Very disappointing experience. I only got a quote online to compare prices, but when I called them, they quoted me a few hundred pounds more than the price shown online. They then told me the original... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have dealt with Quote Detective for two years, and I chose to go with the renewal they recommended. Mason and Thomas have been great, polite, and professional. The staff are patient and offer more s... Se mer
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Jaimie was great to deal with on the phone . Had good personality and just made the whole quote go quickly and smoothly. Also informed me there was more of a rebate than originally quoted. An asset... Se mer
Amazing service from Callum. Got declined from multiple insurance companies but Callum helped get me the best priced policy around! Thanks a lot mate
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Företagsinformation
Skrivet av företaget
Quote Detective is an insurance intermediary devoted to driving down the cost of your insurance. Our team is made up of experts with extensive experience in the specialist motor insurance market. Using innovative pricing technology we deliver unique competitive prices to our customers and provide multi vehicle discounts. We are dedicated to getting it right for you first time. Friendly UK based call centres to help you along the way. Quote Detective operates in the following niche sectors of the non standard motor market: • High net worth individuals • Convicted drivers – both motoring and non motoring • High performance vehicles • Young drivers • Modified vehicles • Multi-car and Multi-vehicle policies
Kontaktuppgifter
Top Floor, Cwmbran House, Mamhilad Park Estate, NP4 0HZ, Pontypool, Storbritannien
- 01495362913
- contact@quotedetective.com
- www.quotedetective.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 96 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service
Excellent service, helpful and very professional. As well
The price was very competitive, their service was excellent.

Svar från Quote Detective
I would like to thank Iwan who went…
I would like to thank Iwan who went above and beyond to help me ammend my broken insurance, great communication skills and intentive I was at ease thank you very much. Ruben H S

Svar från Quote Detective
This man was incredibly helpful.
This man was incredibly helpful.. I recommend using this company. He helped me out a hell of that and for that I am very grateful! Thank you brad 👍🏼

Svar från Quote Detective
Customer Service - Huw
Huw was fantastic. Got to the core of my problem quickly and was entirely professional and helpful

Svar från Quote Detective
I contacted QD customer services for… Taxi policy queries.
I contacted QD customer services for some queries regarding my taxi policy. Mr HUW was such a patient and helpful guy, he sorted all my queries. Great company and great staff. Very helpful. Thanks.

Svar från Quote Detective
Basically a scam
Basically a scam, they pray on drivers who have been previously banned to provide ridiculous quotes and you then can’t speak to the people you’ve actually got your policy with instead you are left on their phone line for hours waiting. Seriously don’t bother.

Svar från Quote Detective
Good service
Jammie and shew been very helpful, Just took a policy, so far staff is quite polite .

Svar från Quote Detective
They are broker not the main insurance
They are broker not the main insurance, stay away from them if you want peace.
Someone I know got insurance on 26/08/26 at 2pm, he called to cancel by
4pm the same day, they told him they have to receive cancellation rate from the insurance before cancellation,
on 28/08/26, the insurance was cancelled and they charged him £221.23 for just 2 hours of insurance, 125 for administrative fees and the person on the phone couldn't explain what the remaining charges of £96.42 is for, she said she would ask the insurance and email back. The person now emailed them and will take legal action if they don't refund his right amount of money, they said he will wait for 30 days for refund. They are unbelievable, I have not come across such company in my life.

Svar från Quote Detective
Insurance Renewal 12 Month Update.
This is an update, 12 months on and I'm up for renewal on my taxi insurance, today Thomas sorted out my insurance, again the staff member was extremely friendly and helpful, he also beat other prices I had received elsewhere. We had a great conversation while going through the process of renewal which made it stress free and actually an enjoyable process which isn't something you would normally say while parting ways with money for insurance....
Can't recommend this company enough, give it a go for your renewals am sure you won't be disappointed!

Svar från Quote Detective
Great experience from start to finish
Great experience from start to finish. The staff name is Carly she was professional, helpful, and responsive. They found a good policy at a reasonable price and made everything straightforward.

Svar från Quote Detective
Hasan @ quote detective
Just taken a policy for taxi with quote detective spoke to Hasan and he was absolutely brilliant helped me throughout everything and even managed to get me a better deal and a better policy.
Genuinely spoke so politely and professionally he is a breath of fresh air and is very understanding and knowledgable with outstanding customer service skills.
Did me all the headache in his own time and rang me back with everything sorted.
I’m very thankful I spoke to him as I was very confused with what to do but again made it so easy and understanding.
Thankyou hasan for the support and help your a true asset to the company and I hope you all the very best.

Svar från Quote Detective
Jimmy
Jimmy, 10/10, class. The last thing you want is to sit there and spend ages setting up insurance over phone when your sat in the car you’ve just bought at the dealership. Well, Jimmy was very professional and managed to go through all my details and set up my insurance properly super quick on my Leon FR. Exactly what you would want, I’ve had nothing but bad experience with insurance companies in the past but this guy has set a really good impression with this one. He gave me a lot of confidence in knowing how and what I’m covered for. Couldn’t rate this guy enough he needs a promotion or a bonus.

Svar från Quote Detective
My reply to your 2 reply...I have had…
My reply to your 2 reply...I have had car insurance for over 40 years...NEVER has any company kept my deposit for more than 3 days if I chose to cancel...STOP making excuses as to why you can't return MY MONEY OF £395 immediately..its disgusting and inexcusable as there is absolutely no reason for you to hold on to it...you piss people off so much they cancel and then hold on to their £395 ...how many more people have you done this with eh???. Deliberately for no reason making excuses as to why you can't insure them after approving them then saying the documents are not right when they were fine then constantly threatening to cancel the insurance AFTER THE £396 is paid so you can make interest on it then piss people off enough then they cancel like i have ...and all those people you have done the same thing to and keeping their £395 deposit for a whole month....even my bank said its underhanded and if you dont return it they will retrieve it for me!!
Don't insure with these scammers earning interest on other people's money!!!!?

Svar från Quote Detective
Need help finding a important document important …
Need help finding a important document a man called huw from customer service was so so helpful thanks again huw 5 star service of huw and quote detective 😄

Svar från Quote Detective
Customer service very helpful
Customer service very helpful, friendly and profesional, the staff membrem Hasan made the whole process easy and explained to me very clearly. Highly recommended!

Svar från Quote Detective
Hassan was amazing
Hassan was amazing. Explained everything perfectly and got me the insurance I wanted. 10/10 service.

Svar från Quote Detective
Huw was very helpful and quick in…
Huw was very helpful and quick in solving my issue.

Svar från Quote Detective
Exceptional service from the team
Exceptional service from the team. I had troubles finalising my insurance and had to call multiple times and i was treated very professionally by Mason, Max and Hasan. They ensured exceptional quality of service.

Svar från Quote Detective
Hasan was incredibly helpful and polite…
Hasan was incredibly helpful and polite in finding the perfect cover for me. Thank you Hasan

Svar från Quote Detective
Solution provider
I am very happy that HUW has provided best customer services, he was very polite and helpful throughout conversation and he sorted out my queries

Svar från Quote Detective
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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