visit again next time I am in Manchester. Service was impeccable and your staff are an assets to your company.

Svar från Rawr Beauty
The lady did my eye brow shape lovely
The lady did my eye brow shape lovely. Only issue was I wasn’t asked about allergies until after I’d had my brows tinted, not before

Svar från Rawr Beauty
Great service as always
Great service as always! Indira is incredibly friendly, welcoming and professional, and always does an amazing job. Without a doubt, it's the best place in London to get your eyebrows threaded—and it's so affordable too. I wouldn't go anywhere else.

Svar från Rawr Beauty
zahra was Amazing
zahra was Amazing! Lovey brows and she was so kind and friendly thank you

Svar från Rawr Beauty
was seen almost straight away
was seen almost straight away. good advice from team member
gave information about special offer buy 5 get6th free which I took up
she also explained about them moving to Asda in September and where to find the salon
excellent service☺️

Svar från Rawr Beauty

Svar från Rawr Beauty
Took my 8 year old to have her nails…
Took my 8 year old to have her nails shaped and polished. The service was excellent, it was a lovely treat for her, a bargain £10, and her nails look amazing

Svar från Rawr Beauty
Worst
Worst at Manchester city centre Primark. My eyebrow has no shape on one side. Got cuts all around my eyes. Never had this kind of experience.

Svar från Rawr Beauty
Fast Eye Brow Service
Great Job.
Team at Tottenham Court Road were busy. My Beauty Therapist stayed later - just so that I did not have to be taken any later.
Loved my Eyebrows.
Easy to book an appointment online.
I will use again 👌🏽

Svar från Rawr Beauty

Svar från Rawr Beauty
Very Disappointing Experience with Inthira
This was my second time having my eyebrows threaded by Inthira, and unfortunately both experiences were very disappointing.
On both occasions, she left a noticeable gap in my eyebrow. When I pointed it out, she refused to acknowledge it and instead blamed me, saying it was my fault. I found this very unprofessional and upsetting.
I also asked if the manager was available, but she simply replied, "Not here," without offering any further assistance or suggesting another way to resolve the issue.
What made the experience even worse was the customer service. She didn't greet me or smile when I arrived, and after damaging my eyebrow, she was rude and dismissive rather than apologetic or willing to help.
Mistakes can happen, but it's how they're handled that matters. I would have appreciated an apology and a willingness to resolve the issue instead of being blamed. Unfortunately, based on my experience, I won't be returning.

Svar från Rawr Beauty
Excellent staff and great service and…
Excellent staff and great service and value for money

Svar från Rawr Beauty
Gurbakhsh was phenomenal
Gurbakhsh was phenomenal - I always get my brow threading done with her! She always does it perfectly when I describe what I want and very high precision for the arches. Thanks.

Svar från Rawr Beauty
This was my 2nd visit
This was my 2nd visit - I was able to have a walk in on both occasions . Excellent service and price . 100% recommend

Svar från Rawr Beauty
One small feedback
My experience has always been good, and I've been happy with the service. However, today's visit was disappointing.
The staff member, Salma, was multitasking and attending to another customer during my appointment. As a result, I felt ignored and eventually had to ask the other customer if I could be attended to, as I had a 12:00 pm appointment and unfortunately couldn't wait any longer.
When I shared my feedback with Salma, she explained that the other customer's matter was more important and that otherwise they would not have been available until 2:00 pm. I mentioned that I had booked my appointment the previous day, so I expected my scheduled time to be respected.
She did apologise, but unfortunately it didn't feel sincere to me. I value good customer service, and based on this experience, I would prefer not to be served by this staff member again.
Can’t go wrong at Rawr
My usual for an eyebrow wax - all the staff are very professional and excellent at what they do.
The salon is consistently clean and tidy, turnaround times are efficient, and the service is always excellent (especially the lady on the till on 09/07/26, I’m sorry I forgot your name but not how you made my day!)
10/10, definitely recommend Rawr Beauty for your beauty maintenance needs.

Svar från Rawr Beauty
Fabulous nails by mina
Always happy with my nails. Mina does a fabulous job 😊

Svar från Rawr Beauty
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