Protyre Autocare - Guildford Moorfield Road Omdömen 

1 609
TrustScore 5 av 5

4,8

42 Moorfield Road, Guildford, GU1 1RU Guildford, Surrey, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I always come back to Protyre Guildford, the (lovely) manager always goes the extra mile to help whenever she can. Anytime I've had an issue they've always done their very best to resolve it ASAP.... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Excellent service !! Took Volvo XC90 in as they were open on a bank holiday. Great very friendly and helpful staff had a new tyre fitted which they got in for me due to screw in side wall They the... Se mer

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Betygsatt 5 av 5 stjärnor

Always friendly staff at the service desk, especially Becky. Very pleased with their work o my car Services and for their advice. advice, The prices for the services are reasonable with their disco... Se mer

Betygsatt 3 av 5 stjärnor

They asked me to pay £120 for alignment... only for 2 wheels...60 for a wheel.. this price is ridiculous expensive, as I paid £45 a month ago at a different protyre shop. Alignment usually costs £50-... Se mer

Företaget har svarat


Företagsinformation

  1. Däckverkstad
  2. Försäljare av bromssystem
  3. Försäljare av bilbatterier
  4. Bilbesiktning
  5. Bilservice
  6. Hjulinställning

Skrivet av företaget

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Kontaktuppgifter

  • 42 Moorfield Road, Guildford, GU1 1RU, Guildford, Surrey, Storbritannien

  • 01483 566355

4,8

Utmärkt

TrustScore 5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(1 609)

34 418 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Brilliant service

Brilliant service from everyone I dealt with.
Went in with a puncture and was back on the road again within the hour.
Thanks!🙂

3 mars 2026
Betygsatt 5 av 5 stjärnor

Hunter 4 wheel alignment

Second time visiting the Guildford branch for 4 wheel alignment on the Hunter system. Great service, good knowledge and technicians. Love the certificate on the wall re not ripping women off, nice touch. Will definitely use again.

28 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Always friendly and they thoroughly…

Always friendly and they thoroughly check the order to make sure you're getting the correct tyre(s) for your vehicle.

27 februari 2026
Logotyp för Protyre Autocare - Guildford Moorfield Road

Svar från Protyre Autocare - Guildford Moorfield Road

Dear Nigel Eastman,

We appreciate you sharing your feedback.

We're happy to hear that you find our team at our Guildford Moorfield Road branch, friendly and that we thoroughly check your order to ensure you get the correct tyres for your vehicle.

Thank you!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Betygsatt 1 av 5 stjärnor

Not good they failed my MOT saying that…

Not good they failed my MOT saying that the power steering was leaking and i had to go to the main dealer,
The main dealer(Nissan) said it wasn't leaking just residue on the joints and passed its MOT

2 maj 2025
Logotyp för Protyre Autocare - Guildford Moorfield Road

Svar från Protyre Autocare - Guildford Moorfield Road

Dear Raymond Atkinson,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our  Guildford Moorfield Road branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Betygsatt 5 av 5 stjärnor

Great Service

Booked MOT online and received £10 against the booking. Arrived early, they attended to the vehicle early and were professional amd courteous throughout.

25 februari 2026
Betygsatt 5 av 5 stjärnor

Friendly and efficient staff

Friendly and efficient staff. They always make you feel welcome and give me special attention knowing I lost my husband recently. I feel confident that the work they do on my car is necessary unlike many garages who ‘find’ problems!

16 februari 2026
Betygsatt 2 av 5 stjärnor

Beware hidden costs

To be fair, the service generally was good but with a few caveats. Trying to charge £10 per wheel to swap the front tyres to the back, unbelievable for undoing 4 extra bolts per side when I was spending several
Hundred pounds.
I punctured one of the new tyres within a week on a pothole so went back again. This time the mechanic told me I also needed the existing rear tyres replacing for some absolute nonsense reason, which was missed the week before. So beware of unnecessary upselling, I checked them with another garage and were told they were fine.
Also, price wise they added £40 to the price in the garage compared to online (price matched after I complained) but again, beware

18 februari 2026
Logotyp för Protyre Autocare - Guildford Moorfield Road

Svar från Protyre Autocare - Guildford Moorfield Road

Dear Customer,

Thank you for notifying us of your concerns regarding the costs. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Betygsatt 5 av 5 stjärnor

It was a last minute booking

It was a last minute booking following a need to check steering geometry after an encounter with a large pothole..

Protyre fitted me in and did check and adjustments in 45 minutes.

Great friendly and professional service

18 februari 2026
Betygsatt 5 av 5 stjärnor

Extremely helpful!

Extremely helpful when I visited after having a puncture in a tyre. Had all 6 childminding children with me and it wasnt an issue at all. Very friendly and although the issue wasnt resolved - through absolutely No fault of the garage, I am so grateful for their time.
I would highly recommend them and will use them again in the future. Thank You!

18 februari 2026
Omdöme utan inbjudan

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