Really helpful staff and quality products. The advice and product knowledge of the member of staff who assisted me (a young woman) was excellent and very useful. Many thanks
Plats
Byt plats4-5 Quiet Street, BA1 2JS BATH, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
High quality corkscrews purchased - sturdy and good looking. The staff in this shop are wonderful - the assistant told me where they were and he also remembered what I bought last time I was there ab... Se mer
Företaget har svarat
I wanted a shallow casserole dish that you could use on an induction hob and in the oven. I was shown several options at different price points and the member of staff who helped me was professional... Se mer
I returned a faulty roasting dish as it had started to chip after only using it twice. I was able to exchange it with a more solid roasting dish at no extra charge. I found the assistant very pleasa... Se mer
Företagsinformation
Skrivet av företaget
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrivet av företaget
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktuppgifter
4-5 Quiet Street, BA1 2JS, BATH, Storbritannien
4,9
Utmärkt
940 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Svar från ProCook - Bath
We're happy you found what you wanted at a reasonable price! We appreciate your positive feedback and are grateful for your time.
Nigel who served us gave relevant…
Nigel who served us gave relevant personal experiences of the machine, made us feel at ease and created the environment for us to want to buy from procook Bath.
4 mars 2026
Svar från ProCook - Bath
We're glad you felt at ease and valued the personal experience shared during your visit. Thank you for choosing us; we appreciate your positive feedback.
Knowledgeable and great selection
Knowledgeable and great selection. Most helpful and friendly
9 mars 2026
Svar från ProCook - Bath
We appreciate you noting our great prices and products; we are so happy you are pleased!
Svar från ProCook - Bath
We appreciate your positive feedback regarding our friendly and helpful staff; we are so happy you enjoyed our nice shop!
Excellent advice …
Excellent advice but no pressure on first visit to shop. Very knowledgeable assistant, gave lots of information - factual and experience based - to help me make a decision. Subsequent visit and purchase equally positive with friendly staff and good service.
6 mars 2026
Svar från ProCook - Bath
We're happy to hear you received excellent advice without pressure during your first visit. It's great to know the assistant's knowledge and the friendly staff helped you make a decision. We appreciate your positive feedback.
Helpful assistant
We had a very knowledgeably assistant who helped us make our choice about which saucepans to buy.
2 mars 2026
Svar från ProCook - Bath
We appreciate you taking the time to leave us this great review! We are so happy to hear that our assistant was knowledgeable and helped with your choice.
Shop clean and well presented
Shop clean and well presented. Attended was polite but it felt like he had a long day
1 mars 2026
Svar från ProCook - Bath
We're happy to hear that you find our shop clean and well-presented. We appreciate your feedback regarding the service you received.
Pleasant and helpful staff
5 mars 2026
Svar från ProCook - Bath
We appreciate you letting us know our staff was pleasant and helpful; it means a lot to our team.
In these days of strife and stress
In these days of strife and stress, it is always a pleasure to wander around and chat with the staff at Lakeland.
There is always something of quality to buy.
4 mars 2026
Svar från ProCook - Bath
We're happy to hear that you enjoy visiting our store and appreciate the quality of our products. Thank you for your positive feedback about our team.
Salesman was polite and knowledgeable…
Salesman was polite and knowledgeable but not pushy. I didn’t buy what I went in for but still managed to buy lots of other things for my kitchen .
27 februari 2026
Svar från ProCook - Bath
We're happy to hear that the salesperson was helpful and not pushy. We appreciate you sharing your experience and are glad you found other items for your kitchen!
Nice shop
Nice shop, lots of new products, ie kitchen knfe sets, down scale of cake decorating equipment,
2 mars 2026
Svar från ProCook - Bath
We're happy you enjoyed our shop and appreciate your positive feedback regarding our new products and cake decorating equipment. Thanks for letting us know!
Very helpful shop assistant who made my…
Very helpful shop assistant who made my purchase of a set of kitchen knives very clear and easy
2 mars 2026
Svar från ProCook - Bath
We appreciate you taking the time to leave us this great review! We're so happy to hear that our shop assistant made your knife purchase clear and easy.
Very helpful member of staff
Very helpful member of staff who directed me to the apprpriate item to meet my requirement. She also advised me not to use Teflon coated items with olive oil.
25 februari 2026
Svar från ProCook - Bath
We're happy to hear that a staff member was so helpful in guiding you to the right item! We appreciate you taking the time to share your positive experience with us.
Svar från ProCook - Bath
We appreciate your positive feedback. We are so happy you liked our great quality products, reasonable prices, and friendly staff.
Svar från ProCook - Bath
We appreciate you taking the time to leave us this great review! We're so happy to hear you find our team knowledgeable and helpful.
Svar från ProCook - Bath
We appreciate your positive feedback and are so happy to hear about the quick, safe, and on-time delivery!
A very helpful assistant
27 februari 2026
Svar från ProCook - Bath
We appreciate you letting us know our assistant was helpful; it means a lot to our team that we could provide excellent support.
Detta är Trustpilot
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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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