Had Alex Cioc and his colleague deliver this morning under order 1035692. Delivered first thing at the start of the window promptly and efficiently, polite and friendly and goods haven't been inspecte... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Sat 26th Sept .26 We had a delivery carried out by Proovia couriers this morning . The communication around delivery was excellent. Chioc Alexandru were punctual ,courteous and very helpful a big... Se mer
The two men who delivered the piece of furniture I purchased on eBay were really pleasant and provided an exceptional service. They carefully took the piece to the room I requested without any pro... Se mer
Proovia couriers top experience yet again. This is an excellent courier, their communication is second to none and items are received in tip top condition every time. I will use Proovia again in t... Se mer
Företagsinformation
Om Proovia Couriers
Skrivet av företaget
Proovia Couriers:
Prioritizing Customer and Employee Satisfaction.
Our journey began 8 years ago in Birmingham, with a single container, a brave man, a Sprinter van, and a dispatcher fueled by enthusiasm and a dream. Through hard work and unwavering determination, that dream gradually transformed into reality. Today, we operate from a massive warehouse and office, employing 160 dedicated staff members and utilizing over 60 vans to serve customers daily.
We specialize in courier services, focusing primarily on furniture transportation, including wardrobes, chairs, sofas, desks, tables, and sideboards. Additionally, our expert couriers are trained to handle motorcycles, pianos, and sports equipment. Proovia proudly serves local shops, auction houses, and residents, collecting and delivering items all across the UK.
Kontaktuppgifter
Units 115-119 Fort Dunlop Office 110, Fort Parkway, B24 9FE, Birmingham, Storbritannien
- +44 121 314 9848
- support@proovia.delivery
- www.proovia.delivery
4,8
Utmärkt
60 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great Service Providet
Delivered on time as promised and to the right location. Very happy with their service and communication was excellent.
1 oktober 2026
Excellent
Arrived on time. Delivery guys were friendly, careful, helpful and efficient.
1 oktober 2026
Dishwasher delivery
Very efficient called to let me know they were close and really quick getting the product down and in place. No complaints just how it should be really top guys
1 oktober 2026
Omdöme utan inbjudan
Quick delivery kept intouch good lads
1 oktober 2026
Proovia couriers top experience yet again.
Proovia couriers top experience yet again.
This is an excellent courier, their communication is second to none and items are received in tip top condition every time.
I will use Proovia again in the future.
1 oktober 2026
Efficient and helpful
Drivers gave me a call when they were nearly at my house. This really helped me nip back from work to collect rather than missing my work.
They were careful and friendly. Very much recommended
28 september 2026
Omdöme utan inbjudan
Proovia use Shiply as one of their subcontractors - enough said
Proovia use Shiply as one of their sub contractors. Shiply's performance was appalling. Two blokes who were very overweight, sweating, and obviously hated their job, dumped the desk as soon as they could. We had been assured that they would move it into the room allocated - ground floor flat and so not difficult. They didn't. They said that they were too busy and could do it ourselves. We had to do it ourselves. Will never use Proovia again because they sub contract work to cowboys who don't care.
29 september 2026
Omdöme utan inbjudan
Svar från Proovia Couriers
Hello,
We are sorry to hear about your experience.
Our delivery crews are expected to follow the booking instructions and treat customers and their property with respect. Being busy is not an acceptable reason to refuse an agreed delivery service or leave the customer to complete the job themselves.
We will review the circumstances of this delivery with our Quality Assurance team, including the conduct of the crew involved, and take appropriate action where necessary.
We apologise for the inconvenience caused.
Yours, Proovia Couriers
Raducan Costele Robert very good
30 september 2026
Omdöme utan inbjudan
Very very poor service damaged items
Very very poor service damaged items, took out insurance they won’t acknowledge or accept liability. Use another company they’re rubbish
21 augusti 2026
Omdöme utan inbjudan
Svar från Proovia Couriers
Hello,
We are sorry to hear about your experience and that your items arrived damaged.
We would like to clarify that any additional insurance purchased through a third-party booking platform is separate from Proovia's own insurance, which is already included in our delivery service at no additional cost.
Therefore, any claims submitted to Proovia are reviewed under our own Terms & Conditions and insurance policy, rather than the coverage offered by third-party platforms.
We have checked your case and can see that our Claims Department has been in contact with you and is currently waiting for your response to their latest email.
Please get back to them when possible so they can continue working with you towards resolving the matter.
Thank you.
Yours, Proovia Couriers
Very efficient service
Very efficient service. Thanks a lot. You made our lives easier. Unlike those who drive away when they see double yellow lines and don't even bother to get out of the car and press the doorbell!
30 september 2026
Omdöme utan inbjudan
Very professional and friendly service…
Very professional and friendly service from John and Nasser
29 september 2026
Omdöme utan inbjudan
Fernando Beghean and Alex Negrila good…
Fernando Beghean and Alex Negrila good rervice
29 september 2026
Omdöme utan inbjudan
Very helpful thankyou to Claudiu…
Very helpful thankyou to Claudiu Marinescu and team.
29 september 2026
Omdöme utan inbjudan
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