I received my parcel very quickly and also had a free gift inside,which was a lovely surprise. I bought two of the Autumn wax melts and they are both beautiful,the pumpkin one is my favourite. Excelle... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I’ve been using PoshBurn for a few years, their wax melts are amazing, my favourite is OmbryN. I would highly recommend.
avoid,avoid,avoid I ordered the Kreed REFILL but they send me the wrong item. I immediately emailed them about the mistake but I never received a response this is by far the worst customer service... Se mer
Used this company a few times but the last few times the melts lost their scent within a day, usually lasted a few days previously which is a shame as I loved the halfetti scent it used to make my hom... Se mer
Företagsinformation
Skrivet av företaget
PoshBurn is a family run business specialising in Luxury Home Fragrance Our products are Designer inspired & Vegan Friendly Handmade / hand poured with love in our workshop in Liverpool and famously known for our highly fragranced Soy Wax Melts, Reed Diffusers Candles, Fabric Sprays and much more
Kontaktuppgifter
Liverpool, Storbritannien
- info@poshburn.uk
- www.poshburn.co.uk
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Not even received my goods an no one…
Not even received my goods an no one will help so going to bank for fraud will never order again from poshburn
Great smelling products
Always look forward to receiving my products. Good quality candles. My new favourite is Kreed, smells amazing 😊
True to scents
Fast delivery
Returning customer.
No black burn off, great true to smell that lingers even after extinguished. Easy to remove from the burner without having to chisel away.
i placed an order with posh burn which…
i placed an order with posh burn which arrived and was in a royal mail bag saying the box and item were damaged the box was wet but smelt nice
,so i knew it was leaking
i contacted posh burn via email
and had no response for a while
i then emailed them via insta and someone responded
they asked me to send al pictures and evidence
i understand they have to do this but my order was for my sons birthday
they said they would get back to me and they did a week later to say they was sorting it out for me
and still to this day a few weeks later had nothing
I am so disapointed as its not my fault and from the pictures you can clearly see that royal mail are at fault
and i was a present down
to not get a response still now it not acceptable
i have emailed again to chase but nothing
Fantastic experience going to an event…
Fantastic experience going to an event here - so much so we’ve booked again.
I’ve ordered the large Dalmatian candles and the house smells divine, Cant recommend them enough !
Just a follow up on my recent poshburn…
Just a follow up on my recent poshburn order..called to unit and luckily this time a member of the team was there, my order was locked away and as l live locally they offered to drop it off for me free of charge, and they did, with pack of wax melts for my inconvenience, have to say my candle smells amazing as do the melts and diffuser..I’ll definitely be putting a order in for Christmas presents.
Not the best customer service
I have ordered from Poshburn several times and never had a problem before. Unfortunately my last order took 10
Days to arrive which is a bit slow considering I live in the same city the company is in. But my main issue was that I ordered a large reed defuser refill and only received the smaller one. Again these things happen but I have tried to contact them via email and messenger and heard nothing back. Such a shame as I’ve always really liked their products
After sales support needs to be improved
Great product, non- existent after sales. Part of the order was missing despite multiple emails no response at all. A real shame as would like to further order but this concerns me.
Did not receive my order (cost (£40)…
Did not receive my order (cost (£40) and have emailed three times to try to resolve with no response at all. Bought from Poshburn a number of times and previously very good.
Still not received order
Quick delivery, good value for money
Quick delivery, first time I've tried the subscription, it's a great idea but obviously you don't get to choose the scent. Most I received are lovely but one pack I won't use unfortunately.
This is my second order from the…
This is my second order from the company. There products are of high quality packaging are nice I will be ordering again .
Great products at reasonable prices
Great products at reasonable prices. Took advantage of the 30% off offer.
Love the Wax Melts!
Love the Wax Melts!! They smell divine and the aroma is all throughout my home. Thanks and keep up the good work!!
Orders take a long time to come
Orders take a long time to come.
No phone number to contact them
Excellent quality
Great product's
Products smell amazing. The carpet fresh and the room sprays I use all the time.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








