Had Alex Cioc and his colleague deliver this morning under order 1035692. Delivered first thing at the start of the window promptly and efficiently, polite and friendly and goods haven't been inspecte... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Sat 26th Sept .26 We had a delivery carried out by Proovia couriers this morning . The communication around delivery was excellent. Chioc Alexandru were punctual ,courteous and very helpful a big... Se mer
The two men who delivered the piece of furniture I purchased on eBay were really pleasant and provided an exceptional service. They carefully took the piece to the room I requested without any pro... Se mer
Absolutely outstanding service, I requested pick up of oak furniture land chest of draws from Sussex to South Wales. I honestly cannot recommend GoodFellas highly enough. From start to finish the s... Se mer
Företagsinformation
Om Proovia Couriers
Skrivet av företaget
Proovia Couriers:
Prioritizing Customer and Employee Satisfaction.
Our journey began 8 years ago in Birmingham, with a single container, a brave man, a Sprinter van, and a dispatcher fueled by enthusiasm and a dream. Through hard work and unwavering determination, that dream gradually transformed into reality. Today, we operate from a massive warehouse and office, employing 160 dedicated staff members and utilizing over 60 vans to serve customers daily.
We specialize in courier services, focusing primarily on furniture transportation, including wardrobes, chairs, sofas, desks, tables, and sideboards. Additionally, our expert couriers are trained to handle motorcycles, pianos, and sports equipment. Proovia proudly serves local shops, auction houses, and residents, collecting and delivering items all across the UK.
Kontaktuppgifter
Units 115-119 Fort Dunlop Office 110, Fort Parkway, B24 9FE, Birmingham, Storbritannien
- +44 121 314 9848
- support@proovia.delivery
- www.proovia.delivery
4,8
Utmärkt
60 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Wow nice gentle men
Wow nice gentle men . Thank u for the delivery
26 september 2026
Omdöme utan inbjudan
Great service kept informed all…
Great service kept informed all throughout the delivery process and even a call 30 minutes before and the delivery guys friendly and helpful
26 september 2026
Omdöme utan inbjudan
Sat 26th Sept .26
Sat 26th Sept .26
We had a delivery carried out by Proovia couriers this morning . The communication around delivery was excellent. Chioc Alexandru were punctual ,courteous and very helpful a big thankyou for providing an excellent service . This is the second time this week Proovia have delivered and both deliveries have been faultless .
Many thanks
Christine
Order no 1030787
26 september 2026
Omdöme utan inbjudan
Quick and efficient
Quick and efficient, arrived in arranged slot and gave a nice 15 mins check before getting here.
26 september 2026
Omdöme utan inbjudan
Solid delivery service
Delivery team arrived on time and were great. Special thanks to Raducan Ion. It was an heavy piece of furniture so thank you! Appreciated the communication by email and text re delivery schedule but received too many and sometimes conflicting messages.
26 september 2026
Omdöme utan inbjudan
Great service, highly recommend!
Balkar and Satnam were amazing. They phoned me in advance to let me know how long they would be and once they arrived they delivered the best into the specified room. The bed is of great quality and the colour match is perfect! Highly recommend this company and their helpful team.
26 september 2026
Omdöme utan inbjudan
Fast and Effective
Had Alex Cioc and his colleague deliver this morning under order 1035692. Delivered first thing at the start of the window promptly and efficiently, polite and friendly and goods haven't been inspected yet but look to be in good condition and we're delivered into the house as requested. Can't fault them at all, great service, thank you!
26 september 2026
Omdöme utan inbjudan
Pick up and delivery of oakfurniture land furniture
Absolutely outstanding service, I requested pick up of oak furniture land chest of draws from Sussex to South Wales.
I honestly cannot recommend GoodFellas highly enough. From start to finish the service was absolutely brilliant. They collected my furniture and delivered it with such care, were friendly, professional, reliable and went above and beyond to help.
Nothing was too much trouble and they made the whole process completely stress-free. It’s so refreshing to find a company that genuinely cares about their customers and takes pride in what they do.
I wouldn’t hesitate to use GoodFellas again and will definitely be recommending them to everyone. First-class service — thank you so much! ❤️👏
25 september 2026
Omdöme utan inbjudan
Excellent
Reliable, friendly and accommodating couriers. Allowed me to alter my delivery date whilst on holiday and provided regular updates prior to and on the day of delivery. Delivery guys were great too. Can’t recommend enough.
25 september 2026
Omdöme utan inbjudan
Great courier
Great courier. He arrived, great communication and carried my delivery up multiple stairs. Easy and 100% recommend
25 september 2026
Omdöme utan inbjudan
Damaged my item and stopped responding, be aware!
Very disappointed to be writing this, as I have had several positive experiences with Proovia in the past.
My item was damaged in transit. Proovia were aware of the damage before delivery and admitted responsibility.
I have now been waiting for a resolution for over a month. The claims team have been unhelpful and have recently stopped responding to my emails.
It feels as though they are hoping I will eventually give up chasing the matter and then they will not have to reimburse me.
I won’t be doing that, and I will now be pursuing the matter through my bank instead.
A very disappointing experience, particularly given my previously positive experiences with Proovia.
29 augusti 2026
Omdöme utan inbjudan
Svar från Proovia Couriers
Hello,
We are sorry to hear that you have been waiting this long for a resolution, particularly after having several positive experiences with us in the past.
We have contacted our Claims Department regarding your case and asked them to review the outstanding correspondence and return to you urgently with an update.
We apologise for the delay and for the lack of communication you have experienced recently.
Yours, Proovia Couriers
Really lovely delivery drivers
Really lovely delivery guys, polite, helpful and very careful with the heavy chest they were delivering. Thank you
25 september 2026
Omdöme utan inbjudan
They collection times are…
They collection times are dreadful,never kept always late I am always last or near to last as I am close to Birmingham. Commercial premises so they promise to be here before closing but either late or cancelled.
I can't fault the drivers as always helpful.
25 september 2026
Omdöme utan inbjudan
Japjit Singh done very good job and…
Japjit Singh done very good job and excellent work and very polite person and I got any another job then plz send same person
24 september 2026
Omdöme utan inbjudan
Alex Negrila and Fernando Beghean thank…
Alex Negrila and Fernando Beghean thank you for an efficient service.
25 september 2026
Omdöme utan inbjudan
Raised agreed price by £60.00
Raised agreed price by £60.00, cancelled delivery day before scheduled date. Not good.
24 september 2026
Omdöme utan inbjudan
Svar från Proovia Couriers
Hello,
We are sorry to hear about your experience.
When booking through a third-party platform, the initial price may not always take into account all of the specific requirements of a particular collection or delivery. Once the full booking details are reviewed, the price may need to be adjusted accordingly.
For this reason, we always recommend booking directly with us where possible, as this allows us to review the requirements in advance and provide a price based on the full details of the job.
We also apologise for the schedule change and the inconvenience this caused.
Yours, Proovia Couriers
Alex Negrila and Fernando Bethan were…
Alex Negrila and Fernando Bethan were great ! They waited for me as I was late returning from work and were very careful and professional , highly reccommend :)
24 september 2026
Omdöme utan inbjudan
Alex negrila and Fernando beghean…
Alex negrila and Fernando beghean excellent workers, loaded themselves, and great service
24 september 2026
Omdöme utan inbjudan
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