We wanted to replace an old ceramic coated knives and add different sized one. They last for years, are extremely good, come with their own safety sheaths and are remarkably good value. Even the kit... Se mer
Plats
Byt platsUnit 55 Gloucester Quays Designer Outlet, St Ann Way, GL1 5SH Gloucester, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very pleasant sales lady. Happy to let me browse around by myself. Understood what I was looking for when I described item. Took me to where it was and clearly explained improvements that had been... Se mer
Staff were really pleasant and knowledgable. I knew we wanted a minimum triply set of pans and it was good to place the alternatives side by side.
Great choice of products online. Ordered two black cast iron casserole dishes. One shallow, one round. Great quality! Arrived in pristine condition, at the allotted time.All packed with great car... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrivet av företaget
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktuppgifter
Unit 55 Gloucester Quays Designer Outlet, St Ann Way, GL1 5SH, Gloucester, Storbritannien
4,8
Utmärkt
883 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Well organised shopping displays and…
Well organised shopping displays and spacing.
Great staff, they felt like friends.
11 februari 2026
Svar från ProCook - Gloucester
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our displays, spacing, and staff.
The sales assistant Debbie was friendly…
The sales assistant Debbie was friendly and very helpful
11 februari 2026
Svar från ProCook - Gloucester
We appreciate you taking the time to leave us this great review! We are so happy to hear that our sales assistant was friendly and helpful.
Staff were friendly and helpful
11 februari 2026
Staff pleasant & knowledgeable
Staff pleasant & knowledgeable. Gave guidance without pushing. Range of choice was excellent
10 februari 2026
Lovely service
I wanted a Nakiri knife the assistant in the quays store was fab and went through all my options and we had a good natter... only thing was the cover I was sold was a bit large
3 februari 2026
Very friendly and helpful service
Very friendly and helpful service. Excellent products and reasonable prices.
8 februari 2026
Customer Service
Leighton was brilliant helping me choose and nothing was too much trouble.Thank you
4 februari 2026
Helpful and friendly staff.
The lady who served me was very polite and friendly and gave advice without being condescending.
The shop is a nice size too. BIg enough to show a wide selection of products without being cavenous
30 januari 2026
Helpful staff
Helpful staff, who support me with picking the correct tool within my budget range and provided information about the best way to care for it.
18 januari 2026
ProCook Professional Granite Casserole Pot
A simple purchase of a replacement casserole pot. We have good experience of the ProCook Professional Granite range and had no hesitation in getting the this one.
3 februari 2026
Exchange
I bought a set of saucepan in August, one of the pan size was not fitting for my hob So I exchanged it. The customer service was excellent.
2 februari 2026
Svar från ProCook - Gloucester
We appreciate your positive feedback regarding the good advice you received in our store; we are so happy you found it helpful!
Really inviting store to browse and…
Really inviting store to browse and staff were incredibly friendly. Great choice and quality.
1 februari 2026
Svar från ProCook - Gloucester
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our store inviting and our staff friendly.
Simple, elegant, effective.
This is my second purchase from ProCook.
Looking for some steak knives to match existing cutlery, I was happy to see a ProCook offering that fit the bill.
Still utterly delighted with the Blue Steel frying pan and wok that I’d purchased previously, and which have both been used heavily, since, and are looking like they’ll outlast me, there was no question of looking any further.
The Soho steak knife set is simple and elegant in design, comfortable in the hand, and cuts like a scalpel, rather than a saw.
15 januari 2026
Omdöme utan inbjudan
Svar från ProCook - Gloucester
We're happy to hear that you're delighted with your ProCook purchases! It's great to know the steak knives match your cutlery and that you find them elegant and effective. We appreciate your continued trust in our products.
Great product and Great service
29 januari 2026
Svar från ProCook - Gloucester
We appreciate your positive feedback on our great product and service; we are so happy you are pleased!
Svar från ProCook - Gloucester
We appreciate you taking the time to leave us this great review! We're so happy you liked our high quality cookware.
Small non stick frying pan…
I was looking for a small non stick frying pan. The Sales assistant pointed out what ProCook had to offer and the price. I made my selection of just what I needed. Straightforward as it should always be. Thanks
25 januari 2026
Svar från ProCook - Gloucester
We're happy to hear that our sales assistant was helpful in finding the perfect non-stick frying pan for your needs. We appreciate your positive feedback and are glad you had a straightforward shopping experience.
Svar från ProCook - Gloucester
We appreciate you sharing your thoughts! We're so happy to hear you liked your purchase and found our sales assistant knowledgeable and pleasant.
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