Really helpful staff and quality products. The advice and product knowledge of the member of staff who assisted me (a young woman) was excellent and very useful. Many thanks
Plats
Byt plats4-5 Quiet Street, BA1 2JS BATH, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
High quality corkscrews purchased - sturdy and good looking. The staff in this shop are wonderful - the assistant told me where they were and he also remembered what I bought last time I was there ab... Se mer
Företaget har svarat
I wanted a shallow casserole dish that you could use on an induction hob and in the oven. I was shown several options at different price points and the member of staff who helped me was professional... Se mer
I returned a faulty roasting dish as it had started to chip after only using it twice. I was able to exchange it with a more solid roasting dish at no extra charge. I found the assistant very pleasa... Se mer
Företagsinformation
Skrivet av företaget
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrivet av företaget
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktuppgifter
4-5 Quiet Street, BA1 2JS, BATH, Storbritannien
4,9
Utmärkt
940 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Friendly helpful staff.
2 april 2026
Svar från ProCook - Bath
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.
Super Reliable
The team is always super helpful and knowledgeable. Loads to choose from and always a solution to my needs.
1 april 2026
Total professional store
The staff were very friendly and helpful. They had great knowledge of the ranges they stocked and also tips on after care. The store was very clean, tidy and displayed items were clean and well presented
28 mars 2026
Svar från ProCook - Bath
We appreciate you letting us know our staff was helpful and that we have a good range of products!
Your staff were very friendly and…
Your staff were very friendly and helpful.
I was given good advice and even though a product wasn’t available,(electric lemon squeezer)suggestions were given as to where I might look(successfully)! So thank you!
All the products I bought are excellent. I have never been in one of your shops previously.
24 mars 2026
Svar från ProCook - Bath
We're happy to hear that our team was friendly and helpful during your first visit! We appreciate that you received good advice and suggestions for the lemon squeezer. We're glad you are enjoying your purchases.
Svar från ProCook - Bath
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our friendly and efficient staff.
I actually returned my purchase
I actually returned my purchase, not because of product quality, but because this was an impulse purchase that I immediately realised was not the right decision for me. I was impressed with the friendly way in which the return was handled.
29 mars 2026
Svar från ProCook - Bath
We appreciate your positive feedback regarding our great products and great prices; we are so happy!
Finding things we wanted to purchase.
Finding things we wanted to purchase.
Pleasant staff .
24 mars 2026
The goods and very helpful staff
24 mars 2026
very helpful staff
22 mars 2026
The lady who served me was very helpful…
The lady who served me was very helpful & extremely pleasant. Well done.
22 mars 2026
Svar från ProCook - Bath
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff pleasant and helpful.
The sales assistant helped me find the…
The sales assistant helped me find the right product which was exactly what j was looking for. It was not an item I had expected to find so easily so I was very pleased.
22 mars 2026
Svar från ProCook - Bath
We're happy to hear that our sales assistant helped you find exactly what you were looking for so easily. We appreciate you taking the time to leave us this great review!
Excellent service from the member of…
Excellent service from the member of staff who explained the range of coffee grinders
21 mars 2026
Svar från ProCook - Bath
We're happy to hear that you received excellent service and that our staff explained the coffee grinders well. We appreciate your positive feedback!
Good friendly service
Good friendly service most helpful and gave good advice I would recommend the shop
19 mars 2026
Svar från ProCook - Bath
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our service friendly and helpful.
Svar från ProCook - Bath
We appreciate you taking the time to leave us this great review! We're so happy you were pleased with our salesperson and pan set.
Fauly product, emails ignored.
I visited the Bath store on 27th of February and purchased a coffee bean grinder. I went to use it on the 3rd of March and noticed a part was missing, making the grinder useless. I emailed ProCook with details of my purchase and a picture of the faulty grinder. No response.
I emailed again on the 13th of March, copying my original email and transaction details and asking 'Why have you ignored my email' No response.
So they have my money and I have a useless coffee grinder. Amazon for me from now on.
27 februari 2026
Omdöme utan inbjudan
Svar från ProCook - Bath
Thank you for your review. We’ve sent you a request for further information such as your order number. Once we have this, a member of our team will be in touch.
Really helpful guidance given.
Really helpful guidance on best use of product.
He took his time and explained fully how to properly use the whetstone to sharpen my blunt knives.
Bought the product, followed advice at home, and it worked!😃
9 mars 2026
The friendly shop assistant directed me…
The friendly shop assistant directed me to where the teapots were situated in the store. I found just the one I wanted at a reasonable price.
8 mars 2026
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