PURESEOUL Omdömen 

12 102
•
TrustScore 4.5 av 5

4,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The staff were so helpful, so knowledgable a and so accommodating. They encouraged us to test the products and showed us what would work for us. This is rare, most stores act as though you are breakin... Se mer

Betygsatt 5 av 5 stjärnor

I visited Pure Seoul store at Westfield Stratford to buy a Vitamin C + Hyaluronic Acid serum or cream and a lip treatment/oil/mask. I found both with the help of the kind and prepared sales advisors.... Se mer

Företaget har svarat

Betygsatt 2 av 5 stjärnor

The store is lovely, product range impeccable. However we were not approached to offer help, the ladies behind the counters were cursing loudly.. we are all humans and it does happen but insure you... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I feel welcomed and not judged every single time yes when i’m done shopping i’m appauled when i realise how much im loosing on like 3 products but staff are really friendly always helping out!

Företagsinformation

  1. Leverantör av skönhetsprodukter
  2. också i
  3. Kosmetika
  4. Kosmetikbutik

Skrivet av företaget

Welcome to PURESEOUL – the UK's No.1 destination for all things K-Beauty since 2019! 🇰🇷 As the nation's leading Korean Cosmetic specialist, we offer over 1000 hand-picked beauty products from more than 50 brands – the largest selection of authentic Korean skincare, makeup, and hair care products in the United Kingdom. 🇬🇧 But wait, there's more! We don't just exist in the virtual world; we have super aesthetic offline stores across the UK (including London, Oxford City, and Westfield Mall) where you can experience the best of K-beauty IRL. Come by, say hi, and try out your next beauty obsession at one of our baby blue wonderland boutiques ✨ Did we mention we're the most trusted K-Beauty store in England? With over 5,000 5-star reviews, you can trust us to pick the best goodies for you. Whether you're a skincare pro or a beauty newbie, PURESEOUL is your friendly guide to all things glass skin. Are you ready to discover the world of K-Beauty with us? Let's do this! 💙


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

12 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(12 102)

2 010 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Lovely website

Lovely website, easy to use and great prices. Very quick delivery. Will be using again!

9 oktober 2026
Logotyp för PURESEOUL

Svar från PURESEOUL

Thank you for your feedback! We’re delighted to hear that you had such a positive shopping experience with us. We really appreciate your support!

Betygsatt 5 av 5 stjärnor

Excellent Product and Customer Service

I visited Pure Seoul store at Westfield Stratford to buy a Vitamin C + Hyaluronic Acid serum or cream and a lip treatment/oil/mask. I found both with the help of the kind and prepared sales advisors. Both the products were excellent! In addition to it, I purchased a long lasting black eyeliner (this was excellent, too!). Highly recommended!

8 oktober 2026
Logotyp för PURESEOUL

Svar från PURESEOUL

Thank you for your wonderful review! We’re so glad to hear that our team at Westfield Stratford were able to help you find the perfect products. Thank you for recommending us, and we look forward to welcoming you back soon!

Betygsatt 5 av 5 stjärnor

Amazing staff

Everyone at PureSeoul was so friendly and welcoming. Someone helped me decide on a new spf and took the time to explain the benefits and ask what I wanted from my SPF.
Good variety of products on display.

7 oktober 2026
Betygsatt 4 av 5 stjärnor

Come back again and again :)

The store has a great selection of everyday, versatile products. It’s got all the mainstream Korean skin care. I sometimes wish that the women/ girls working at the store chatted a bit more with customers and less amongst themselves.- would make the store more inviting :) - but they are very helpful and are up to date on all online deals.

7 oktober 2026
Betygsatt 5 av 5 stjärnor

Ive been unwell for a good few years

Ive been unwell for a good few years. And unable to look after myself. But I’ve been able to get a little support and that means I can start feeling like a girl again. Skin care was one of those things I wanted to start with. I found Puresoul via TikTok and honestly excited to be using them going forward. They have sooo many goodness.. firstly the ordering on the website, if you’re not too sure what you’re looking for, they have this tailored and recommended products. Which is perfect for me- I’m essentially a newbie into beauty products and they have made it so easy and seamless. The website is easy to use, the delivery is actually quick and I love the communication from them. And the good thing about their recommendations- you can go as advanced or as basic as you need. Like the emails suggesting the type of products they have and what they’ll be great for- love that. Saved me a lot of time having to go down rabbit holes unnecessarily.

7 oktober 2026
Betygsatt 2 av 5 stjärnor

The store is lovely

The store is lovely, product range impeccable.
However we were not approached to offer help, the ladies behind the counters were cursing loudly.. we are all humans and it does happen but insure you serve clients first and be discreet while swearing..

9 oktober 2026
Logotyp för PURESEOUL

Svar från PURESEOUL

Thank you for your feedback about our store and product range. We’re glad you enjoyed the selection, but we’re truly sorry that your experience with our team did not meet the standard we strive to provide.

We agree that customers should always feel welcomed, supported and comfortable in our store, and we sincerely apologise that this was not your experience.

Your feedback is important to us, and we’ll share your comments with the relevant team to ensure they’re addressed appropriately.

Thank you again for bringing this to our attention. We hope to have the opportunity to provide you with a much better experience on your next visit.

Betygsatt 3 av 5 stjärnor

I feel like some free sample would be…

I feel like some free sample would be nice, but overall its nice to try different products out.

15 oktober 2026
Logotyp för PURESEOUL

Svar från PURESEOUL

Thank you for sharing your feedback with us, and we really appreciate your suggestion!

We regularly have exciting promotions and opportunities in store, so we hope to welcome you back to PURESEOUL soon for an even better experience!

Betygsatt 5 av 5 stjärnor

The products are A*

The products are A*
My skin feels instantly better and only after 3 days of face routine morning and night I see a big difference

9 oktober 2026
Logotyp för PURESEOUL

Svar från PURESEOUL

We’re so happy to hear that you’re enjoying your products and have already noticed a difference in your skin. We really appreciate your support and hope you continue to enjoy your products!

Betygsatt 4 av 5 stjärnor

It’s a nice smelling scent but…

It’s a nice smelling scent but a bit strong for my husband. It’s also very masculine (which he liked). Nothing bad about it (though the sealed packaging on the bottle openings is super difficult to open—I cut myself on the plastic. Better than it leaking in transit I suppose) just not a repurchase.

7 oktober 2026

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