I visited Pure Seoul store at Westfield Stratford to buy a Vitamin C + Hyaluronic Acid serum or cream and a lip treatment/oil/mask. I found both with the help of the kind and prepared sales advisors.... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I feel welcomed and not judged every single time yes when i’m done shopping i’m appauled when i realise how much im loosing on like 3 products but staff are really friendly always helping out!
The shop is nice and bright and staff are very welcoming. Looking round the shelves is very interesting as there are different products from brands I have not heard of before. That’s when the staff ar... Se mer
Företaget har svarat
The store has a great selection of everyday, versatile products. It’s got all the mainstream Korean skin care. I sometimes wish that the women/ girls working at the store chatted a bit more with custo... Se mer
Företagsinformation
Skrivet av företaget
Welcome to PURESEOUL – the UK's No.1 destination for all things K-Beauty since 2019! 🇰🇷 As the nation's leading Korean Cosmetic specialist, we offer over 1000 hand-picked beauty products from more than 50 brands – the largest selection of authentic Korean skincare, makeup, and hair care products in the United Kingdom. 🇬🇧 But wait, there's more! We don't just exist in the virtual world; we have super aesthetic offline stores across the UK (including London, Oxford City, and Westfield Mall) where you can experience the best of K-beauty IRL. Come by, say hi, and try out your next beauty obsession at one of our baby blue wonderland boutiques ✨ Did we mention we're the most trusted K-Beauty store in England? With over 5,000 5-star reviews, you can trust us to pick the best goodies for you. Whether you're a skincare pro or a beauty newbie, PURESEOUL is your friendly guide to all things glass skin. Are you ready to discover the world of K-Beauty with us? Let's do this! 💙
Kontaktuppgifter
70 Charing Cross Rd, London , WC2H 0BJ, London, Storbritannien
- team@pureseoul.co.uk
- www.pureseoul.co.uk
4,5
Utmärkt
12 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I had a wonderful experience shopping…
I had a wonderful experience shopping with PureSeoul! The entire team was incredibly helpful, friendly, and supportive throughout the process. Their customer service was excellent, and everyone was so lovely and welcoming. I’m really happy with my experience and would definitely recommend PureSeoul to others. Thank you for such a great experience! 💗✨
7 oktober 2026
Svar från PURESEOUL
Thank you so much for your amazing review! We're really happy to hear you had such a great experience with our team. Your feedback means a lot to us, and we really appreciate the recommendation.
Product is great
28 september 2026
Lots of variety
The staff was really nice, and there was a really good selection of products!
7 oktober 2026
Great customer care
Great customer care , unfortunately not keen on the serum pump not great and the cream isn’t rich enough for me ;(
4 oktober 2026
The staff were very helpful as this was…
The staff were very helpful as this was my first visit and purchase. They knew their products and I'm really enjoying using my new moisturiser.
1 oktober 2026
Svar från PURESEOUL
Thank you for the wonderful feedback! We're glad you enjoyed your first visit, and we're so pleased our team guided you to a product you love.
The manager treated me like an…
The manager treated me like an inconvenience when I asked to apply the student discount on my products. It was a genuinely upsetting felt unsettled after.
6 oktober 2026
Svar från PURESEOUL
Thank you for sharing your feedback. We’re sorry to hear that you left feeling unsettled after your visit.
Please be assured that your feedback will be shared with the relevant team and used to help us improve the customer experience moving forward. We appreciate you taking the time to bring this to our attention.
Svar från PURESEOUL
Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t feel as welcoming as we would hope.
We want all our customers to feel comfortable and valued when visiting us, and your feedback will be shared with the relevant team to help us improve the customer experience moving forward.
My shopping assistant was amazing
My shopping assistant was amazing, she recommended great products!
5 oktober 2026
pleasure to shop again
I loved how the staff guided me through the whole purchase in the Oxford store
29 september 2026
Excellent service and polite
3 oktober 2026
Helpful staff
1 oktober 2026
Great products lovely staff in your Leicester store very friendly and helpful
Lovely products at a very good price
6 oktober 2026
Good stuff.
Staff were helpful. Love the products. Bought Lador perfumed hair oil. Daughter got some lip and cheek stuff. I wish there’s more Korean products for makeups and skin care. Like olive young shop in Korea.
5 oktober 2026
Detta är Trustpilot
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