Premier Dead Sea USA Omdömen 

947
TrustScore 4.5 av 5

4,5

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I bought this product originally for my wife at a mall kiosk (which I'm always a bit suspicious of), but after I started traveling to Israel for work, I spotted Premier Dead Sea's location along the s... Se mer

Betygsatt 5 av 5 stjärnor

Galuh Mega Was trying his best to find a solution for me. He went above and beyond and He relentlessly worked with his management to approve a replacement unit for me with a complementary cream! Th... Se mer

Betygsatt 5 av 5 stjärnor

Special THANKS to Stephanie who assisted me to my faulty Nuna Pro. Knowing my urgent need, a replacement was sent to me within a week. Nuna Skin even offers me a top upgrade to Nuna Max at a prom... Se mer

Betygsatt 1 av 5 stjärnor

Very disappointed in the product the service was very pushy I have tried to contact the company and the manager to get a refund after I saw articles stating how this was a scam and how many of the Isr... Se mer

Företaget har svarat

Företagsinformation

  1. Kosmetikbutik
  2. Apotekshandel
  3. Hudvårdsmottagning

Skrivet av företaget

Premier Dead Sea Skincare brings the extraordinary healing properties of the Dead Sea directly to your skin. Rich in essential minerals such as magnesium, potassium, calcium, sodium, and iodine, the Dead Sea has long been revered for its profound benefits to skin health. These naturally concentrated elements work to revitalize and nourish the skin, promoting overall well-being. Our cutting-edge skincare formulas combine the best of nature and science. Through advanced research and state-of-the-art laboratories, Premier Dead Sea Skincare harnesses the potent benefits of the Dead Sea's minerals, the beauty of plant extracts, and innovative liposome technology to deliver maximum skincare results. Each product is expertly crafted to support and enhance the skin's natural ability to renew itself. Recognizing the skin’s needs, our formulas provide a vital source of energy, oxygen, and nourishment, ensuring that your skin absorbs only what is truly beneficial. By merging nature’s wisdom with the latest scientific breakthroughs, Premier Dead Sea offers a luxurious and effective skincare experience — where science meets nature for radiant, healthy skin.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

947 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(947)

13 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Cannot Reach Customer Service

I have tried for over a week to contact customer service and never get an answer, can't even leave a message. I have also reached out via email and no one will answer that either!

12 juni 2022
Omdöme utan inbjudan
Logotyp för Premier Dead Sea USA

Svar från Premier Dead Sea USA

Dear Carol ,
Per our record we tried to call and emailed you twice,
to better assist you please give us a call or simply responds the emails ,

we are appreciate your feedback
regards,
Premier customer support

Betygsatt 1 av 5 stjärnor

Never again and highly NOT recommended!!

I finally received the products after 2 months the orders has been placed. And I am very dissatisfied from the service!! It took almost 2 months for the shippment, there’s no one responsible for the customer service!! When I received the products, dirt everywhere!! One of my products is broken and some of the lids from the products, are either damaged or broken!! How disappointed should a customer be when she paid for over $200 with such a service and products!!!

30 maj 2022
Omdöme utan inbjudan
Logotyp för Premier Dead Sea USA

Svar från Premier Dead Sea USA

Dear Chris ,
We are sorry or the inconvenience,
Please email customer support at: customerservice@premierna.com
or simply call : 1-866-719-2038
we will do our best to assist you in this manner and open case with the
Carrier

Regards,
Premier customer support

Betygsatt 1 av 5 stjärnor

A mí me ocurrió ayer igual que a este…

A mí me ocurrió ayer igual que a este señor en Málaga, las chicas muy amables pero en cuestión de segundos tienes que decidir comprar algo que para mí es de precio desorbitado y creo que hay que pensarlo, pero la chica no te da opción a ello tienes que comprar sí o sí , porque si no te hace sentir mal es más me dijo q después del tiempo que había perdido conmigo que si me iba a ir sin comprar nada , pero que ella también me hizo perder el tiempo a mí.
Ya no sé el resultado que darán estas cremas por el precio más vale que sea evidente y efectivo.

13 maj 2022
Omdöme utan inbjudan
Logotyp för Premier Dead Sea USA

Svar från Premier Dead Sea USA

Dear Maria,
I'll be more than happy to assist you today.

We apologize for the experience that you have described and appreciate your honest feedback.
Please contact us at:customerservice@premier-deadsea.com
Please add: "Maria/Trustpilot" to the subject line.

Thank you!
Stephanie

Betygsatt 1 av 5 stjärnor

Lousy and misleading service

Lousy and misleading service, almost at the level of a "scam". They use a method based on the recruitment at the door of the store and aggressive sales, basically do not let you leave the store until you have not bought, belittle your skin and make you feel that you need to buy the product you are trying, which by the way if you investigate you can find other equal or better products in much larger packages at a more competente price (and very prestigious brands). The people who "work" in the store use psychology to make the customer feel bad. Not content with that, they sell you in an xxl size box a product the size of your little finger. And yes, you guessed it right, they have a no return policy, no matter if you bought the box five minutes ago and it is brand new without removing the lamination, NO RETURN IS POSSIBLE. And of course, they don't warn you, nor is there a clearly visible sign that warns you as it happens in all establishments, just "it says it in small print on the purchase ticket once you have already paid" read all the reviews, I will not be the first or the last to be scammed, but if it depends on me it won't happen to anyone else. I put a one because this website does not allow to put ZEROS.

Servicio pésimo y engañoso, casi a la altura de una “estafa”. Utilizan un método basado en la captación en la puerta del local y de venta agresivo, básicamente no te dejan salir de tienda hasta que no has comprado, menosprecian tu piel y te hacen sentir que necesitas obligatoriamente comprar el producto que te están probando, que por cierto si se investiga podéis encontrar otros igual o mejores en envases mucho más grandes a un precio más competente (y de marcas muy prestigiosas). Las personas que “trabajan” en el local utilizan la psicología para hacer sentir mal al cliente. No conformes con eso, te venden en una caja tamaño xxl un producto del tamaño del dedo meñique. Y sí, adivináis bien, tiene una política de no devolución, da igual que hayas comprado la caja hace cinco minutos y que esté nueva sin quitar el plastificado NO HAY DEVOLUCIÓN POSIBLE. Y por supuesto, no lo avisan, ni hay un cartel claramente visible que lo advierta como pasa en todos los establecimientos, simplemente “lo pone en pequeño en el ticket de compra una vez ya has pagado” leed todas las reseñas, no seré la primera ni la última a la que timan, pero si depende de mi no le va a pasar a nadie más. Pongo un uno porque esta página no permite poner CEROS.

17 april 2022
Omdöme utan inbjudan
Logotyp för Premier Dead Sea USA

Svar från Premier Dead Sea USA

Dear SANDRA,
I'll be more than happy to assist you today.

We apologize for the experience that you have described and appreciate your honest feedback.
Please contact us at:customerservice@premier-deadsea.com
Please add: "SANDRA/Trustpilot" to the subject line.

Thank you!
Stephanie

Betygsatt 1 av 5 stjärnor

Was very sad and poor my last experience.I had 20 years using Premier products and never happened to me. 1- there was a mistake with the product I was imposible to correct it. 2- The blue container fa

Was very sad and poor my last experience.I had 20 years using Premier products and never happened to me.
1- there was a mistake with the product I was imposible to correct it.
2- The blue container faded and my hands were stained blue and the lid broke.
If is the container quality I do not want to imagine what could be happen with the cream....

12 april 2022
Omdöme utan inbjudan
Logotyp för Premier Dead Sea USA

Svar från Premier Dead Sea USA

Dear Miriam,
I'll be more than happy to assist you today.

We apologize for the experience that you have described and appreciate your honest feedback.
Please contact us at:customerservice@premier-deadsea.com
Please add: "Miriam/Trustpilot" to the subject line.

Thank you!
Stephanie

Betygsatt 5 av 5 stjärnor

Recently received a shipment of lotion…

Recently received a shipment of lotion and unfortunately the box had been dropped in shipment and the jar inside was broken. After advising Stephanie by email and forwarding pictures of the damaged jar and box, the shipment was promptly replaced. I thank Stephanie for her professional expertise in the handling of this claim to my complete satisfaction.

14 februari 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

My skin has been transformed!

My skin has been transformed!!
Excellent skin care products that really works!
I love knowing that the product I’m using are healthy and safe.the customer service team is always willing to answer my questions. I recommend Premier to my family and friends!

8 februari 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Highly recommend!

I have been using their products for over and year and my skin is soft, dewy & smooth. At 63 years old, that's awesome!
I had to call customer service bc I was having difficulty online and I can't say enough about how Stephanie resolved the issue and followed up even after speaking with her. She was knowledgeable, professional and so easy to work with!

27 december 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very amazing products they leave my…

Very amazing products they leave my skin glowing the whitening treatment really works. I loved. The costumer service was very nice they help you to find the right product for you concerning thanks Stephanie.

9 november 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I wrote a review about a month ago

I wrote a review about a month ago. No reply from anyone. Stay away from Mall kiosks. Aggressive salespersons and outrageous prices for small amount of product. The under eye serum for eye bags does not work well under makeup.

9 oktober 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent Five Star Customer Service by…

Excellent Five Star Customer Service by Stephanie! Knowledgeable, Helpful, Friendly, and Great Follow-up! I just received the product that I ordered, delivered by FedEx 2-day. The packaging was very impressive; not only the product, but the quality of box and packaging material that she used! Every element of this transaction was what the "Standard" should be for "High End" products and services! Before I even try the product, I am already very satisfied with the customer service from Stephanie, and the product presentation upon the "un-boxing"! I hope the product lives up to the Standard set above! Thank you Stephanie!

13 augusti 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great skin care

If you're looking for skincare that really shows results and improves your skin this is the 5 star products you want in your skincare regimen! Luxury products at amazing prices and beautiful packaging.. Been a customer for 8 years strong!!absolutely Love this company ..
I purchased my products from the official
Website they have also a men solution. The customer service helped me in any matter …

30 juli 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Mucho cuidado con esta tienda/marca

Mucho cuidado con esta tienda/marca. Utilizan técnicas de venta muy agresivas, casi te "obligan" a comprar. Los precios son desorbitados para los productos de origen israelí que ofrecen, en mi opinión, de dudosa calidad. Tras destacar todos los defectos de tu piel de forma insistente, te prueban productos de efecto inmediato (con siliconas, tipo maquillaje) para embaucarte diciendo que te hacen gran efecto permanente. Te limpias la cara y desaparece. Intentan que financies con el datáfono directamente con comisiones muy altas. En nuestro caso nos atendieron en tienda física en la Calle Granada en Málaga (España). En la puerta Maverick (un encanto) pero la que parecía la encargada (de pelo castaño muy rizado) fue desagradable, insistiendo en que comparamos la supuesta oferta (nos ofrecía un descuento que parece falso porque que dejaba los precios similares a comprar el producto en su web), fomentando la compra compulsiva con frases como "la oferta es solo si te lo llevas ahora" haciéndote sentir mal por no comprar.

27 juli 2021
Omdöme utan inbjudan
Logotyp för Premier Dead Sea USA

Svar från Premier Dead Sea USA

Dear Jose


Please accept our apologies for your experience.
I would also like to tell you a little more about our company. We are ONLY the distributors not the owners of the location you purchased from.
Our customers, such as the location you purchased your products from, are independently owned and operated. We do not staff the locations and do not have the authority over them.
Each independent seller has their own return/exchange and refund policies.
Please check at the bottom of your purchase receipt for any refund/exchange policies and contact your location directly.

We, as the distributor do not have any involvement with the hiring, training, supervising, or distinct business policies of any Retail Location or its employees. However, we do maintain a relationship with the Ownership Teams, and our management will be glad to reach out to the location to further discuss their salesmanship practices that you have described.

please give us a chance to resolve this and email me when you have a moment at: customerservice@premierna.com
Please add: "your Jose/trustpilot" to the subject line.

Regards,

Betygsatt 5 av 5 stjärnor

Stephanie offers service and satisfaction!

It was a pleasure to work with Stephanie, who fulfilled my order. She was informed and patient. I am a first time purchaser of Premier products, so Stephanie spent a great deal of time with me and I appreciated her assistance. I look forward to ordering products from her again.

6 juli 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Beware of hard-selling agents...can't be quality products

Beware of hard-selling agents, that you will feel awful after dealing with. Luckily I didn't fall for much; but I still had nightmares that night. They fast talk you, saying things like, "I'm not one to have many facial products in my bathroom; I like simplicity." - and then before you know it, they are trying to get you to buy half a dozen items, at least. I was invited in for a free facial...After doing half my face, I was told to look at it WITH THE OTHER HALF OF MY FACE COVERED WITH A PAPER TOWEL. Then, after I had examined that half of my face, she covered the treated half and held up a mirror for me to see the other, untreated half of my face. So I was never seeing my whole face all at one time. Really?? How stupid do you think I am? I don't believe in products that you have to be conned into buying. If your products are really good, word will get out - people with good experiences will sell the product for you. So DO NOT get conned into buying these horribly expensive products. Nothing can be worth $600 a tube. I've been using one homemade face product, which is just some light oil (like Jojoba) with a few drops of essential oils, and doing facial exercises - and I look at least 10 years younger than I am. I know that these things are helping, because I began aging prematurely, and not long after beginning this regimen, things were reversed - and 11 years later, I'm still looking almost the way I did when I began this routine.

6 april 2021
Omdöme utan inbjudan
Logotyp för Premier Dead Sea USA

Svar från Premier Dead Sea USA

Dear customer,

we would love to help you to resolve the issue
but you have not provide contact information
please email us and we will be happy to help you(:
************
I apologize for the poor customer service you have experienced, please give us a chance to resolve this and email me when you have a moment at: customerservice@premierna.com
Please add: "your name/trustpilot" to the subject line.

Stephanie

Betygsatt 5 av 5 stjärnor

I want to thank so much for your great…

I want to thank so much for your great customer service. I have talked to Stephanie before and she goes over and above with service and when I call I always hope I get her. I give her a five star plus rating. Thank you! Patricia Stephenson.

19 februari 2021
Omdöme utan inbjudan

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