PureJewels Omdömen 

49
•
TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I purchased a 22 ct Gold Dragon chain. I’m very pleased with it, and have zero issues with the overall buying experience. On reflection - Pure Jewels came across as quite impressive. The individual I... Se mer

Betygsatt 4 av 5 stjärnor

I placed my order and needed it delivered before I left for holiday overseas. I'd had no despatch confirmation so contacted Pure Jewels to follow up. It seems my order hadn't been processed in good... Se mer

Betygsatt 5 av 5 stjärnor

I have know Pure Jewels for the best part of the decade and one thing for sure is nothing is ever the same! From the moment you step into the shop, to the people that serve you, to the warmth and ho... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

What an amazing service from choosing the nose ring as i didn’t know what size I was looking for, to the confirmation and photos of the delivery docs. Not only were they a pleasure to talk too, but n... Se mer

Företaget har svarat

Företagsinformation

  1. Smyckesbutik
  2. också i
  3. Juvelerare
  4. Smyckeshandlare
  5. Smyckesreparation
  6. Smyckestillverkare
  7. Smyckesvärderare

Skrivet av företaget

Pure Jewels is an award winning jewellery brand in Green Street, east London. We celebrate journeys with real gold and platinum fine jewellery. We are passionately preserving our heritage crafts as artisans and makers since 1950. PureJewels is a specialist in 22ct gold jewellery, platinum, diamonds and coloured gemstones. At PureJewels, we have our own in house workshop and also work directly with artisans for all our intricate and traditional heritage jewellery. At Pure Jewels, we manufacture our platinum and gold engagement rings in house and also provide a bespoke design and 👨‍🏭 service to our customer’s personal taste.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

49 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(49)

2 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Five ⭐️

I purchased a 22 ct Gold Dragon chain. I’m very pleased with it, and have zero issues with the overall buying experience. On reflection - Pure Jewels came across as quite impressive. The individual I dealt with called Jay was very reassuring, and his weighted responses to all my queries were delivered with aplomb. He was your salesman’s salesman, and steered me expertly to a purchase.  

13 oktober 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Good response

I placed my order and needed it delivered before I left for holiday overseas. I'd had no despatch confirmation so contacted Pure Jewels to follow up. It seems my order hadn't been processed in good time but the team there leapt into action, got it prepared, despatched and delivered before I travelled.

Regarding the jewellery itself, there's a wide selection, good pricing and looks well made,

14 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent Service

I have been buying gold bars from Pure Jewels for around a year now and have always experienced a high level of customer service. I receive regular updates from the minute I order. If the order is out of stock I get informed and have the choice to cancel or wait. Very understanding staff as I have a physical disability and sometimes struggle to communicate on the phone they are very patient and polite with me and this is the main reason I order from Pure Jewels.

13 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

What can I say about this company

What can I say about this company? from the time I rang them and placed the order, the service I received was impeccable, they made sure my items were sent well secured and the date I wanted, beautifully packed.

If you want to place an order with them please do so, for them customers are first, whether you are in the shop, on line, on chat or even on phone, service with a smile and promise is guaranteed.

27 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The customer service is next level…

The customer service is next level really good communication throughout and the dragon chains Quality is outstanding i love the shimmer on it from the sun.
I will be a return customer

4 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I loved my purchased than you very much…

I loved my purchased than you very much 🥰

18 februari 2025
Omdöme utan inbjudan
Logotyp för PureJewels

Svar från PureJewels

Hi,

Thank you so much! We're delighted to hear that you loved your purchase. 😊 Your support means a lot to us, and we hope to serve you again in the future!

Best regards,
PureJewels Team

Betygsatt 5 av 5 stjärnor

Extremely helpful

Extremely helpful. Very efficient communication and delivery. Thank you so much for the pleasant experience and high quality jewellery

18 februari 2025
Omdöme utan inbjudan
Logotyp för PureJewels

Svar från PureJewels

Dear Sommia,

Thank you so much for your kind words! We're delighted to hear that you had a great experience with our service and jewellery. Your satisfaction means the world to us, and we truly appreciate your support. We look forward to serving you again in the future!

Best regards,
PureJewels Team

Betygsatt 5 av 5 stjärnor

Excellent customer service.

16 februari 2025
Omdöme utan inbjudan
Logotyp för PureJewels

Svar från PureJewels

Dear Girish,

Thank you for your feedback! We're glad you had a good experience with our service. We look forward to assisting you again in the future!

Best regards,
PureJewels Team

Betygsatt 5 av 5 stjärnor

Pure Jewels is truly the best…

Pure Jewels is truly the best jewellery shop and the only one I trust for all my jewellery needs! The quality of their pieces is unmatched, and the service is always impeccable. From the stunning designs to the attention to detail, every purchase has been a perfect experience. I wouldn’t shop anywhere else—Pure Jewels sets the standard for excellence. Highly recommended

10 februari 2025
Omdöme utan inbjudan
Logotyp för PureJewels

Svar från PureJewels

Dear Kaye,

Thank you for your wonderful review! We're delighted you trust PureJewels for all your jewellery needs. Your kind words about our quality, designs, and service inspire us to keep delivering excellence.
We look forward to welcoming you back for your next special piece. Thank you for being a valued part of the Pure Jewels family!

Warm regards,
PureJewels Team

Betygsatt 5 av 5 stjärnor

Great selection of jewellery

Very easy to navigate the website, but difficult to choose what to buy amongst the beautiful selection of jewellery available. My niece loved her key pendant - an ideal 18th birthday present. Fantastic communications and speedy delivery. Highly recommended jewellers.

28 januari 2025
Omdöme utan inbjudan
Logotyp för PureJewels

Svar från PureJewels

Thank you for your lovely review! We're so glad your niece loved her key pendant and that you had a great shopping experience. Hope to see you again soon! 💖✨

Kind Regards,
PureJewels Team

Betygsatt 5 av 5 stjärnor

Beautiful items and outstanding service

Each item is made with meticulous care, the designs are beautiful and unique. We'll worth the price. The service is outstanding and delivery was quick.

1 februari 2025
Omdöme utan inbjudan
Logotyp för PureJewels

Svar från PureJewels

Dear Shelly,

Thank you for your kind words! We're thrilled you love our designs and appreciate the care we put into each piece. Glad you had a great experience with our service and delivery. Hope to see you again! ✨💖

Kind Regards,
PureJewels Team

Betygsatt 5 av 5 stjärnor

Bought a ring for my girlfriend and she…

Bought a ring for my girlfriend and she absolutely loved it, the sunrise alloy is beautiful and the service is great here, will be buying from here again

25 januari 2025
Omdöme utan inbjudan
Logotyp för PureJewels

Svar från PureJewels

Hi Sam,

Thanks for the awesome review! We're so glad your girlfriend loved the ring and that you had a great experience. Looking forward to having you shop with us again!

Best regards,
PureJewels Team

Betygsatt 5 av 5 stjärnor

My go to place for years

My go to place for years! Excellent customer service, unique designs, exclusive ideas. Thanks! Would highly recommend.

31 januari 2025
Omdöme utan inbjudan
Logotyp för PureJewels

Svar från PureJewels

Hi Gira & Jay,

Thank you for the amazing feedback! We're so glad to be your go-to spot and appreciate your kind words. We look forward to serving you for many more years to come!

Best regards,
PureJewels Team

Betygsatt 5 av 5 stjärnor

Great customer service

Great customer service - was looking for a specific pendant and the team were really helpful in capturing my vision of what I wanted. It was great to see the vision come to life as part of their wider collection and I couldn’t be happier with the end result. Comms were helpful throughout the process and happy with their service overall. Highly recommend.

28 januari 2025
Omdöme utan inbjudan
Logotyp för PureJewels

Svar från PureJewels

Dear Tara,

Thank you so much for your kind words! We're thrilled to hear that our team brought your vision to life and that you’re happy with the final result. It was a pleasure working with you, and we truly appreciate your recommendation. If you ever need anything else in the future, we’d love to help again!

Best regards,
PureJewels Team

Betygsatt 5 av 5 stjärnor

Looking for bangles for our daughter

Looking for bangles for our daughter. Lovely selection and choice of designs. Helpful staff that did not pressurise. Pleasure doing business

23 januari 2025
Omdöme utan inbjudan
Logotyp för PureJewels

Svar från PureJewels

Dear David,

Thank you for your wonderful feedback! We're thrilled to know that you love our unique products and appreciate our commitment to excellent customer service. It means a lot to us that you notice our efforts to ensure customer satisfaction. We look forward to welcoming you back soon!

Best regards,
PureJewels Team

Betygsatt 5 av 5 stjärnor

Great experience!!!

I’ve shopped at pure jewels a couple of times, their products are one of a kind the customer service is excellent. Always going the extra mile to meet customer satisfaction. I am very much looking forward to my next visit.

23 januari 2025
Omdöme utan inbjudan
Logotyp för PureJewels

Svar från PureJewels

Dear Preeti,

Thank you so much for your kind words and continued support! We're delighted to hear that you enjoy our unique products and excellent customer service. Going the extra mile for our customers is always our pleasure. We can’t wait to welcome you back on your next visit!

Best regards,
PureJewels Team

Betygsatt 5 av 5 stjärnor

Good service

Good service

9 januari 2025
Omdöme utan inbjudan
Logotyp för PureJewels

Svar från PureJewels

Dear Renju,

Thank you for your kind words! We're glad you had a good experience with our service. We look forward to assisting you again in the future!

Best regards,
PureJewels Team

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer