Having reviewed various pans online, I visited ProCook Guildford. I was immediately offered assistance by one of the staff, who was very knowledgeable and answered my questions. I went away with a 2... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Fantastic service from the staff at ProCook. Explained well the difference in pans and their use to allow us to make a decision.
I had a complex issue to sort, the staff were clearly experienced, extremely considerate to my needs and objectives, I had a thoroughly pleasurable time shopping and got what I needed. It turned a str... Se mer
The mechandising of products is good and the 3 for £9 on utensils was a nice surprise when went to pay. Three times we were asked. "Can I help you to find anything in particular" but what we like... Se mer
Företagsinformation
Skrivet av företaget
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrivet av företaget
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktuppgifter
48 High Street, GU1 3ES, Guilford, Storbritannien
- 01483 954588
4,8
Utmärkt
356 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Sales assistant not very helpful in…
Sales assistant not very helpful in fact quite obstructive
7 oktober 2025
Svar från ProCook - Guildford
Thank you for your review. We are sorry to hear of your experience, please contact us by calling into us on 0330 100 1010 and we will help you resolve your issue.
Pleasant service at the till.
3 oktober 2025
Svar från ProCook - Guildford
We're glad you found our service pleasant. Thank you for your positive feedback; we appreciate it greatly.
Svar från ProCook - Guildford
We appreciate your positive feedback. We are so happy to hear our staff was very helpful and gave good advice.
Svar från ProCook - Guildford
We appreciate your positive feedback regarding our helpful staff and great quality products; we are so happy you enjoyed them!
Excellent experience.
Alex was excellent, as were the other staff. Really helpful and knowledgeable. Such a pleasant change from most buying experiences these days. Looking forward to my next purchase from ProCook Guildford.
7 oktober 2025
Svar från ProCook - Guildford
We're happy to hear that you found our staff helpful and knowledgeable. We appreciate your positive feedback and look forward to your next purchase from ProCook Guildford!
Svar från ProCook - Guildford
We appreciate you taking the time to leave us this great review! We are so happy to hear our service was friendly and knowledgeable.
Svar från ProCook - Guildford
We appreciate your positive feedback on our attractive shop and speedy, efficient service; we are so happy you were pleased!
Very good advice from assistant to help…
Very good advice from assistant to help us choose best pans for the type of cooking.
17 september 2025
Svar från ProCook - Guildford
We're so glad to hear that our assistant provided very good advice to help you choose the best pans for your cooking needs. Thank you for your review!
Svar från ProCook - Guildford
We appreciate your feedback and are happy to hear that you found our team's knowledge helpful during your experience.
Svar från ProCook - Guildford
We appreciate your positive feedback. We're so glad you found our customer service in the shop superb!
Found what I was looking for…
Found what I was looking for quickly.The cashier at the till was pleasant ,helpful and explained that for my email address I would receive a discount off my next purchase.
Enjoyable visit to your store.Have not yet had the opportunity of trying the product.
20 september 2025
Svar från ProCook - Guildford
We're happy to hear that you found what you were looking for quickly! We appreciate your positive feedback regarding the cashier's helpfulness and the discount information. We're glad you enjoyed your visit!
Svar från ProCook - Guildford
We appreciate your positive feedback! We're so happy to hear you found our staff helpful and liked our good prices and value for money.
Svar från ProCook - Guildford
We appreciate you letting us know that our staff was extremely helpful to you. We are so happy you had a nice experience!
Great prices for the items I bought and…
Great prices for the items I bought and such a helpful and friendly staff member who served us. 10 out of 10
14 september 2025
Svar från ProCook - Guildford
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our prices great and our staff helpful and friendly.
Excellent
Top-notch advice, friendliness, and even offered to carry the product to the car for me. Good price too for my espresso coffee maker!
12 september 2025
Fantastic customer service from Alex
Fantastic customer service from Alex. Twice I had to amend my purchase and each time it was done with politeness and a smile. Nothing was too much bother.
12 september 2025
Staff are well knowledgeable about…
Staff are well knowledgeable about their products and give good advice
9 september 2025
Svar från ProCook - Guildford
We appreciate you sharing your experience with us! We are so glad to hear that our staff is knowledgeable and offers good advice.
Very useful shop
The member of staff was helpful and knowledgeable. The baking tray came in a good variety of sizes, is good quality and reasonably priced.
1 september 2025
Svar från ProCook - Guildford
We're so glad to hear that our staff was helpful and knowledgeable and that you found a good quality, reasonably priced baking tray in a variety of sizes.
Svar från ProCook - Guildford
We appreciate your positive feedback! We're so glad you were happy with the high-quality equipment and good advice that we provided.
Svar från ProCook - Guildford
We appreciate you letting us know that our staff was very helpful! Thank you for your positive feedback.
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