High quality corkscrews purchased - sturdy and good looking. The staff in this shop are wonderful - the assistant told me where they were and he also remembered what I bought last time I was there ab... Se mer
Företaget har svarat
Plats
Byt plats4-5 Quiet Street, BA1 2JS BATH, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I wanted a shallow casserole dish that you could use on an induction hob and in the oven. I was shown several options at different price points and the member of staff who helped me was professional... Se mer
I returned a faulty roasting dish as it had started to chip after only using it twice. I was able to exchange it with a more solid roasting dish at no extra charge. I found the assistant very pleasa... Se mer
The assistant was very helpful and gave me excellent information about the frying pan I bought. Correcting a common mistake I was making in using the wrong type of oil. Many thanks
Företagsinformation
Skrivet av företaget
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrivet av företaget
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktuppgifter
4-5 Quiet Street, BA1 2JS, BATH, Storbritannien
4,9
Utmärkt
932 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service from the Bath team
We received excellent service from the Bath team. They were friendly and very helpful.
17 juli 2026
Great store and staff…
Amazingly knowledgeable and helpful assistant , didn’t realise there was so much to know about frying pans and kitchen knives, felt really appreciated as a returning customer and will definitely be going there again 😊
18 juli 2026
Omdöme utan inbjudan
Very helpful staff and great products
10 juli 2026
The assistant was very helpful.
The assistant was very helpful and gave me excellent information about the frying pan I bought. Correcting a common mistake I was making in using the wrong type of oil. Many thanks
13 juli 2026
Super casserole dish
I wanted a shallow casserole dish that you could use on an induction hob and in the oven. I was shown several options at different price points and the member of staff who helped me was professional
Knowledgeable and very helpful. I am very pleased with my purchase
8 juli 2026
I returned a faulty roasting dish as it…
I returned a faulty roasting dish as it had started to chip after only using it twice. I was able to exchange it with a more solid roasting dish at no extra charge. I found the assistant very pleasant and helpful. I returned, as I was only in the area for a day, to buy more items. Very satisfied customer.
6 juli 2026
I'll be back
I found the staff very polite and helpful and a wide range of top quality products
10 juli 2026
Everything was easy to find and the…
Everything was easy to find and the staff were very helpful
6 juli 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
High quality corkscrews purchased
High quality corkscrews purchased - sturdy and good looking. The staff in this shop are wonderful - the assistant told me where they were and he also remembered what I bought last time I was there about six weeks ago and asked how they are (kettle and toaster, great). This shop is beautifully laid out with high quality products and knowledgeable staff.
7 juli 2026
Svar från ProCook - Bath
We're so pleased to hear you're happy with your high-quality corkscrews! It's wonderful that our team member remembered your previous purchase and that you appreciate our store's layout and knowledgeable staff.
Friendly, helpful staff
The staff in the Pro cook shop in Bath are very friendly and helpful. The quality of pro cook products are excellent
5 juli 2026
Svar från ProCook - Bath
We're so pleased you found our team friendly and helpful, and that you appreciate the excellent quality of our products! Thank you for your kind words.
Svar från ProCook - Bath
We're so glad you found our shop assistant helpful, knowledgeable, and friendly. We truly appreciate your kind feedback!
Svar från ProCook - Bath
We are so pleased to hear that you had such a positive experience with our team. Your kind words mean a lot to us!
Great service and products
I’ve been to two pro cook stores as I’m setting up a new home.
Both times I had excellent service and advice from both staff members .
3 juli 2026
Svar från ProCook - Bath
We're so pleased to hear you received excellent service and advice from our staff at both stores while setting up your new home. We appreciate your kind words!
Ceramic milk pan
I was looking for a milk pan without Teflon coating. Cooks had one with ceramic coating. Also stylish and reasonably priced.
2 juli 2026
Svar från ProCook - Bath
We're so happy you found the perfect ceramic-coated milk pan with us! We appreciate your kind words about its style and value.
Staff very good
28 juni 2026
Svar från ProCook - Bath
We're so glad you experienced great service and found our staff friendly and helpful! Thank you for your kind words.
Svar från ProCook - Bath
We are so glad to hear that our staff was helpful and informative during your visit. We truly appreciate your kind words!
Svar från ProCook - Bath
We truly appreciate you taking the time to share your positive feedback. We are delighted to hear that our customer service was excellent and met your expectations!
This is my 3rd time in two months doing…
This is my 3rd time in two months doing shopping at Pro cook store in Bath. And the quality and the staff they always make me wanna come more❤️
30 juni 2026
Svar från ProCook - Bath
We are so happy to hear about your positive experiences with us! It's wonderful to know that our quality and staff keep you coming back. We truly appreciate your continued support!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.