I've never really seen such awesome customer support like this! I've bought two radios, till now, and OK, one arrived damaged, factory defect, it happens, and the other one had issues after a month of... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Prompt response, effective, clear instructions, patient ( kept helping until my problem was solved, and deeply helpful with steps to imerse gradually into DMR practices and growth.Tremendous help! T... Se mer
This company sets the mark for great customer service. Great prices, fast shipping, and attentive to customer needs. In particular, Hazel does a fantastic job! Excellent communication and really s... Se mer
I am extremely impressed with the level of support I received. The agent Echo managed my issue with incredible speed. Although the delay was a third-party transit issue, the team took full ownership a... Se mer
Företagsinformation
Informationen kommer från olika externa källor
When shopping for a ham radio online, you may often face a dilemma: buy from a reputable site and pay more, or risk buying from a not-so-trustworthy site to get the lowest price. With Radioddity, you don't have to choose between low prices and safe shopping experience. You can have it all when you shop with us. Radioddity is a well-known online store specializing in Two-way Radios, Radio Accessories, FM Transmitters, Mobile Radio Transceivers, CB Linear Amplifier, Shortwave Radios, Function Generators, and Oscilloscopes. Meanwhile, to satisfy more demands of different customers, Radioddity also offers headphones, Hi-Fis, Satellite Finders, and Bluetooth Devices.
Kontaktuppgifter
New Castle, 19720-3832, Delaware, USA
- support@radioddity.com
- www.radioddity.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 28 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Ordered the wrong version by mistake…
Ordered the wrong version by mistake customer service helped right away to fix my order and definitely recommend the company to others
Amazing customer service
My product arrived damaged, however this was not their fault, it was the shipping company. They quickly sent a replacement and were very easy to deal with.
Top notch customer service
Top notch customer service when you need it!
They are there for you every time you need them.
Fast shipping and good products.
Customer service was great
Customer service was great. Needed a link for a radio manual and it was provided with no delay.
There was an issue with a promotion not…
There was an issue with a promotion not showing up at checkout. Set the team an email regarding this and this fixed it within 24hrs. Great customer support.
Great advice
Great advice was given by Hazel from Raddy CS. Would highly recommend and my weather station is now preforming as it should. Thanks
Perfect after sale service
I returned the parcel and received excellent support from Echo, who provided impeccable customer service right through to the refund of my order. I’m very satisfied and would recommend this shop.
great service
great service, polite , gentle, and willing to help. My problem with the x6100 got full attention, and has been replaced.
thanks team!!
Incredible customer service
Email contact with Hazel at customer sevice was a joy, every message sent was answered the next day.
Replacement of the defective device was handled like i have never experienced before.
5 Stars well deserved Radioddity!
This is how you get repeat business…
Had an issue with a shipment and the service team responded to my email the next day, corrected the situation and sent out a replacement shipment free of charge… extremely happy with the whole process. Keep up the good work!!
Great customer service
My X6200 broke down after a few months of use. The communication with Radioddity to handle the warranty repair was great. Excellent customer service. Thank you!
This company offers excellent service…
This company offers excellent service and customer support that far surpasses that of other Chinese—and often European—providers.
I highly recommend it, as I've never had any trouble reaching the support team or finding a solution.
Thank you very much!
Quick response
Had a strange behavior with POC radio ( SIM was not connecting to network), support ( very quick response) solved in no time ( had to use sim tray 2 instead of 1).
I was pleasantly surprised by the support readiness and kindness 👌🏼
Good follow up for technical issue with radio
I had an issue with programming a new radio I bought from the company. I submitted a question, and received an answer. The answer allowed me to solve the issue. The staff followed up to make sure that all was well.
Had an issue with my cart…
Had an issue with my cart getting stuck. Sent a quick email and had a reply with the issue resolved in just a couple of hours. AMAZING CUSTOMER SERVICE!!! Radioddity has always been great and I look forward to purchasing more from them!
Fantastic customer service
Fantastic customer service. Excited to get on the air with my new G90 and antenna.
Great post sale customer support
Customer post sale support was excellent. Timely responses with detailed steps to help resolve issues.
I received an answer less than 24 hs…
I received an answer less than 24 hs after contact service department by email.Hazel was so kind that I felt my needs were priority for the company. That's the way should be You won a customer for life. Thank you!
Radioddity Exceeds my expectations
Radioddity has become my go to company because of the excellent customer service team. Every time I’ve had an issue, be it programming my DMR rig or a rare product failure, the customer service team always takes care of my issue. Radioddity has become synonymous with exceeding my expectations.
Courtesy and professionalism
The people that I communicated with are courteous and professional. They took care of my situation.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








