Quote Detective Omdömen 

1 803
•
TrustScore 4.5 av 5

4,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Very disappointing experience. I only got a quote online to compare prices, but when I called them, they quoted me a few hundred pounds more than the price shown online. They then told me the original... Se mer

Betygsatt 5 av 5 stjärnor

I have dealt with Quote Detective for two years, and I chose to go with the renewal they recommended. Mason and Thomas have been great, polite, and professional. The staff are patient and offer more s... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Jaimie was great to deal with on the phone . Had good personality and just made the whole quote go quickly and smoothly. Also informed me there was more of a rebate than originally quoted. An asset... Se mer

Betygsatt 5 av 5 stjärnor

Amazing service from Callum. Got declined from multiple insurance companies but Callum helped get me the best priced policy around! Thanks a lot mate

Företaget har svarat

Företagsinformation

  1. Bilförsäkringsbolag
  2. också i
  3. Försäkringsagent
  4. Försäkringsmäklare

Skrivet av företaget

Quote Detective is an insurance intermediary devoted to driving down the cost of your insurance. Our team is made up of experts with extensive experience in the specialist motor insurance market. Using innovative pricing technology we deliver unique competitive prices to our customers and provide multi vehicle discounts. We are dedicated to getting it right for you first time. Friendly UK based call centres to help you along the way. Quote Detective operates in the following niche sectors of the non standard motor market: • High net worth individuals • Convicted drivers – both motoring and non motoring • High performance vehicles • Young drivers • Modified vehicles • Multi-car and Multi-vehicle policies


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 96 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(1 803)

373 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service, helpful and very professional. As well
The price was very competitive, their service was excellent.

3 september 2026
Omdöme utan inbjudan
Logotyp för Quote Detective

Svar från Quote Detective

Thank you so much for leaving this review, hope you have a lovely day
-Liv

Betygsatt 5 av 5 stjärnor

I would like to thank Iwan who went…

I would like to thank Iwan who went above and beyond to help me ammend my broken insurance, great communication skills and intentive I was at ease thank you very much. Ruben H S

4 september 2026
Omdöme utan inbjudan
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Svar från Quote Detective

Thank you so much for leaving this review, its great to hear Iwan could help and he will be thrilled to read this, hope you have a lovely day
-Liv

Betygsatt 5 av 5 stjärnor

This man was incredibly helpful.

This man was incredibly helpful.. I recommend using this company. He helped me out a hell of that and for that I am very grateful! Thank you brad 👍🏼

4 september 2026
Omdöme utan inbjudan
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Svar från Quote Detective

Thank you so much for leaving his review, this is lovely to see and Brad will be thrilled to read this. Hope you have a lovely day
-Liv

Betygsatt 5 av 5 stjärnor

Customer Service - Huw

Huw was fantastic. Got to the core of my problem quickly and was entirely professional and helpful

3 september 2026
Omdöme utan inbjudan
Logotyp för Quote Detective

Svar från Quote Detective

Thank you so much for leaving this review, this is lovely to hear and im sure Huw will be thrilled to read this. Hope you have a great day
-Liv

Betygsatt 5 av 5 stjärnor

I contacted QD customer services for… Taxi policy queries.

I contacted QD customer services for some queries regarding my taxi policy. Mr HUW was such a patient and helpful guy, he sorted all my queries. Great company and great staff. Very helpful. Thanks.

3 september 2026
Omdöme utan inbjudan
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Svar från Quote Detective

Good Evening,

Thank you for leaving 5 stars we are happy to see you were happy with our service especially Huw who will be thrilled to read this.
We hope this continues for many years to come.
If you require anything during your policy term then please don't hesitate to contact us.
Kind Regards
Carly

Betygsatt 1 av 5 stjärnor

Basically a scam

Basically a scam, they pray on drivers who have been previously banned to provide ridiculous quotes and you then can’t speak to the people you’ve actually got your policy with instead you are left on their phone line for hours waiting. Seriously don’t bother.

2 september 2026
Omdöme utan inbjudan
Logotyp för Quote Detective

Svar från Quote Detective

Good Evening,

We are sorry to see that you are unhappy. we do currently have longer than usual hold times at the moment but all calls will be answered as quick as possible. Please also note we do have live chat on our website which you can go onto to speak to an advisor. If you would like us to investigate this please could you email more details to contact@quotedetective.com or pop onto our live chat? We want to help all out clients.
Kind Regards
Carly
Kind Regards
Carly

Betygsatt 5 av 5 stjärnor

Good service

Jammie and shew been very helpful, Just took a policy, so far staff is quite polite .

1 september 2026
Omdöme utan inbjudan
Logotyp för Quote Detective

Svar från Quote Detective

Thank you so much for leaving this review, this is lovely to hear and hope this continues for many years to come.
-Liv

Betygsatt 1 av 5 stjärnor

They are broker not the main insurance

They are broker not the main insurance, stay away from them if you want peace.
Someone I know got insurance on 26/08/26 at 2pm, he called to cancel by
4pm the same day, they told him they have to receive cancellation rate from the insurance before cancellation,
on 28/08/26, the insurance was cancelled and they charged him £221.23 for just 2 hours of insurance, 125 for administrative fees and the person on the phone couldn't explain what the remaining charges of £96.42 is for, she said she would ask the insurance and email back. The person now emailed them and will take legal action if they don't refund his right amount of money, they said he will wait for 30 days for refund. They are unbelievable, I have not come across such company in my life.

26 augusti 2026
Omdöme utan inbjudan
Logotyp för Quote Detective

Svar från Quote Detective

Good Morning, we do make all customers aware we are the broker and not the insurance company and we make all of our fees known during the sales call including any and all cancellation fees. We would in this case charge for a full days insurance as this has started and we cancel with effect 23:59. I would be more than happy to look into the fees as this does seem a bit steep for just one days cover, if you or your friend would like to reply to this message or give us a call / email we can look into the cancellation and give you a complete breakdown.
Many thanks
-Liv

Betygsatt 5 av 5 stjärnor

Insurance Renewal 12 Month Update.

This is an update, 12 months on and I'm up for renewal on my taxi insurance, today Thomas sorted out my insurance, again the staff member was extremely friendly and helpful, he also beat other prices I had received elsewhere. We had a great conversation while going through the process of renewal which made it stress free and actually an enjoyable process which isn't something you would normally say while parting ways with money for insurance....

Can't recommend this company enough, give it a go for your renewals am sure you won't be disappointed!

28 augusti 2026
Omdöme utan inbjudan
Logotyp för Quote Detective

Svar från Quote Detective

Thank you so much for this review, we are so glad to hear you have renewed with us and we could beat all other prices. Thomas will be delighted to see this. Hopefully you continue to renew for many years to come have a great day
-Liv

Betygsatt 5 av 5 stjärnor

Great experience from start to finish

Great experience from start to finish. The staff name is Carly she was professional, helpful, and responsive. They found a good policy at a reasonable price and made everything straightforward.

27 augusti 2026
Omdöme utan inbjudan
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Svar från Quote Detective

Thank you so much for leaving this review, we are glad to hear Carley could help you and she will be delighted to read this. Have a great day
-Liv

Betygsatt 5 av 5 stjärnor

Hasan @ quote detective

Just taken a policy for taxi with quote detective spoke to Hasan and he was absolutely brilliant helped me throughout everything and even managed to get me a better deal and a better policy.
Genuinely spoke so politely and professionally he is a breath of fresh air and is very understanding and knowledgable with outstanding customer service skills.
Did me all the headache in his own time and rang me back with everything sorted.
I’m very thankful I spoke to him as I was very confused with what to do but again made it so easy and understanding.
Thankyou hasan for the support and help your a true asset to the company and I hope you all the very best.

27 augusti 2026
Omdöme utan inbjudan
Logotyp för Quote Detective

Svar från Quote Detective

Thank you so much for leaving this review, this is so nice to hear and im sure Hasan will be thrilled to read this. We hope this continues for many years to come. Have a great day
-Liv

Betygsatt 5 av 5 stjärnor

Jimmy

Jimmy, 10/10, class. The last thing you want is to sit there and spend ages setting up insurance over phone when your sat in the car you’ve just bought at the dealership. Well, Jimmy was very professional and managed to go through all my details and set up my insurance properly super quick on my Leon FR. Exactly what you would want, I’ve had nothing but bad experience with insurance companies in the past but this guy has set a really good impression with this one. He gave me a lot of confidence in knowing how and what I’m covered for. Couldn’t rate this guy enough he needs a promotion or a bonus.

26 augusti 2026
Omdöme utan inbjudan
Logotyp för Quote Detective

Svar från Quote Detective

Thank you so much for leaving this review, we are so glad to hear Jimmy could help and he will be thrilled to read this as will his manager. We hope this continues for many years to come. Have a great day
-Liv

Betygsatt 1 av 5 stjärnor

My reply to your 2 reply...I have had…

My reply to your 2 reply...I have had car insurance for over 40 years...NEVER has any company kept my deposit for more than 3 days if I chose to cancel...STOP making excuses as to why you can't return MY MONEY OF £395 immediately..its disgusting and inexcusable as there is absolutely no reason for you to hold on to it...you piss people off so much they cancel and then hold on to their £395 ...how many more people have you done this with eh???. Deliberately for no reason making excuses as to why you can't insure them after approving them then saying the documents are not right when they were fine then constantly threatening to cancel the insurance AFTER THE £396 is paid so you can make interest on it then piss people off enough then they cancel like i have ...and all those people you have done the same thing to and keeping their £395 deposit for a whole month....even my bank said its underhanded and if you dont return it they will retrieve it for me!!
Don't insure with these scammers earning interest on other people's money!!!!?

26 augusti 2026
Omdöme utan inbjudan
Logotyp för Quote Detective

Svar från Quote Detective

Good Evening,
We are sorry to see that you are unhappy with the policy you have taken out. We do make it clear during the sales call and welcome letter what documents are required and how long refunds can take. As we are a broker refunds can take up to 30 days as we need to wait for the insurer to send the money to us to pass to you subject to no claims or any payments in cycle clearing.
If you would like us to take a further look into this for you please email contact@quotedetective.com with some further information and we will be happy to investigate
Kind Regards
Carly

Betygsatt 5 av 5 stjärnor

Need help finding a important document important …

Need help finding a important document a man called huw from customer service was so so helpful thanks again huw 5 star service of huw and quote detective 😄

26 augusti 2026
Omdöme utan inbjudan
Logotyp för Quote Detective

Svar från Quote Detective

Thank you so much for leaving this review, Huw will be thrilled to read this and we are so glad he could help. Have a great day
-Liv

Betygsatt 5 av 5 stjärnor

Customer service very helpful

Customer service very helpful, friendly and profesional, the staff membrem Hasan made the whole process easy and explained to me very clearly. Highly recommended!

26 augusti 2026
Omdöme utan inbjudan
Logotyp för Quote Detective

Svar från Quote Detective

Thank you so much for leaving this review, this is great to hear that Hasan could help and hope this continues for many years to come
Have a great day -Liv

Betygsatt 5 av 5 stjärnor

Hassan was amazing

Hassan was amazing. Explained everything perfectly and got me the insurance I wanted. 10/10 service.

25 augusti 2026
Omdöme utan inbjudan
Logotyp för Quote Detective

Svar från Quote Detective

Thank you so much for leaving this review, we are glad to hear Hasan could help and hope this continues for many years to come. Have a great day
-Liv

Betygsatt 5 av 5 stjärnor

Huw was very helpful and quick in…

Huw was very helpful and quick in solving my issue.

25 augusti 2026
Omdöme utan inbjudan
Logotyp för Quote Detective

Svar från Quote Detective

Thank you so much for leaving this review, Huw will be thrilled to see this. have a great day
-Liv

Betygsatt 5 av 5 stjärnor

Exceptional service from the team

Exceptional service from the team. I had troubles finalising my insurance and had to call multiple times and i was treated very professionally by Mason, Max and Hasan. They ensured exceptional quality of service.

24 augusti 2026
Omdöme utan inbjudan
Logotyp för Quote Detective

Svar från Quote Detective

Thank you so much for leaving this review, glad to hear the boys could help and they will be thrilled to read this. Have a great day
-Liv

Betygsatt 5 av 5 stjärnor

Hasan was incredibly helpful and polite…

Hasan was incredibly helpful and polite in finding the perfect cover for me. Thank you Hasan

24 augusti 2026
Omdöme utan inbjudan
Logotyp för Quote Detective

Svar från Quote Detective

Thank you so much for leaving this review, its great to see Hasan could help and i will pass this on to him and his manager. Have a lovely day
-Liv

Betygsatt 5 av 5 stjärnor

Solution provider

I am very happy that HUW has provided best customer services, he was very polite and helpful throughout conversation and he sorted out my queries

24 augusti 2026
Omdöme utan inbjudan
Logotyp för Quote Detective

Svar från Quote Detective

Thankyou so much for this review, its lovely to see Huw could help and hope this continues for yourself. Have a great day
-Liv

Detta är Trustpilot

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