Principle Estate Management Omdömen 

656
•
TrustScore 4 av 5

4,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

We are new to Principle after many years of average to poor estate management. This company so far has been a breath of fresh air. Phones answered promptly, friendly and helpful people and an organisa... Se mer

Betygsatt 1 av 5 stjärnor

Bad communication and wholly untrustworthy. Doesn’t respond to emails, doesn’t follow through with agreed works, the manager screens/ignores calls from leaseholders. Refuses to clarify... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Ross understood me and my urgency. He was professional yet friendly. The process from enquiry to contract sign-off and handing over the keys was seamless. Highly recommend the organisation based... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Neil and Courtney have been brilliant — super quick replies, efficient with everything, and great communication. Really happy with how they’ve been managing my 2‑bedroom flat.

Företaget har svarat

Företagsinformation

  1. Fastighetsförvaltning

Skrivet av företaget

We are award-winning property management specialists operating throughout the UK. We care about people, not just properties and we’re committed to positively impacting the everyday lives of those in our communities.


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

656 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 92 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,1

Alla omdömen

(656)

280 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Helpful

Aliyah Lowe and the team were extremely helpful and very prompt in their response to my email amazing job

18 augusti 2026
Omdöme utan inbjudan
Logotyp för Principle Estate Management

Svar från Principle Estate Management

Thank you for your feedback, it's much appreciated! We will pass your comments onto Aliyah & the team

Betygsatt 5 av 5 stjärnor

A big thank you to Ross and the team…

A big thank you to Ross and the team who made renting a property so easy after weeks of viewing not so nice places.
Keep up the good work

19 augusti 2026
Omdöme utan inbjudan
Logotyp för Principle Estate Management

Svar från Principle Estate Management

Thank you for your feedback, it's much appreciated! We will pass your comments onto Ross & the team

Betygsatt 5 av 5 stjärnor

Helpful and Informative Agent

Ross was great at helping us set-up a viewing in good time, giving us the information we needed and then helping us to secure the property when we decided it was the right fit.
Highly recommend.

14 augusti 2026
Omdöme utan inbjudan
Logotyp för Principle Estate Management

Svar från Principle Estate Management

Thank you for your feedback, it's much appreciated! We will pass your comments onto Ross & the team

Betygsatt 5 av 5 stjärnor

Lovely guy and genuinely seem to care…

Lovely guy and genuinely seem to care and want to help. True to his word and on time. Always available to answer questions. And provided us a great property.

18 augusti 2026
Omdöme utan inbjudan
Logotyp för Principle Estate Management

Svar från Principle Estate Management

Thank you for your feedback, it's much appreciated! We will pass your comments onto the team

Betygsatt 5 av 5 stjärnor

Great service very prompt and…

Great service very prompt and incredibly helpful and professional

Shanti was a god sent !

14 augusti 2026
Omdöme utan inbjudan
Logotyp för Principle Estate Management

Svar från Principle Estate Management

Thank you for your feedback, it's much appreciated! We will pass your comments onto Shanti & the team

Betygsatt 1 av 5 stjärnor

Mercenary

Mercenary and profit-oriented. Poor budget management. Service quality and value below expectations.

This is based on recent experiences from Southside Birmingham, having had interactions with other property managers at this development over the years. As a bare minimum, hope they do not cause unnecessary drama with the fire safety remediation works.

8 augusti 2026
Omdöme utan inbjudan
Logotyp för Principle Estate Management

Svar från Principle Estate Management

Hi there and thank you for your feedback. We would like to investigate this as quickly as possible. Please email bbeasmore@principleestate.co.uk which will enable us to investigate further.

Betygsatt 5 av 5 stjärnor

First class service as always

First class service as always, Steve is always extremely helpful every time I attend the office for assistance. Southside is a very friendly place to work

11 augusti 2026
Omdöme utan inbjudan
Logotyp för Principle Estate Management

Svar från Principle Estate Management

Thank you for your feedback, it's much appreciated! We will pass your comments onto Steve & the team

Betygsatt 1 av 5 stjärnor

ROSS WAS VERY RUDE AND UNHELPFUL I DO…

ROSS WAS VERY RUDE AND UNHELPFUL I DO NOT RECOMMEND TO USE THIS COMPANY

11 augusti 2026
Omdöme utan inbjudan
Logotyp för Principle Estate Management

Svar från Principle Estate Management

Hi there and thank you for your feedback. We would like to investigate this as quickly as possible. Please email bbeasmore@principleestate.co.uk which will enable us to investigate further.

Betygsatt 5 av 5 stjärnor

Speedy and Competent

Rachel was a really great contact during my tenancy. Whenever I needed to fix something, things were really quickly resolved.

3 augusti 2026
Omdöme utan inbjudan
Logotyp för Principle Estate Management

Svar från Principle Estate Management

Thank you for your feedback, it's much appreciated! We will pass your comments onto Rachel & the team

Betygsatt 5 av 5 stjärnor

As we moved into southside Steve was…

As we moved into southside Steve was really helpfully. Helping us to navigate the city with local supermarkets and how the site works with post and other stuff

3 augusti 2026
Omdöme utan inbjudan
Logotyp för Principle Estate Management

Svar från Principle Estate Management

Thank you for your feedback, it's much appreciated! We will pass your comments onto Steve & the team

Betygsatt 5 av 5 stjärnor

Great service from Steve Till at…

Great service from Steve Till at southside

3 augusti 2026
Omdöme utan inbjudan
Logotyp för Principle Estate Management

Svar från Principle Estate Management

Thank you for your feedback, it's much appreciated! We will pass your comments onto Steve & the team

Betygsatt 5 av 5 stjärnor

Steve and the team at southside are…

Steve and the team at southside are nothing shy of brilliant. Always on hand to help and make you comfortable with any issues you may face or come across

7 augusti 2026
Omdöme utan inbjudan
Logotyp för Principle Estate Management

Svar från Principle Estate Management

Thank you for your feedback, it's much appreciated! We will pass your comments onto Steve & the team

Betygsatt 5 av 5 stjärnor

My experience with Ross and Courtney…

My experience with Ross and Courtney Reid has been amazing. Great communication, very professional and overall a smooth journey.
Thank you so much to both of you we will be happy here in our forever home

5 augusti 2026
Omdöme utan inbjudan
Logotyp för Principle Estate Management

Svar från Principle Estate Management

Thank you for your feedback, it's much appreciated! We will pass your comments onto Ross, Courtney & the team

Betygsatt 5 av 5 stjärnor

Highly recommend this agency

Ross... he saved my life 😆. Actually this agen brought me to a few properties to meet my preferences and expectations even from beginning we arranged only one viewing. I'm very satisfied with this experience. Later all documents and some small problems after moving, agency sorted out immediately. If in a future I'll need to relocate, definitely this agency will be the first, where I'll ask for help. Thank you 😊

4 augusti 2026
Omdöme utan inbjudan
Logotyp för Principle Estate Management

Svar från Principle Estate Management

Thank you for your feedback, it's much appreciated! We will pass your comments onto Ross & the team

Betygsatt 5 av 5 stjärnor

While at Southside I received a really…

While at Southside I received a really friendly welcome from Steve

31 juli 2026
Omdöme utan inbjudan
Logotyp för Principle Estate Management

Svar från Principle Estate Management

Thank you for your feedback, it's much appreciated! We will pass your comments onto Steve & the team

Betygsatt 5 av 5 stjärnor

Brogan is amazing!

I would just like to take the time to pass on my thanks and appreciation to Brogan in the estates management team who has been incredible in helping us process information and access info regarding some work we are helping out with. She has been so efficient, kind and accurate. A credit to your team and business. Thankyou Brogan!

31 juli 2026
Omdöme utan inbjudan
Logotyp för Principle Estate Management

Svar från Principle Estate Management

Thank you for your feedback, it's much appreciated! We will pass your comments onto Brogan & the team

Betygsatt 5 av 5 stjärnor

I would like to express my heartfelt…

I would like to express my heartfelt thanks to Ross, Courtney, and also Rachel for all of your support in helping me find a house where I can start a fresh chapter in my life. Your kindness, patience, and encouragement throughout the process have meant more to me than words can express. I'm truly grateful for everything you've done, and I couldn't have done it without your help.

Thank you for helping make this new beginning possible.

30 juli 2026
Omdöme utan inbjudan
Logotyp för Principle Estate Management

Svar från Principle Estate Management

Thank you for your feedback, it's much appreciated! We will pass your comments onto Ross, Courtney, Rachel & the team

Betygsatt 1 av 5 stjärnor

Avoid

Awful company, worst then the last who were terrible!

Add extra charges to maintenance bill without being done. Also extra charges not related to the building.

Dont listen to concerns. Has been break ins to the building and nothing improved regarding safety issues.

Dont complete maintenance jobs, leave the building unsafe and broken main doors and gates broken for over 3 years.

Would highly avoid. All they care about is money and not about residents or their safety.

7 juli 2026
Omdöme utan inbjudan
Logotyp för Principle Estate Management

Svar från Principle Estate Management

Hi there and thank you for your feedback. We would like to investigate this as quickly as possible. Please email bbeasmore@principleestate.co.uk which will enable us to investigate further.

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