Very disappointing experience. I only got a quote online to compare prices, but when I called them, they quoted me a few hundred pounds more than the price shown online. They then told me the original... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have dealt with Quote Detective for two years, and I chose to go with the renewal they recommended. Mason and Thomas have been great, polite, and professional. The staff are patient and offer more s... Se mer
Företaget har svarat
Jaimie was great to deal with on the phone . Had good personality and just made the whole quote go quickly and smoothly. Also informed me there was more of a rebate than originally quoted. An asset... Se mer
Amazing service from Callum. Got declined from multiple insurance companies but Callum helped get me the best priced policy around! Thanks a lot mate
Företaget har svarat
Företagsinformation
Skrivet av företaget
Quote Detective is an insurance intermediary devoted to driving down the cost of your insurance. Our team is made up of experts with extensive experience in the specialist motor insurance market. Using innovative pricing technology we deliver unique competitive prices to our customers and provide multi vehicle discounts. We are dedicated to getting it right for you first time. Friendly UK based call centres to help you along the way. Quote Detective operates in the following niche sectors of the non standard motor market: • High net worth individuals • Convicted drivers – both motoring and non motoring • High performance vehicles • Young drivers • Modified vehicles • Multi-car and Multi-vehicle policies
Kontaktuppgifter
Top Floor, Cwmbran House, Mamhilad Park Estate, NP4 0HZ, Pontypool, Storbritannien
- 01495362913
- contact@quotedetective.com
- www.quotedetective.com
4,5
Utmärkt
2 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good customer service
Good, friendly, well communicative customer service. Spoken with Huw and helped me with my troubles.
15 september 2026
Omdöme utan inbjudan
Svar från Quote Detective
Thank you very much for your Wonderful review. Huw will be very pleased to see this.
Thanks
Charlie-Jaye
Svar från Quote Detective
Thanks very much for your lovely review, Huw will be extremely pleased to hear this.
Thanks,
Charlie-Jaye
I genuinely couldn't be happier with…
I genuinely couldn't be happier with Quote Detective!
The customer service is absolutely top tire, i through no fault of my own i got into a accident that wasn't my fault and quote detective took care of every little detail the staff were very understanding and companionate.
I am hoping to stay with them for my renewal.
1 maj 2026
Omdöme utan inbjudan
Svar från Quote Detective
Thank you so much for your wonderful review! We’re absolutely delighted to hear that you couldn’t be happier with the service you received from us.
We’re sorry to hear about the accident, but it’s fantastic to know that our team was there to take care of everything and make what was undoubtedly a stressful situation a little easier. Providing understanding, compassionate and supportive customer service is something we pride ourselves on.
We really appreciate your kind words and your trust in us, and we’d be delighted to have you stay with Quote Detective when it’s time for your renewal. Thank you again for choosing us!
Thank you,
Charlie-Jaye
Outstanding customer service
Outstanding customer service. Cameron went above and beyond to facilitate my needs.
12 september 2026
Omdöme utan inbjudan
Svar från Quote Detective
Thank you so much for leaving this review, we are glad to hear Cameron could help and hope this continues for many years to come. Have a great day
-Liv
I was really happy with the way mr…
I was really happy with the way mr Mason spoke to me and explained everything to me, this is my first time using the company and I am very satisfied. I will be introducing others people to them and I will be using the company from now on. Thank you Mr Mason for your professionalism
11 september 2026
Omdöme utan inbjudan
Svar från Quote Detective
Thank you so much for this lovely review, we are glad to hear Mason could help and look forward to having you as a customr for many years.
Have a great day
-Liv
Dealt with huw who was a good lad and…
Dealt with huw who was a good lad and ever so helpful in resolving issues thanks kid
11 september 2026
Omdöme utan inbjudan
Svar från Quote Detective
Thank you so much for leaving this review this is lovely to hear and he will be thrilled to read this.
-Liv
Amazing company finding quotes for…
Amazing company finding quotes for drivers who otherwise find it difficult. I’ve received 0 quotes elsewhere but Quote Detective have managed to find me a reasonable quote. Thanks to Jimmy for assisting me throughout the process!
11 september 2026
Omdöme utan inbjudan
Svar från Quote Detective
Thank you so much for leaving this review, We are glad to hear we could help where others couldnt and will happily pass this on to Jimmy and his manager.
Have a great day
-Liv
Svar från Quote Detective
Thank you so much for this review, have a great day
-Liv
Good customer service especially HUW…
Good customer service especially HUW was really helpful. Thank you for calling and helping
9 september 2026
Omdöme utan inbjudan
Svar från Quote Detective
Thank you so much for leaving this review, Huw will be thrilled to read this. Have a great day
-Liv
Raheel
Raheel , very very helpful. Many thanks for sorting my policy.
9 september 2026
Omdöme utan inbjudan
Svar från Quote Detective
Thank you so much for leaving this review, we are glad to hear Raheel could help and hope you have the best day
-Liv
Excellent service from Jamie
Excellent service from Jamie! He was extremely helpful, friendly and professional throughout the whole process. Everything was handled quickly and efficiently, and he made the experience very easy. I really appreciate his help and would definitely recommend him. Thank you, Jamie! ⭐⭐⭐⭐⭐
9 september 2026
Omdöme utan inbjudan
Svar från Quote Detective
Thank you so much for leaving this review, this is so lovely to hear and glad Jamie could help you. Hope you have a lovely day
-Liv
Huw was the best
I honestly have to say that Huw was the only person who actually helped me and took my issue seriously. He was professional, helpful, and finally managed to get things moving when everyone else seemed completely uninterested.
Unfortunately, my overall experience with Quote Detective was far from impressive. I spent a month and a half trying to recover money that should have been returned to me, and during that time, getting any real help felt almost impossible.
It’s quite disappointing when you have to spend weeks chasing money that is rightfully yours and repeatedly trying to get someone to actually do their job.
So, a big thank you to Huw for being the one person who actually helped me. As for the rest of the experience… let’s just say I hope I never have to go through it again.
⭐️⭐️⭐️⭐️⭐️++ for HUW
9 september 2026
Omdöme utan inbjudan
Svar från Quote Detective
Good Morning, Firstly thank you so much for your review for Huw he will be thrilled to know he could help as will his manager. As for the rest of your experience we can only apologize you had to wait over the 30 days for the refund, we can see we were able to refund a portion back to your account but needed new account details for the rest. I have spoken to the relevant team to make sure they are checking this sooner so we can ask / chase for correct bank details sooner and not make customer wait. I can see the refund has already been refunded now and Huw has let you know this and hopefully you will see this in your account very soon. As stated the original refund was provided within the time frame and i can see you were then contacted later that day for the account details which you provided the next day. From what i can see the rest of the refund was then processed shortly after but we can understand this is far from ideal and not what we want any customers experiencing. Again i can only apologize and as stated i have raised this with the relevant department. If there is anything else we can do for you please feel free to contact us (you can by all means ask for Huw) and we will help in anyway we can.
Hope you have a great day
-Liv
nice to keep continue with them…
nice to keep continue with them commercial insurance
8 september 2026
Omdöme utan inbjudan
Svar från Quote Detective
Thank you so much for leaving this review, hope you have a great day
-Liv
Svar från Quote Detective
Thank you so much for leaving this review, hope you have a lovely day
-Liv
Svar från Quote Detective
Thank you so much for leaving this review, hope you have a lovely day
-Liv
Very professional
Hassan has been absolutely amazing,explained every single detail to me as I get quite nervous when it comes to insurance due to the lack of knowledge I have about it,he dealt it very professionally. Everything was explained and read out very well.
7 september 2026
Omdöme utan inbjudan
Svar från Quote Detective
Thank you so much for leaving this review, its lovely to see Hasan could help you feel at ease and hopefully you feel a bit more confident with insurance now. Hope you have the best day
-Liv
Customer service
Huw - was great at sorting my quests around no claims bonus
7 september 2026
Omdöme utan inbjudan
Svar från Quote Detective
Thank you so much for leaving this review, Huw will be delighted to read this. Have a great day
-Liv
Hew.
Hew, dealt with my query very professionally and promptly! Great service would highly recommend
7 september 2026
Omdöme utan inbjudan
Svar från Quote Detective
Thank you so much for this review, Huw will be thrilled to read this
Have the best day
-Liv
Long wait but very helpful rep
Very lengthy waiting time but Jaimie was very helpful and resolved my issues straight away, 2 stars for the waiting time, 5 stars for Jaimie. Thankyou
4 september 2026
Omdöme utan inbjudan
Svar från Quote Detective
Thank you so much for taking the time to write this, Jaimie will be thrilled to read this. We do sincerely apologize for the current wait times as we are experiencing a high level of calls right now and working as best as we can to get these all answered in a short time. We do also have a live chat option to speak to an agent as this can sometimes be quicker if your interested this is on our website
Have a great day
-Liv
Excellent service
Excellent service, helpful and very professional. As well
The price was very competitive, their service was excellent.
3 september 2026
Omdöme utan inbjudan
Svar från Quote Detective
Thank you so much for leaving this review, hope you have a lovely day
-Liv
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.